Wob

Have bought many pre-owned DVDs from Wob, and they've always been in great condition. The last set I purchased was still sealed as new! DVDs are often cheaper on their eBay listings, rather than their own website, but their recent 20% off promotion online sometimes worked out cheaper, so always worth checking. Delivery times have become much quicker lately, so you won't have long to wait for your items! All in all great!

I purchased a book listed as being in "Very Good" condition for $18. The book I received is in terrible condition. The cover/dust jacket is torn and stained. It appears that someone spilled coffee or soda on it. The pages are yellowed and one is completely crumpled and creased. The spine and corners are worn and the naked hardcover has white paint all over it. I requested a return, but have not heard back from them since I provided the photos of this piece of garbage that they requested. It looks like I will have to escalate my PayPal case to get a refund. I will NEVER buy a book from WOB again.

Horrible customer service. Bought book in the past listed as "very good" and it was so I ordered this book listed as same. Book creased and dirty. Trying to get a refund is a nightmare. Will NEVER order from them again. Will stick with Thrift Books. Always ready to help.

I read this book years ago and then misplaced it. Sent for copy from WOB. Was in immaculate condition so can now read it again. From ordering to delivery I cannot fault WOB. Their books are always extremely good value and I can always find what I want. Well done again WOB!

Advertised as ' very good condition '. It wasn't. Tea stains on pages,, fly leaf torn out and biro marks on inside cover.

Though listed as "very good", one of the books shows crooked and too creased spine. The Marianne Trilogy, by Sheri Tepper.

Great service from this company; fast delivery, good choice, especially of books long discarded by general libraries. I love American mysteries, am devouring recently discovered Southern Sisters books by the late Anne George and loving them. Unable to access through my library. Books in reasonable condition, sensibly priced and free postage - what's not to love? Now let me get back to that murder in Alabama

The book never arrived.

I ordered a book that said it should arrive in 7-14 business days. That time has past and no book. I tried to contact the customer service team only to get a message that said that would contact me within 48 hours. That time has also past, still no book. This is the first time I have Used WOB and it will be the last. No tracking info was provided and customer service has been non existent. I recently went to the site to check my order and now it says I have no orders. Luckily I still have the emails. Made several more attempts to contact WOB and still no answer, still no book, no refund and no attempt at all to make it right.

I have used Wob several times now. My books have always arrived within a few days, and been in good condition. Wob has become my first choice if I am looking for books, as it is a B-corp and helping to re-use books and cut down on waste, something that I wholeheartedly support. I also recommend it to my friends if they are book-hunting. I haven't tried Ziffit yet, but that also looks great. Keep up the good work!

A seamless and simple shopping experience showing how to do online retailing properly. Great website, simple checkout and delivered as advised. No hassle, no problem. No worries. Well done Wob!

To me your service is a lifeline - so thank you!
Within 24 hours, the last book I was chasing (which had originally ‘sold out') to my delight and disbelief, another had become available:)
I am disabled and virtually housebound, so it's not possible for me to search the shops for a bargain etc. I feel ‘at home' with ‘WOB' and appreciate all your efforts. Thank you for this service :) and your exciting ‘trademark' packaging, so I always know its you!

I ordered a book online. Transfered the money. Received an eMail three days later that the book has been shipped to my adress. Now, more than two weeks later, nothing has arrived. Costumer service is not replying (I sent two requests already). I read some reviews after this and I am not alone with this experience, or other bad experiences with World of Books. Listen to the bad reviews. Don't oder here. No service. Bad and sad. But they will gladly accept your money. I am glad it has only been 8 EUR.

We bought this CD from world of books at a price much kinder on my wallet rather than buy new from a major online retailer. No skipping, scratches or issues playing on our laptops.
The CDs arrived within the specified timeframe as advertised online and were well packaged.
World of Books will be my first look online whenever we want books, CDs or anything else that they may have in store.
Thank you for the great service.

Excellent service, books arrived quickly and in as described order/condition. Easy to use website with a really good selection of books.

My order for four books was expedited quickly and received in good condition and on time. A thoroughly good service.

Resourcing and recycling should be paramount given the current problems so top marks on that one, WOB! I have never had a problem with delivery, price and quality - aside from the overuse of markings by zealous students! Otherwise, a top company for book purchasing.

Not a good experience with World of Books! I have received 2 duplicate orders as I thought the first order was cancelled. It would be far better to have customer service on the phone rather than a chat bot which is not easy and that is how problems arise. I have received 2 books which should be in very good condition, one was covered in writing across several pages and another had a cover that was coming completely away from the spine. I have now been offered a replacement of the 2 books which are due to be dispatched soon. However I will then end up with 3 copies of the 2 books, I would like a refund, but yet again trying to contact customer service in time is probably impossible. A phone number is essential to avoid these problems.

I was sent an uncorrected advance copy of a book, which clearly said inside that it must not be sold. Wob said I could return it but would not refund the postage. I complained about this but have not had a reply. In addition, I did not think the book was accurately described as in Very Good condition.

When ever I order and purchase books from World of Books, I am in anticipation for them to arrive. I look for the Postman each day. I have had so much enjoyment from the books bought through World of Books.
This is because ar 78 years old this month I hope to be able to continue enjoying many more books in the future. Well done World of Books and it has been a pleasure to be able to have the books of my choice at a price I can afford.

Great Seller. Been buying from them for years now. Really pleased with the prices & quality of their rare books which are individually photographed, described and shipped in sturdy cardboard, unlike their regular collection which uses plastic (my one minor complaint). International shipping costs are excellent. On those rare occasions where I've contacted Customer Service over an issue, they have always addressed the matter to my complete satisfaction. Highly recommend.

I regularly buy books from WoB here in the U. K. and have never had any problems. Great prices and service. I am never disappointed if a book is not in perfect condition as that is the nature of second hand. If people have written in them I feel a connection with the last person to read it so that doesn't bother me at all.(maybe that's because I studied archaeology) Thankyou WoB, you kept me sane during covid lockdowns!

The book I received had been extensively damaged by water — cover warped and rippled, pages swollen — yet the WOB listing said it was in good condition. Their definition of "good" includes this: "a book that has been read but remains in clean condition." My book was not in clean condition.

Dishonest listing. Do not recommend.

This is one of the best sites I use online, they genuinely care about their customers, all their descriptions, of what they sell, are spot on, the selections are very good and delivery is, in my experience, fast and free, if you try WOB, then I'm pretty sure you will not be disappointed, ii have made several different purchases, And will continue to do so, for the foreseeable future, take a bow WOB, you have earned it... Superb!