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on 9/25/19Hey, Martha - we offer a great product we know families love. Over the past month, our number one focus has been improving customer support.
You can contact customer support by emailing support@apex4kids.com or opening a ticket at support.apex4kids.com. You can also use that link to live chat with our nearly 24-hour customer support team. In addition, you can give us a call at (623) 526 7747. We also offer support via Facebook simply by sending a message to Caleb Maddix.
We now strive to offer 12 hour response times across the board.
The program is real (once you get access to it - we never received a confirmation and had to contact the costumer support to get the password) but there's no way to cancel the subscription (then, the customer support doesn't respond anymore...)
It is a scam! They will promise things they don't deliver ( we never did receive everything we requested) and auto bill you annually for it. They do not respond to complaints or requests for refunds. TOTAL SCAM!
Scam! They may have real information that youre paying for as you choose to p
Ay for. But once you cancel they just steal the funds from your bank qccount instead
Somewhere in between. There is a legitimate product but without the ability to contact the company, it's kind of scammy