• InboxDollars

InboxDollars

Overview

InboxDollars has a rating of 3.5 stars from 1,703 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with InboxDollars most frequently mention gift cards, extra money, and play games. InboxDollars ranks 3rd among Work At Home sites.

  • Service
    649
  • Value
    650
  • Quality
    637

This company does not typically respond to reviews

Positive reviews (last 12 months): 75.1%
Positive
377
Neutral
18
Negative
107
180
See all photos

What reviewers want you to know

Positive highlights

  • Inboxdollars has been my fave survey site for years now.

Critical highlights

  • In short: you will spend far too much time trying to earn a few bucks here AND the customer service sucks.
  • There's no direct phone number and feel they are just screwing me out of it.
How would you rate InboxDollars?
Top Positive Review

“Just got a $30 payout!”

Michelle S.
2/15/24

I've made well over $130 in the past 4-5 months just doing the occasional survey on the site and playing the free games from Freebie Friday that InboxDollars send out. It's easy money and comes in handy as I'm on a fixed income. So with this $30 payout, I got an Amazon card so now I can buy something that I "want" but don't particularly "need" and don't feel guilty.

Top Critical Review

“Disappointed”

LASKANWLF g.
3/6/24

Many various surveys to do, but there's disappointing situations. For example: Numerous times you'll spend an inordinate amount of time on one, get to the very last page, successfully click on the "Finished" button and only THEN it rejects you by saying "We Found a Better Survey For You".? You receive no money whatsoever! That's extremely frustrating and a waste of a members time! They could at least give you a partial monetary reward for your efforts or attempt! Not good! >=(

Reviews (1,703)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (80) phone number (20) survey site (56)
Thumbnail of user michelles4104
1 review
1 helpful vote
February 15th, 2024

I've made well over $130 in the past 4-5 months just doing the occasional survey on the site and playing the free games from Freebie Friday that InboxDollars send out. It's easy money and comes in handy as I'm on a fixed income. So with this $30 payout, I got an Amazon card so now I can buy something that I "want" but don't particularly "need" and don't feel guilty.

Service
Value
Quality
Thumbnail of user amandaskaggs88
1 review
0 helpful votes
October 7th, 2023

Within the past 2 months I have already cashed out $15.00 Walmart gift card, two $10.00 Prepaid MasterCards, and can do a $5.00 cash out right now. Quick redemptions. Highly recommend, why not get paid for what you do in your spare time. Your time is valuable.

Service
Value
Quality
Thumbnail of user julian.gray10
1 review
0 helpful votes
February 8th, 2024

Easy to use web site/app with several options for multiple ways to earn some extra dollars. Surveys, mobile games, offers and receipt scanning to name a few. Tracking your progress on the website or mobile app is easy. The follow-up and communication on any issues (for me) have been on time and reasonable.
Payout is through gift cards, or PayPal, and it's easy to request, reliable and I have seen my payouts (PayPal) in 3-5 business days.

Service
Value
Quality
Thumbnail of user brianad86
1 review
1 helpful vote
January 12th, 2024

I cashed out 30$ to a prepaid Mastercard, got the email with the code to redeem 2 days later, however an error came up to call customer service, which I did, and could not be helped because I could not provide the "sponsoring company" I read the entire summary of prepaid MC to the rep, but nothing matched. He instructed me to contact inbox dollars, which there is no phone number only an email that takes up to 30 days to reply. A previous attempted contact to inbox dollars customer service email yielded in an automated response 3 weeks later, to wait for a real response for another 30 days. Very frustrating to say the least

Products used:
None yet

Service
Value
Quality
Thumbnail of user joev299
1 review
7 helpful votes
December 4th, 2020

Site has gotten a ton better since they reduced they payout minimum to 10$ from the shopping 30 it used to be. No longer charge the weird fees but they still nickel and dime you with minimum payouts on surveys and offers. I usually have to pull teeth with Customer Service to get paid out for completed OFFERS. There's other better survey sites and apps out there like Qmee surveys that cash out directly to Paypal with no minimums and no BS.

