How easy is it to get a hold of customer service at CSL Plasma?

asked by Margaret K. on 11/10/20

6 Answers
Thumbnail of user jdjones1980

Difficult because they are under staffed and are more worried about getting a lunch break or complaining about the job on the flour.

Helpful  (1)
Thumbnail of user genek128

It is near impossible. And they blow you off. Go elsewhere.

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Thumbnail of user lb673

Not at all easy. I've tried many times and always get hung up on before anyone picks it up from hold. I did get someone on the phone at the Hillsboro office but not a customer service agent.

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Thumbnail of user jimmyb220

It is really easy to get a hold of a customer service.

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Thumbnail of user darlas154

I've never had an issue with getting ahold of someone at customer service.

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Thumbnail of user diannac51

I would 100 percent agree with the answer posted here by jd j. Yesterday was my very first time visiting CSL Plasma. I went to the one on Ella Boulevard in Houston, Texas. My first visit ended up taking over 7 hours to complete. While I was still in the reception area - after being there over 4 hours - I Googled "Complaints CSL Plasma" and found a chat. However, the chat was pretty useless. I chatted that I had been there for over 4 hours, and that the receptionist was "on her lunch break" at 11am, while I was still waiting. The chat said it would be noted, and "Is there anything else I can help you with?" This company is really a mess... At any rate, you should be able to Google their chat. Good luck!

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