Zoom Questions & Answers

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Here’s what consumers have asked with answers from Zoom staff and previous consumers.

2 questions answered
100% answered in 1 day
Question:

Is zoom a scam or a legit company?

Answer:

It's a legit company. The technology that zoom provides is good but their customer support and response times are pathetic.

By Mohammed S.
Question:

How easy is it to get a hold of customer service at zoom?

Answer:

Absolutely impossible to get intouch with zoom's customer service. They promise response times of 15 minutes to 24 hours basis the urgency of your request. In my case It's been 6 days. I've been constantly following up but still haven't heard from them.

By Mohammed S.

Can’t see your question? Ask to get answers from the Zoom staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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