You can technically get a hold of them via the live chat but they are super unhelpful and slow. Terrible customer service.

Impossible, have emailed and called 10+ times with no response.

Horrible... via email or phone. Extremely slow replies to return requests.

After order is paid, very slow to respond and vague in response. Over a week to respond, and some responses unanswered

They are SUPER unhelpful. Ive tried emailing them multiple times and a legit bot replied to me, NOT HELPFUL whatsoever.

Customer service near impossible. Please don't buy from them. There are so many other reputable companies to buy a dress from!

I had to follow up twice to get a response, not helpful at all. Not that they listed wrong size chart but won't accept a return. Just don't bother ordering feom them

Very easy you can email or whatsapp them but they take at least a day to respond and don't read through your quarry thoroughly.