how come your reviews are so bad??

asked by JIM A. on 2/14/19

6 Answers
Thumbnail of user karenn390

Customer assistance is a joke. Never get to real people. When and if 6ou figure out how to do a refund yourself on website they keep at least a third of your money for " restocking fee and shipping"!

Helpful  (1)
Thumbnail of user vm101

Worst customer sevice, cannot reach company by email or phone regarding their mishandling my order.

Helpful  (1)
Thumbnail of user wyette

DO NOT ORDER FROM MORRIS 4X4 OR AUTOANYTHING! Sort through newest reviews. All are the same. Long story short, ordered over $2600 of items over a month & half ago. Have received only $200 worth of stuff. CUSTOMER SERVICE IS NON EXISTENCE! You can call to make a order & get an immediate answer, however if you need to check on a order your going to be on hold for over a hour. That's if you even get someone. Online support is also useless. I've dealt with Thaymar Sanchez, Patrick Turcar, & Thomas LABAU. ALL USELESS. Thomas is the only one somewhat helpful but to no avail. Morris 4x4 is non functional as a business. Complete breakdown. Company should be ashamed how they're treating customers & STOP TAKING ORDERS. Pure embelzment. They clearly state they do not charge until items are shipped, but charge immediately. They then try & get things dropped shipped & blame the manufacturer vs accepting responsibility & taking appropriate actions. They'll tell you a guaranteed shipping date then nothing will happen. The online system to check status of your order is not functional also. It's stated my order is shipped & complete over a month ago. Still haven't received. Morris 4x4 was bought by autoanything. Autoanything has been involved in this order & aware of what's going on. Therefore I'm considering them the same. I will never order from Morris or autoanything EVER. This has been the worst online company I have ever dealt with. They can't blame covid, other manufacturers, or high call volumes. That's just making excuses. All other companies I've been dealing with have been able to function & communicate appropriately. There's a complete break down with Morris 4x4 & autoanything is letting it happen. STOP TAKING ORDERS. You're affecting people's lives & finances. EMBELZMENT.

Helpful  (1)
Thumbnail of user ileanaa1

Because their products are faulty, their customer service is pitiful. I had to call over 5 times to the warehouse to find out where the other half of my order was. And when I finally got my order the breaks weren't good! And then they didn't help me to return the product. The bad reviews are true.

Helpful  (1)
Thumbnail of user jhonlenzf

Because I'm upset, no body cares about my business.

Helpful  (1)
Thumbnail of user jayl380

Because they are honestly that bad, they would've gone under within the first month of operation had their website not been so well-built.

Helpful  (0)

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