• TokyoTreat

TokyoTreat

Overview

TokyoTreat has a rating of 3.46 stars from 718 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TokyoTreat most frequently mention subscription box, japanese snacks, and new things. TokyoTreat ranks 11th among Subscription Shopping sites.

  • Service
    214
  • Value
    216
  • Shipping
    211
  • Returns
    98
  • Quality
    211

This company does not typically respond to reviews

Positive reviews (last 12 months): 72.4%
Positive
21
Neutral
0
Negative
8
311
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What reviewers want you to know

Positive highlights

  • We loved the variety, we went with a premium box and it was well worth it!
  • Very nice subscription box and love that it has a booklet with everything in it and shows whats premium and what not.

Critical highlights

No critical highlights yet

How would you rate TokyoTreat?
Top Positive Review

“The drinks are amazing”

Ben C.
11/21/23

There are lots of nice food in this box and they even put two minute ramen noodles it makes you feel like you're in japan

Top Critical Review

“TokyoTreat are THEIVES”

Barry C.
12/8/23

In 2022, I gave each of my 3 children a year's subscription to Sakuaraco (a branch of TokyoTreat Ltd. In December 2023, TokyoTreat Ltd. renewed my children's subscriptions without my permission and charged me $1,620 ($540 for each subscription). I have protested the charge, but TokyoTreat Ltd. says that their "system" will not allow a refund once it has been charged. THIS IS OUTRAGEOUS, and potential customers should be aware that this company is no better than a common thief.

Reviews (718)

Rating

Timeframe

Other

Reviews that mention popular keywords

premium box (26) subscription box (34) kit kat (27)
Thumbnail of user benc1367
1 review
0 helpful votes
November 21st, 2023

There are lots of nice food in this box and they even put two minute ramen noodles it makes you feel like you're in japan

Products used:
Tokyo treat

Service
Value
Quality
Thumbnail of user lydial85
1 review
0 helpful votes
October 26th, 2020

Always look forward to the box every month love how it includes snacks and a drink. I would recommend trying it out.

Thumbnail of user ericac137
2 reviews
0 helpful votes
January 11th, 2020

Loving all the different items! I'm always surprised of what I get. Love thre kit kats and some pastry items in boxes!

Thumbnail of user caitlinc95
1 review
0 helpful votes
December 18th, 2020

My premium box came super fast during holidays time, and had some awesome treats that I wish I could get more of!

Thumbnail of user brazdong
1 review
0 helpful votes
June 2nd, 2021

It's almost perfect! The only thing I wish I could change is the shipping method. It's express only so I can't get lower cost shipping even though I'm totally okay with waiting.
But the contents of the box and the customer support are absolutely top notch. Huge fan and I won't be stopping my subscription anytime soon! If you're thinking about getting it just do it. It's absolutely worth it when you open up your box to all those yummy goodies! :)

Tip for consumers:
The only thing I’m not happy with is that I’m forced to only use one shipping method. The most expensive kind. Other than that this is perfect. The snacks are always quality and typically my box gets here earlier than the expected date by a few days.

Products used:
TokyoTreat premium box

Thumbnail of user leof138
1 review
0 helpful votes
November 17th, 2020

I love receiving my box every month. I can't wait to try the Kit Kat's every time. Also love trying all the new things every month it's like my birthday once a month

Thumbnail of user ianh234
1 review
0 helpful votes
July 8th, 2020

Great delivery time. Great treats. Thank you for the hard work. Don't plan to unsubscribe in the near future.

Thumbnail of user nataliet551
1 review
0 helpful votes
March 25th, 2023
Verified purchase

The KitKat and poki were tasty, and the drink was an amazing experience.We are waiting for new box's and different taste

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliad109
1 review
0 helpful votes
December 14th, 2019

Every month has a different theme that makes you wonder "what am I gonna get this time?" Some tidbits are revealed beforehand, but everything else you only discover after opening your box.

Thumbnail of user roberto865
1 review
0 helpful votes
January 19th, 2021

Highly affordable subscription with a good variety of snacks each month. Lots of fun to be able to try new items and flavors.

Thumbnail of user adamb935
1 review
0 helpful votes
September 15th, 2020

I love it. Such strange new flavors. I will be a customer for a long time. Gotta get all the kit kats.

