Hello Jorge,

Can you give more information on what happen, and also can I get you email address so that we can see what can be done for you? Thanks

Hotelpower ruined my vacation too. After booking paying and getting confirmation email, Hilton said they do not deal with hotelpower or its parent GTI
I had to pay twice as much for last minute booking
Hotel power just gives run around for refunds after acknowledging in email that it was their fault.

Hotelpower is a SCAM

Bs Hotel Power plays games with the credit card company & refuses the charge back. After a certain amount of time your credit card company can't charge it back. Hotelpower promises & promises refunds but just lies & lies! They are scammers and should be punished! I have emails saying I'll be refunded but they don't do it!' Try & call them they'll put you on hold for 2 hrs or more. It's about time they get sued! Class action suit & out of business. Their employees should also learn how to speak proper English! Aeful Liars! Horrible Company!

Go to your credit card company and request a chargeback