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Neighbor Reviews

41 reviews
Overall outcome from Customer Service despite me describing the situation and providing screenshots product 0
Customer Service admits that the host could have contacted them to change dates but blame me for not being the one to contact them. With the host’s response to my message request to update the day, I was under the impression he contacted them to do so. product 1
Refund request to host left on read product 2
My car broke down and needed a fuel pump replaced. I notified him of the delay and gave him an updated eta. I was already halfway there when he told me to try again tomorrow. I needed parking that night and found another spot. product 3
Accidentally booked the reservation for an earlier date than needed. Notified the host of the date change before he accepted the reservation. He accepts the reservation with the error immediately after I messaged him. Response implies that he will modify. product 4
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