What made you choose Amazon Fresh over similar businesses?

asked by Pamela T. on 2/17/20

7 Answers
Thumbnail of user yellowg3

Convenience. But that has gone out the window. There is nothing convenient about choosing a delivery window, only for your order to be delayed for over 2 hours and then cancelled with no explanation, then having to wait 3-5 business days for a refund. Ridiculous - won't be using them ever again.

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Thumbnail of user tuesdayt4

Walmart Plus grocery delivery is $12.95 per month.

Ralph's/Kroger grocery delivery is $79/year for unlimited "free" grocery deliveries over $35+

Costco members that order at least $75 worth of groceries, will not pay an additional fee for 2-day delivery orders. For Costco same-day delivery through Instacart, you will pay a delivery fee per order, which is generally $3.99 for orders over $35. There's also an optional tip for your delivery driver. (plus, Costco's basic membership is $60 annually).

Amazon Fresh is "free" with grocery orders over $35.00 (Amazon Prime membership is $5.99 monthly for those with EBT and $12.99 w/o EBT).

For me, Amazon Fresh is the most economical because I have EBT benefits. I pay $5.99 monthly for Amazon Prime (which includes Prime delivery, video, and Fresh delivery).

Also, Amazon (retail as well as Fresh) has the best customer support. When/if a grocery item is missing, over-ripe, thawed, etc.) they make it right by processing a refund or replacing the item. Plus, they are easy to contact.

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Thumbnail of user kims1390

I prefer others others... but fFresh had a time slot. I have regular issues with damaged goods, missing goods and the food arriving late so it's just key to know what to order from where. Fresh will provide toothpaste and deodorant... but after today... no more.

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Thumbnail of user bettyb584

I ordered from Amazon but they ordered from Make-Trends.com. The product I received 6 weeks later. Why would Amazon do business with a scammer?

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Thumbnail of user janw137

I actually use Instacart as well, because originally there were few Fresh appointments in my area. That situation seems to have changed. I like Fresh, because it is a little easier than the Instacart process. With Fresh, you only order what is available. There is no picking of replacement items. You know you are getting what you order. The packaging, especially of frozen foods, has been outstanding. This issue has become highly important as we approach the summer heat. With Instacart, you receive items packed by a shopper/grocery store in plastic bags like you would use if you shop for yourself. Not a problem, if you receive your order quickly, but that cannot always be the case.

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Thumbnail of user madonnaq1

Didn't want to go out to a crowded store because of the Coronavirus... I'm a senior citizen with COPD!

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Thumbnail of user gerardor40

It's free with prime. That's it. I shouldn't have gone this route though

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