There is no getting in contact with customer service.
On their website they state that they have 24/7 customer service, but I have yet to experience the validity of that statement.

You must jump through many hoops. It isn't easy to reach customer service.

Tried 3 times and couldn't connect to anyone. One time I waited 1 hour on hold. They should be paying me for my wasted time!

Impossible. They don't exist at all. Frustrating process

Next to impossible and when you finally do no one can help you. No ones qualified to actually do so

Hahahahhahhh get ahold of someone? Is that a thing? I've waited over 2 hours just to be hung up on. They're rude and clearly don't give a $#*! about your. I've been on hold for over 6 hours total today and yet to have any help cause they keep bouncing me around and or hanging up! Rudest people ever. Don't know how they still have a job….

If they answer it's always an automated respond! BEWARE ALL! Not helpful at all! If I could give a negative I so would!