Thumbnail of user tanyam220
6 reviews
81 helpful votes
August 20th, 2020

I joined inboxdollars about a year ago and I've completed surveys, watched videos, signed up for new products, etc, to get as much money as could to cash out. Yesterday my balance was over $74 and today my account was deactivated. I've read all these reviews and people with lower balances who have tried to cash out were not able to. I thought this site was legit but it's a scam site. Don't waste your time, they took almost $100 from me.

Thumbnail of user lisameador10
1 review
1 helpful vote
January 13th, 2024

I got a $5 American Express gift card that I can't use anywhere...it has a 4 digit cvv code.I have yet to find ANYONE that will accept it...all businesses whether online or actual physical stores ask for a 3 digit cvv code. I can't link it to my cashapp or paypal.i can't do ANYTHING with it at all.its the most worthless piece of crap "reward" there is.thanks for nothing.i gave it one star because it won't let me choose zero stars...it doesn't deserve even 1 star.

Thumbnail of user celesteh23
1 review
21 helpful votes
June 10th, 2020

Don't waste your time with inbox dollars. I got to 27.00 and they stopped sending me surveys. I joined survey junkie, Swagbucks and ibotta instead. I have earned 60.00 between the three in 4 weeks. And I am now ranked at a survey quality score of 103, so I get high point surveys at the 200 to 300 point level now on Swagbucks and survey junkie. Join those two instead of inbox dollars.

Thumbnail of user gingerw101
1 review
11 helpful votes
November 16th, 2021

This website is a complete scam! They reel you in for the free $5 but anything after that is bull crap! You can make way more at other survey sites. I clicked on a link on inbox dollar website to download a game and play through level 15 and make $30. I did EXACTLY what they said to do and when I reached out for status of my payment (which you can only do 7 days after you complete it) and received an email back and said I am I eligible because I used a 3rd party?! I used the link THEY said to click on! Don't waste your time with this one!

Tip for consumers:
That this company is a ripoff

Products used:
See review

Thumbnail of user laskanwlf3
1 review
1 helpful vote
March 6th, 2024

Many various surveys to do, but there's disappointing situations. For example: Numerous times you'll spend an inordinate amount of time on one, get to the very last page, successfully click on the "Finished" button and only THEN it rejects you by saying "We Found a Better Survey For You".? You receive no money whatsoever! That's extremely frustrating and a waste of a members time! They could at least give you a partial monetary reward for your efforts or attempt! Not good! >=(

Tip for consumers:
Many various surveys to do, but there’s disappointing situations. For example: Numerous times you’ll spend an inordinate amount of time on one, get to the very last page, successfully click on the “Finished” button and only THEN it rejects you by saying “We Found a Better Survey For You”. ???? You receive no money whatsoever! That’s extremely frustrating and a waste of a members time! They could at least give you a partial monetary reward for your efforts or attempt! Not good!! >=(

Products used:
Doing online surveys

Service
Value
Quality
Thumbnail of user jordan.kady08
1 review
0 helpful votes
October 7th, 2023

I have had several rewards unaccounted for, never pending and stays in the "viewed" status. The rewards I am credited and available for "cash out" take about 5 business days to receive in my email which the virtual mastercard I choose as my most recent "cash out" had limitations on what I was allowed to buy and declined at multiple stores. I really enjoy the app and the ease of making a couple dollars but really wish the money I essentially worked for would just deposit into my bank account or be available to use immediately through my apple pay.

Products used:
virtual mastercard and amazon gift card

Service
Value
Quality
Thumbnail of user pennyb355
1 review
0 helpful votes
February 25th, 2023

This is the first app that I have found that is actually legit and very enjoyable to play I spent hours and hours daily on this app thank you for this excitement and the fun playing loves the app

Products used:
Walmart 1500 dollar gift card

Service
Value
Quality
Thumbnail of user birdgang707
1 review
1 helpful vote
November 23rd, 2023

I got enough for my first cash out reward at inbox dollars so I got the Amex 15$ virtual gift card "that is excepted basically everywhere" which is the furthest thing from the truth. I tried using at more websites then I can remember, trying different amounts factoring taxes etc, nothing worked I'm hoping to sell it for a lesser value. Hopefully the MasterCard version is better then Amex

Tip for consumers:
Inbox dollars is a good company the Amex card is horrible

Products used:
None sold it for 7$

Service
Value
Quality
Thumbnail of user ania12
1 review
38 helpful votes
July 27th, 2020

The website is a trap and scam, they force you to sign and subscribe to many websites and sell your information. After signing with Indox Dollars, I began getting text messages and scam phone calls every single hour. The lottery lets you scratch and win only few cents, never a dollar, the surveys are only few cents. Once I reached about $25 stage- the website would crash on me, and I kept being disqualified to take any surveys. Stay away...

