Is SquareTrade a scam or a legit company?

asked by Mike J. on 5/20/20

8 Answers
Thumbnail of user erice535

Company takes forever doing anything. Refuses refunding when it cant repair something and will make up an excuse to void the warranty.

Helpful  (2)
Thumbnail of user jaquiem

I thought that being backed by its parent company, "Allstate", made it 'legit'. It isn't. It is a SCAM in that it refuses to pay out or make good on most of its claims. I wish I would have researched it better before buying three (3) of their 3-year plans and then attempting to file a claim on one.

Helpful  (2)
Thumbnail of user vp75

I'm so sad. That was like, all the stimulus check put together for that computer. And it's just... dead. There's nothing I can do and the $40 "protection plan" could have been a meal to comfort my family about it instead of talking to insensitive Indian slave workers. That's all your paying for. And you have to look up the number too. Gotta just... eat it. Good thing I'm used to plastic and disappointment.

Helpful  (1)
Thumbnail of user dianam345

Supposedly legitimate but they do everything that they can to ensure that they do not have to pay a claim. Unfortunately, they are the only protection plan offered on many shopping websites.

Helpful  (1)
Thumbnail of user tinkerhell05

Theyre a "legit company" in the sense that they do indeed exist but they offer very sketchy policies and just lost a huge class action suit (over 700k people) for scamming their customers basically. I have no idea how theyre still in business, probably because theyre attached to Allstate.

Helpful  (0)
Thumbnail of user claudiab340

Squaretrade is a total scam. They intentionally make every step of s claim difficult..

Helpful  (0)
Thumbnail of user darrellm186

Scam! 100%! I'm sure they pay out smal claims. This is something I learned when I finally after 30 plus years of buying warranties… now a days Square trade is one of the company you are buying the warranty from. Rather you buy a TV, microwave, or a mower at Walmart, Target uses them, this is who you deal with. Then if you ever need to file a claim, you call a 800 # and some operator in a foreign country is who handles it. And they deny most of them. The days of returning to a store, or sending it in to the manufacture are over. It's a scam all the way around.

Helpful  (0)
Thumbnail of user kentsrg

I'm feeling like I've been had by a Con Artist on a National Scale as every indication is that they just stole the money with no intentions of holding up their end. I think the answer is to round up 3 refused claimants in each state. (class action) Honestly, It was our big stimulus purchase & I also could have fed us for a day or two. They literally took food off the table. I had hoped I would never need the warranty as they clearly did as well.

Helpful  (0)

Add your answer

I am affiliated with this business
I have no affiliation with this business

Ask a question

Get answers from the SquareTrade staff and other customers.

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
SquareTrade?
Post Review