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I have contacted NGP 3 times since I got an order of 7 plants, all but 3 were 1/2 dead when I got them. No response.What about the guarantee?

asked by Nancy S. on 5/16/19

3 Answers
Thumbnail of user milliel17

I ordered 3 plants, one completely dead upon arrival. No response as well. I guess their "Guarantee" is false advertisement.

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Thumbnail of user dobbyg

Hi, I suggest that you can post your comments on their Facebook. I saw that they are still running their Facebook. If you write down your feedback and comments, then they need to fix their problems and will give you what they guarantee. I think they do care their reputation although they don't have much left. Reputation means they can make money and attract more innocent people to buy their products.

https://www.facebook.com/NewGardenPlants/

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Thumbnail of user debbier291

You have to email Pete@newgardenplants.com
My plants were all but dead he gave me a $11. Credit out of $70. Terrible company

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