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on 10/31/19It's very tough to take as they reply only on email
And give only one reply in a day.
So, if need to want more information on the same day u need to wait for another day.
Its impossible, no email responses, no responses to online chat, and they don't pick up the advertised phone. Beware, its a scam.
I have never had a problem getting a hold of them through their support email address