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Kiwi is a terrible company they refuse to give me a refund for my flights i paid for 4 flights for July 2nd the flight was cancelled the airline agreed to refund me the cost of the tickets however kiwi are refusing to request a refund from the airline and the airline have said the refund must be requested by kiwi.
After the flights was cancelled when i call kiwi it requests my customer number when i input my customer number it disconnects the call.
Kiwi are a dreadful awful company

• over 1 year ago