Visualsoft Questions & Answers

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Here’s what consumers have asked with answers from Visualsoft staff and previous consumers.

3 questions answered
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Question:

Has anyone moved off of visualsoft onto magento or shopify? was it very difficult?

Answer:

I run a multi-million pound platform and have been in the process of migrating our site from Visualsoft to Magento for the last year. I must say this has been a nightmare from start to finish. Non of the fault lays at the door of Visualsoft however, its purely been a Magento/developer issue. We felt we needed a change of platform after 2 years of success and at the time it was right for our business to "jump on the "Magento train" since we wanted to be in complete control. Anyway after a year of turmoil we may not be moving after all. I have personally overseen many migrations in my career as a head of Ecommerce and this has been a journey to say the least. I would be more than happy for you to contact me direct should you wish for a more detailed answer..

By Michael R.
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Question:

Is visualsoft a scam or a legit company?

Answer:

Legit. However, it took them nearly 2 years to solve what should have been a simple issue before our website finally went live in October 2016. Have done 2 websites with them. Highly recommend NOT using a combined admin panel as that has given us nothing but issues since the second site went live 5 years ago.

By L B.
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Question:

What made you choose visualsoft over similar businesses?

Answer:

At the time (2014/2015) they were one of only three platforms offers we could find that would integrate eBay, Amazon, an own website, with Paypal, Royal Mail, UPS/DHL to streamline all the processes into one. We now have a separate site on Shopify which is different and relies on Apps for various parts of integration but it does the same job

By L B.
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