I waiting for 5 days in the row more than 8to 10 hours still can not meet a trusted referee did any one have idea to faster?

Question

ID.me Questions & Answers

asked by victor y. on 1/19/21

4 Answers

Get answers from the ID.me staff and other customers.

Jessica D. [ID.me Rep] · Answer 1 · 2022-03-04T07:54Z

Jessica D. [ID.me Rep]

on 3/4/22

Hello! We sincerely apologize for this frustrating experience. We are happy to help. Please send an email to sj.support@id.me for assistance.

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Kevin C. · Answer 2 · 2022-05-17T10:31Z

Kevin C.

on 5/17/22

I did the video call at 3 am pacific time. And the video call was right away no wait at all

Helpful (1)

$#*! Y. · Answer 3 · 2021-03-03T04:32Z

$#*! Y.

on 3/3/21

The site is fake I'm sorry we have to report it they just hold our funds basically to wait us out

Helpful (1)

Amy L. · Answer 4 · 2022-08-17T06:35Z

Amy L.

on 8/17/22

I called to connect after 10 pm EST and had a 33 min wait time.

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