How easy is it to get a hold of customer service at Crown Awards?

asked by Mike R. on 4/7/19

9 Answers
Thumbnail of user deborahe899

I had no problem getting assistance when needed. I was on hold for maybe a minute or two. Then I got 100% of there attention

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Thumbnail of user johns7046

It takes a few tries. The person on the customer service side of things came across like they didn't care and I was wasting there time.

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Thumbnail of user toml436

Impossible to get assistance with customer service. It is all about "I can't" do a simple request, and even when you find someone that is willing to help, they don't follow through making it worse!

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Thumbnail of user patb391

No customer service after hours unless you want to talk to a phone bank in a foreign country that can't help with there is an issue. Don't take ownership when the delivery did not arrive on time. Disappointing... advise you to go somewhere elese.

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Thumbnail of user monicaj124

Very easy. Just call. The wait time is never long, and they are great about calling back

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Thumbnail of user dong210

I've never had a problem with an order in many years of dealing with Crown. Always helpful if I make a phone contact with a rep.

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Thumbnail of user terryl262

Easy peasy, easy peasy, easy peasy1 Trying to come up with 50 characters. It's really easy

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Thumbnail of user camillel35

It was very easy with the chat option pop up on the website. I had a question that was answered immediately.

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Thumbnail of user nildaf2

Not sure, as I didn't have to contact customer service at Crown Awards for this order.

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