Why do you write the same comment on all the bad feedback, then you do not reply to the e-mails that are sent to you, disgusting service, i now have a g/daughter in floods of tears, who cannot wear her prom dress!

asked by patricia p. on 1/21/15

15 Answers
Thumbnail of user vikkib1

Do not bother it's a waste of money they are nothing like the pictures plus I ordered a size 12 (UK) for my daughter and ended up with a UK size 6

Helpful  (1)
Thumbnail of user ashleyy7

Don't go there!

Helpful  (1)
Thumbnail of user rainen

Do not buy from this Company. All their dresses are badly made, really ill-fitting and to be honest I have better curtains in my house than the quality of the fabric of these dresses. This Company should be struck off. Do not buy from them.

Helpful  (1)
Thumbnail of user ursulaq

I have contacted the watchdog program about this company. Too many people unhappy with this company and their customer service. They are not loosing out they have our money we have dresses that we cannot wear.

Helpful  (1)
Thumbnail of user helens58

I am also £145 out of pocket for my wedding dress. They have offered me just £14 refund! And told me to take it to the tailors to fix the gaping hole in it!

Helpful  (1)
Thumbnail of user susana67

I have just emailed the Chinese embassy in London - everyone should do the same for wherever they are and the fraud squad. Contact Visa they are very helpful.

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Thumbnail of user lisal98

No joke and they make it impossible to return... I stopped payment on my credit card so its in dispute.

Helpful  (1)
Thumbnail of user grahamec

I am sorry you did not read the reviews first; I know I did not. This site should be shut down. You will get a dress but I doubt if you will be happy with it. Sorry

Helpful  (1)
Thumbnail of user carrieo4

I HAD THE SAME EXPERIENCE! They are a scam. Do not buy from them.

Helpful  (1)
Thumbnail of user rogers141

My advice is to keep well away. As you'll see, it is very obvious that there are many fake reviews and the site is under investigation for this. Remember you cannot get your money back from these people except via credit card chargeback - they are in China and in my direct experience they just refuse and you are effectively helpless. On your own head be it - I've done my best to warn you!

Helpful  (1)
Thumbnail of user paule97

Same here daughter very upset this company should be shut down how they trade I don't know!

Helpful  (1)
Thumbnail of user suec26

I agree. We can only spread the word before more become victims of this fraudulent company!

Helpful  (1)
Thumbnail of user michellef35

They don't reply, they should be shut down before more people get ripped off. I don't believe the people who say there dresses are stunning, due to there broken English I believe these are people from the company. Facebook should stop them advertising as they are such frauds.

Helpful  (1)
Thumbnail of user wendyw36

Made by slave labour and only fit for the bin

Helpful  (0)
Thumbnail of user marks270

I endorse the belief that the positive feedback is written by company, I too have been horrified by the rubbish dresses i received costing over £200 and their obstructive response in dealing with my claim for a refund. Amber

Helpful  (0)

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