I saw some positive reviews along all the negative reviews too. Is this actually a legitimate company?

asked by Margaret K. on 5/1/20

9 Answers
Thumbnail of user gerardm171

Bought a refurbed iPhone 11 unlocked, as a Christmas gift. It arrived and I had it activated. I had no problem with the phone. I went to Simple Mobil, and got their 25.00 plan. The phone is in great condition, works great, and I am happy with Back Market.ImageImageImage

Helpful  (1)
Thumbnail of user corap29

Well my review is a real review. And it was a good review too. I genuinely was happy with my purchase. Both of them.

Helpful  (1)
Thumbnail of user ryanh844

I posted one of the reviews and I am certainly not an influencer as Polly suggested. I am a delighted customer happy to have found a source that provides the technology at a price where I'm not afraid to carry the phone. Refurbished is a non-issue. My phone looked brand new - operates like it is brand new and came with the cord and charger needed to keep it running.

Helpful  (1)
Thumbnail of user austinr103

Back market is a legit company. I'm answering this question from a phone a bought off their website

Helpful  (1)
Thumbnail of user jeannel500

Since they make you put in an order number and a certificate of proof of purchase I'd say all the reviews are going to be pretty spot on to true for that user. My experience was good. I'll reuse the site. You cant make everyone happy always. But they are legit.

Helpful  (0)
Thumbnail of user grahamv19

I decided to give Back Market a chance when I was looking for a new laptop. I got a Ryzen 7 IdeaPad 3 for under $500. It came with no scratches anywhere and no problems thus far. All the specs check out, and it came with a year warranty just in case anything happens.

Helpful  (0)
Thumbnail of user maciejw9

No. If anything will happen they will avoid any claims. AVOID.

Helpful  (0)
Thumbnail of user perryk56

I ordered earlier this month. I'm very satisfied. I'm not an "influencer" as Polly as stated in her review. I have had questions before & after my purchase & the communication has been very good. I was very skeptical as I was not familiar but as I looked further, I'm glad I bought my reconditioned phone there. You don't get it delivered in a plastic "baggie". It comes very professionally boxed. Now, like Amazon, I think there may be different sellers of the recon phones. Mine came with the phone & the charger. Don't expect all of the bells & whistles of a new phone. I replaced an iPhone so the "bells & whistles" that came with it when it was new works with this phone.

Helpful  (0)
Thumbnail of user pollyl18

No, I think those positive reviews a "influencer" style.

Helpful  (0)

Add your answer

Ask a question

Get answers from the Back Market staff and other customers.

Have a question about
Back Market?
Post Review