What if I get my glasses and don't like them can I return them?

Question

Eyebuydirect Questions & Answers

asked by Charlene H. on 7/20/18

3 Answers

Get answers from the Eyebuydirect staff and other customers.

G L. · Answer 1 · 2019-11-20T09:33Z

G L.

on 11/20/19

In my case they did not honor their "no questions asked within 14 days trial" refund policy. Horrible customer service.

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Jillian j. · Answer 2 · 2019-01-17T11:14Z

Jillian j.

on 1/17/19

The trial period is actually 14 days if you don't like them or want to exchange them.

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Sarah P. · Answer 3 · 2019-01-04T01:50Z

Sarah P.

on 1/4/19

Yes they give you I think 7 days to decide if you like them or you can return them.  

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