Groupon UK Questions & Answers

I think this is a really unscrupulous business model! It seems that the salesmen (hah) don't advise the business how the offer system works, only that they have to offer a massive deal (like 70% off, and then, they, Groupon, keep 50% of what the customer pays. Leaving only 50% of 30% for the business. There is no mention of putting a cap on how many customers/vouchers will be accepted, or that any of the terms are up for discussion! It seems to me that Groupon have the power to put small businesses out of business, by offering absolutely NO VALUE. How is a small business expected to cope with 700 requests for service with only 15% of the 'real' charge coming back to them? Something that was seen as a bit of a 'loss leader' and a chance for repeated sales may actually put people on the dole? How is that right? How does that add value to our country's parlous state? All businesses beware! Be very careful about signing up - MAKE SURE YOU GET A COPY OF THE CONTRACT! TEST the salesman! Push him on every point! And Customers, if you are ringing to book a service, remember that the business had NO IDEA how many hits would be coming their way. They're still trying to service their EXISTING (and full paying) customers. Getting naffed on with the staff isn't helping anyone! Go back to Groupon for a refund (Wish you luck on getting through, though).

Finally got it open, broke a steel rule and eventually had to use two clamps, hardly "easy to use"