Thumbnail of user danijelad3
1 review
0 helpful votes
January 16th, 2024

These boxes don't dissapoint! I can't wait the next box! The box in the picture is not complete, I already ate half 😅

Products used:
Japanese snacks!

Value
Thumbnail of user natashab221
1 review
0 helpful votes
March 22nd, 2021

Great selections every month with fast shipping. Fast shipping. My favourite item for April is the Sakura Ramune drink.

Service
Value
Shipping
Returns
Quality
Thumbnail of user jenifert17
1 review
0 helpful votes
October 5th, 2020

Lots of fun and tasty snacks that I'd never get to try here in Wisconsin. Stuck at home but get to taste some of Japan

Thumbnail of user justinecnavarro
1 review
0 helpful votes
October 5th, 2023
Verified purchase

I didn't even know this was a thing - my 10 year old son is very into all things Japanese, especially the food. When I heard about this box full of Japanese snacks, I had to try it! We're impressed with the fast shipping, the snack variety, and the booklet that describes every snack and even lists allergens. Love it!

Thumbnail of user brandep2
1 review
0 helpful votes
March 5th, 2020

Really nice Japanese treat subscription box. The site is easy to use with lots of interactive content for subscribers to interact with. Most definitely recommend checking out this treat box especially if you love trying snacks from other countries.

Thumbnail of user rebekahs71
1 review
0 helpful votes
May 18th, 2020

Love everything in the boxes I get! Plus they're a great company that makes sure their customers are happy!

Thumbnail of user michellew843
1 review
0 helpful votes
August 17th, 2020

Hi, have just loved all the packages I have received: D At first you were a little worried when you read some had not received the packages. But has always received all the packages and is super happy. They are always just as nice to write and ask question to.

Thumbnail of user kimm1543
1 review
0 helpful votes
December 19th, 2021

This box is awesome! It is jam packed with delicious treats! You will not be disappointed in this subscription

Thumbnail of user melanies531
1 review
0 helpful votes
December 1st, 2020

You get full sized items of real Japanese treats and snacks! They're way bigger and way more than I expected. I love that there's always a drink in the premium box as well to really get a spectrum of all the flavors that are popular in Japan. And that we can never get any of these flavors outside Japan

Thumbnail of user chirib
1 review
0 helpful votes
March 1st, 2020

I love tokyo treat is just amazing to taste some goodies from another part of the world... also reminds me of japan

Thumbnail of user darielab
1 review
0 helpful votes
February 20th, 2020

If you want a little bit of Japan in your home, this is the perfect way. There's a bit for everyone: sweet, salty, sour and even bitter, there's a lot to enjoy. I recommend it all the way!

Thumbnail of user jaspero7
2 reviews
2 helpful votes
August 25th, 2020

While we can't go anywhere in these times of Covid, eat least our taste senses can! The Kitkats specially where unique!

Thumbnail of user melaniec540
1 review
0 helpful votes
July 3rd, 2022

Super fun subscription box. This is my first time ordering something like this and it was such a pleasant surprise. Packed full of treats I've never seen before. I'm very excited to try them all! Only one item didn't quite survive the mailing process - rip full moon pon salted cracker. Still going to enjoy eating the crumbs!

Tip for consumers:
Sometimes there are additional bonuses for increasing subscription length so not a bad idea to start with a shorter subscription so you can upgrade.

Products used:
All of these snacks will be consumed :)

Service
Value
Shipping
Quality
Thumbnail of user isabellaf10
1 review
0 helpful votes
December 14th, 2019

I got so much from this box and I want more! I love trying new foods and candies so this is the best thing ever! I definitely recommend it and idk how to explain how excited I am to try it allI even received a bonus!

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From the business

Company Representative

Thumbnail of user tokyot
Tokyo T.
TokyoTreat
Typically does not respond to reviews
We at TokyoTreat desire to spread the love for Japanese candy & Japanese soda all over the world! To do so, we carefully craft and curate our Japanese subscription box to make sure that those who receive our Japan box feel happier every time they treat themselves to a snack! We want every bite to express the quality of Japanese snacks. Every snack you try will provide a new experience and widen your view of the Japanese snack world! So, get ready to discover Japanese snacks through limited-time and seasonal snacks that will shock your senses!

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3.5
718 reviews
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