Thumbnail of user carolw555
1 review
37 helpful votes
April 28th, 2020

Avoid at all costs, will steal what you earn, refuses to pay, respond or support. If you complain, you are blocked from all avenues of communications, membership canceled, and they embezzle your funds. Have a civil/criminal complaint of FRAUD filed 4/27/2020 with State of Florida's State Attorneys office.
Fed up with these $#*!s... Time for a class action suit!

Thumbnail of user patricial2678
1 review
0 helpful votes
January 28th, 2024

So far they aren't keeping up with my progress at all. As far as gaming & surveys go, be vary wary & read every single thing very carefully before you download or commit to it on this or any site! To answer a survey for a very minimal $ amount they wanted very personal info up to & including my Social Security Number! Thank God I caught that first! On another instance a seemingly harmless game wanted to have access & permission to my SIM card in my phone to he able to change whatever they wanted! Absolutely Not! I'm not one to go through small print normally but I'm so grateful I did! Quite frankly I'm beginning to think this is a political information gathering site. They waste your time getting as much info as possible then say oh this survey isn't right for you! What a scam! All I know is, I want my money for completing the tasks in the game I signed up for to begin with!

Products used:
Not that type of company

Thumbnail of user yvonner130
1 review
39 helpful votes
July 8th, 2020

I spent a few weeks on this site and was did a deal to purchase a first order through Doordash to get 20.00 credited to my account. This pushed me over the 30 dollars cash out requirement. I opted to cash out and had everything set up and now the day they are supposed to transfer those funds they canceled my account for no reason. Now they will not pay me the money I earned! It's a scam. Stay away!

Thumbnail of user shavonnap1
1 review
0 helpful votes
March 23rd, 2021

It's a easy fun steady way to make side cash. You don't be s millionaire but you can have dinner on them.

Tip for consumers:
Try it you might like it

Products used:
Visa gift card for participating in Chime banking very happy I going them. Great bank.

Service
Value
Quality
Thumbnail of user chelseal167
1 review
0 helpful votes
March 2nd, 2024
• Updated review

I really like inbox dollars. I have been able to earn some much needed extra cash by playing games or by taking surveys on occasion. I've never had issues cashing out and I can't complain about easy fun extra money! Thank you!

Products used:
None I get cash for playing games or taking surveys.

Service
Value
Quality
Awesome site/app to earn extra money when you need it.
March 20th, 2023
Verified purchase
• Previous review

I love inbox dollars! They have tons of different tasks you can choose from to make some extra money. I've earned 70$ from completing just 1 task! It of course depends on you and how well you follow the instructions and you keep tabs on tasks you complete. I have had to email them because I never got compensated on something i did in fact complete, but customer service is great and just need proof that you really did complete the offer, which is only fair, but once you send that in they happily credit you any missing money, or correct Amy mistakes. They have been super helpful in these uncertain and flat out crappy times with things being so expensive. I'm super grateful for them! Oh, one more thing, in case I wasn't clear, they truly do pay, this is NOT a scam like so many others out there are.

Tip for consumers:
Just keep track of the options you choose to complete because sometimes they aren't notified by the apps developer that you did infact complete all requirements, and you only have 24 days past the waiting period to submit a ticket to inbox dollars to get those funds credited.

Products used:
I take surveys sometimes, but mostly I look for apps to download and by trying them and sometimes getting to a certain level in sobmany days, then you can make a nice chunk of change.

