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on 11/10/20Difficult because they are under staffed and are more worried about getting a lunch break or complaining about the job on the flour.
It is near impossible. And they blow you off. Go elsewhere.
Not at all easy. I've tried many times and always get hung up on before anyone picks it up from hold. I did get someone on the phone at the Hillsboro office but not a customer service agent.
It is really easy to get a hold of a customer service.
I've never had an issue with getting ahold of someone at customer service.
I would 100 percent agree with the answer posted here by jd j. Yesterday was my very first time visiting CSL Plasma. I went to the one on Ella Boulevard in Houston, Texas. My first visit ended up taking over 7 hours to complete. While I was still in the reception area - after being there over 4 hours - I Googled "Complaints CSL Plasma" and found a chat. However, the chat was pretty useless. I chatted that I had been there for over 4 hours, and that the receptionist was "on her lunch break" at 11am, while I was still waiting. The chat said it would be noted, and "Is there anything else I can help you with?" This company is really a mess... At any rate, you should be able to Google their chat. Good luck!