Do they let know if a wine is out of stock before they ship it so it can be substituted or canceled?

asked by Emily s. on 9/14/19

8 Answers
Thumbnail of user cynthiap553

When you are picking your bottles, it clearly states when no longer available. Never had a substitute sent.

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Thumbnail of user rosak20

I only order wines that are in stock. Never had a problem.

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Thumbnail of user joang244

When you place your order, you can see which wines are available and what is out of stock. I have never received a substitution.

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Thumbnail of user karenc1270

You know when you order if it is available. If not it shows a picture and says out of stock

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Thumbnail of user laurag656

I know when I place the order. Have never received a substitute

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Thumbnail of user jeimyb

They usually have updated information on availability when placing the order so it will tell you if it is out of stocked before submitting it.

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Thumbnail of user christat12

In the unlikely event that a particular wine is unavailable at time of shipping, we may substitute a wine of similar style and of equal or greater value in your shipment. However, if subs need to be made in a situation where you selected the wines, we will contact you.

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Thumbnail of user nicoleh337

Nope! They send you what they claim to have in stock and don't bother to tell you. It's a little surprise when you get your incorrect package!

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