Service
Value
Quality
Thumbnail of user skyenoelle5
1 review
0 helpful votes
October 7th, 2023

Inbox dollars has been a life saver throughout the years. With helping me get birthday presents for my kids or just getting that item you really really want. I have made over 250$ with inbox dollars and i absolutely enjoy doing all the tasks and surveys and games etc. It has held my interest and will continue to do so. Thank you inbox dollars

Products used:
Gift cards surveys

Service
Value
Quality
Thumbnail of user taylort138
1 review
5 helpful votes
August 20th, 2020

The surveys are genuinely horrible. You can spend twenty minutes answering ridiculous survey questions, only to be disqualified because you refuse to give your health care information. The other ways of earning aren't much better unless you're okay with having your email filled with spam and the threat of being randomly banned for no apparent reason and having support refuse to give you a reason why.

Thumbnail of user lawrenceh214
2 reviews
0 helpful votes
February 24th, 2024
• Updated review

So iv been with inboxdollers since 2018 and I think iv had one issue since if been with them but it was resolved very quickly. And that was just not getting credited from a game I played. It was quickly resolved and got my rewards for it. So I just wanted to say there legit 100% And the best out there. I would definitely recommend this company. 💯🙌🏽

Products used:
Doing surveys and playing games to earn rewards to cash out for gift cards or PayPal. They are amazing company.

Service
Value
Quality
Inboxdollers is a blessing for people to earn extra money.
December 18th, 2023
• Previous review

Hello so iv been using Inboxdollers for many years now and never once have iv had a bad situation occur. They always been on top of everything iv ever had issues with. It's an easy app or site to earn extra money doing surveys or playing games. Iv cashed out few different ways like PayPal or gift cards and always gotten my money Farley quickly like the same or next day. They are definitely a blessing for people. So Thank you Inboxdollers for your loyalty.

Service
Value
Quality
Great Team
January 18th, 2023
Verified purchase
• Previous review

Hello iv been using inboxdollars for few years now. And it's an amazing survey platform. They pay you when u cash out fast easy. There Legit I actually just did a promo they have playing a game on my phone and got $60 just for reaching the goal. And cashed it out with no issues to PayPal. So yes I recommend Inboxdollars if you like to do survey or other stuff. Thanks Inboxdollars

Tip for consumers:
If you like to do surveys,play games,shop exc. This place is amazing to earn money or gift cards.

Products used:
Played games on there site & did surveys.

Service
Value
Quality
Thumbnail of user emilym1011
1 review
10 helpful votes
June 9th, 2020

I had spent weeks gathering money on their website. I accidentally went on with a vpn and then realized and turned it off. They took away my ability to get surveys. So i took to referring people to get the last $5 i needed. Apparently i have too many friends so they flagged it a "bot like activity" i had $29. 80. 20 cents away from payout. And they took my account down. I have since been contacting them but they never read my emails, they just respond with read our terms and conditions. I am livid.

Thumbnail of user sexyprincess1982
1 review
0 helpful votes
October 7th, 2023

There are so many ways to earn real money on this site! From playing games, accepting offers, cash back from online shopping, and receipt scanning to earning bonuses for reaching daily goals. You can cash out with e-gift cards to you favorite places, like Amazon, Walmart, and Starbucks, or straight to your PayPal account. It generally only takes a couple days to receive pay outs. The customer care team has always taken great care of me when I've had issues.

Service
Value
Quality
Thumbnail of user careyg33
1 review
0 helpful votes
February 25th, 2024
• Updated review

In regards to my recent cash out.only took 2 business days. Inboxdollars continues to stay true and fast as the have always been for me.

Tip for consumers:
nothing

Products used:
cash out to pay pal

Service
Value
Quality
ABOUT RECENT CASH OUTS.
February 20th, 2021
• Previous review

I DID A FEW CASH OUTS ACTUALLY.I DID 3 CONSECUTIVE CASH OUTS OF 100 A PIECE TO AMAZON GIFT CARDS. I DID IT WITH ZERO ISSUES. I EVEN DID THE SAME WITH THEIR PARTNER SITE,MYPOINTS.COM. SO YES I GIVE HIGH PRAISE TO INBOXDOLLARS AND MYPOINTS.

Products used:
E GIFT CARDS

Service
Value
Quality

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From the business

Make money online! InboxDollars pays its members to: Sign Up, Read E-Mail, Refer Others, Join Survey Sites, Play Games, Complete Offers, and More!

Company Representative

Thumbnail of user members1
Member S.
Typically does not respond to reviews

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3.5
1,703 reviews
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