I want to cancel my subscription and when I called the guy was rude and hung up on me. Is this the way you do business?

asked by Krisanda A. on 8/9/18

4 Answers
Thumbnail of user dougj2

Absolutely not! We apologize for any inconvenience this may have caused and we're deeply sorry to hear you experienced this with our company, under no circumstance do we like to hear this kind of news, we would like to take this opportunity to clarify some information regarding our products and services.

You may cancel your monthly subscription at any time using any of the following options:
E-mail us at: customerservice@myperfectresume.com
Call us at:

United States and Canada: 855.213.0348
Monday Friday
8:00 AM to 8:00 PM (CST)
Saturday
8:00 AM to 5:00 PM (CST)
Sunday
10:00 AM to 6:00 PM (CST)

United Kingdom: 0800. 189. 0676
Monday Sunday
9:00 AM to 9:00 PM (GMT)

Australia: 800.758.379
Monday Friday
8:00 AM to 8:00 PM (AEST)
Saturday
8:00 AM to 5:00 PM (AEST)
Sunday
10:00 AM to 6:00 PM (AEST)

New Zealand: 0800. 005. 199
Monday Friday
8:00 AM to 8:00 PM (NZST)
Saturday
8:00 AM to 5:00 PM (NZST)
Sunday
10:00 AM to 6:00 PM (NZST)

From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

Helpful  (0)
Thumbnail of user chantals12

Good day

There is no cancel button on the top of the homepage. Please advise

Helpful  (1)
Thumbnail of user mistyk19

No cancel button. Attempts to cancel are ignored. Have filed fraud claims with bank.

Helpful  (0)
Thumbnail of user swatim8

There is no cancel button and none of the number mentioned on website works. I am trying to call to cancel my account but doesn't work.

Helpful  (0)

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