1outlets.com has a rating of 3.04 stars from 578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1outlets.com most frequently mention customer service, phone call, and full refund. 1outlets.com ranks 23rd among Discount Shopping sites.
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1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional. Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck. Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice. Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet. Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment. The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.
The Overpriced Abyss: Picture this—I'm browsing their site, innocently adding items to my cart. Suddenly, the total cost defies the laws of physics. It's like they've discovered a new dimension where prices are arbitrary and sanity is optional.
Shipping Limbo: I ordered a simple gadget. Weeks turned into months, and my patience dwindled faster than a melting ice cream cone on a scorching day. I half-expected a carrier pigeon to deliver it, but no luck.
Refund Mirage Redux: Ah, the elusive refund. They dangled it like a carrot, and I chased it like a desperate squirrel. But guess what? The carrot was plastic, and I'm still hungry for justice.
Customer Service Bermuda Triangle: Emails vanished into thin air. Their customer service hotline? A black hole that swallowed my complaints. I'd have better luck reaching Narnia through my closet.
Credit Conundrum, Part Deux: They offered store credit. Fool me once, shame on you. Fool me twice, shame on me. I accepted, hoping for redemption. Instead, I got déjà vu—a loop of disappointment.
The Grand Finale: My 110 EUR vanished into the abyss. It's like they pocketed it and laughed maniacally. I imagine their office as a den of villainous cats, stroking their whiskers and plotting world domination.
The local currency rate was listed 30% less than the price they charged. If you're even thinking about ordering with them check the price listed in small print at the bottom listed in SGD before completing the transaction. Then go to a currency conversion site and check what that works out to in your currency. If it's notably different then pay attention to all these negative reviews. After paying, they could not send the item. They then only issued in store credit (as per their refund policy) rather than refunding the credit card that made the order. I don't want anything else from them. Utter scam!
Tip for consumers:
The company lists free shipping but they never ship your order so there's no free shipping. In turn, I can't say how long their shipping time is as they don't ship. They only refund in store credit, which you can then use to order things you probably don't want that will also never arrive.
Products used:
I ordered 3d printer resin.
1Outlets is very friendly act from this company. They are truly good to every person and and this really good. Best support is provide to this shop. Thanks for nice help.
I have reason to believe that they have no intention to ship goods you ordered. When you ask for refund after they gave different reason of non delivery, they then said they will credit your account with them for your next purchase. When I requested refund to my credit card which they first debited, they agreed but nothing happened. I have been chasing for refund for over 2 months. This is a scam.
Not bad... even my order was cancelled, but they refund my money in the same month. Try to asked the stock for your puchase before ordering.
I lost more than 130 USD. I haven't got any product nor the refund. It's been 3 months. They are using bots to give positive reviews for themselves.
Tip for consumers:
This site is a scam. The positive reviews are fraud
Products used:
Never delivered. No refund
1outlets is a very trusted company from online and this give best service to every customer. I am a customer and I really satisfied with their service. I highly recommended everyone please come and purchase your goods.
I wished I had read reviews before buying, I had everything happen that others have said, THEY WILL ONLY OFFER YOU A CREDIT on their site WHEN THEY DON'T SEND GOODS with lots of badly worded excuses as to why you haven't received it. It happened to me and I've noticed it happened to someone twelve times! I did manage to get a refund eventually after threatening a bad review if I didn't get a full refund.
Products used:
Vitamins
Staff is very responsive to my emails which gives me the assurance that my order is being monitored. A shorter duration for the delivery would be great.
The experience has been delightful - good and responsive customer support. And active support. Thanks
Awful experience! I placed an order in spring, was waiting for almost 2 month and it appeared that there are some issues with customs and it can not be delivered to my country
BUT even worse - I can not have refund to my payment card until autumn, so I decided to place another order and it went the same - can not deliver
And again I am struggling to get the money back already for one month - even no answers from shop
Top seller this company every time they help me lot. And every time i will happy to take thier service.
They tried very hard to for-fill the order but circumstances beyond their control meant they were unable. The refund was prompt and given cheerfully.
I will shop again.
Kindest regards
Graeme Twentyman
If you read this, DO NOT BUY ANYTHING HERE, DON'T EVEN THINK ABOUT IT, IT'S A SCAM. I bought a couple of discontinued items in my country, Spain, and when a few days before delivery I received an email explaining that due to a bureaucratic issue between both countries, legislative logistical issues, my order could not be shipped. I requested a refund to my credit card and they accepted, claiming that it would take up to 30 days to see the refunded amount. They suggested giving me credit on another product and I declined. The first few days I received a response to my emails, but when I threatened to report the issue through my bank's insurance, they then cut off communication. I have not heard from them for 2 months. I see the credit in my account at 1OUTLETS but I know that even if I try to spend it on another product, the same thing would happen again, the product would NEVER be sent. I have seen other users comment the same thing. I am currently trying to get the money back through my bank's credit card insurance. I wish I would have read reviews like this in time and saved myself this big upset. I spent 88 EUR.
This is my first time to purchase from this website... and they did great! I was not expecting much but the product came on time.
I enjoyed shopping on the website while looking for the product of choice. I really like the design of your website but if I can suggest something then that'd be to make the website design more appealing or modern.
I can confirm this 1outlet is 100% a scam company,
They won't send the item to you,
And they won't refund the money to you,
They only will told you to wait.
Wait 1 month, 3 month, 6 month, 1 year,
They will keep delay it until you lost your patience.
But i don't understand why this company still can running his business in singapore more than 5 years.
Is singapore government allow scammer doing business in his country?
Got scammed. Bought perfumes, the waiting period was 3 months to receive. In the end, they did not deliver the products and I did not get my money back. Did write a couple of e-mails. At first, they did reply to me, but now they're just ignoring me.
Products used:
None - because i did not receive it
Thank you for your quick response to the refund process, and keep me posted by email for the latest status. The most make me satisfied is I received your call earlier, that you are so kindful to ask me to check up my bank account of the refund. At last, I hope you can check the supplier accountability more carefully next time, to reduce things like this happen again. Hope to have other shopping experience in your store next time.
Although my order was not sent successfully 2 times, but the support team did a good job by informing me and tried their best to find the stuff... finally. Thanks a lot.
Do NOT do business with them, you WILL lose your money! The worst online shopping experience of my life. They scam, take your money and mislead you, playing for time! Once you have paid the fun starts, they never can ship what you order and they never refund you your money. They give you an in-store credit and the same cycle starts. After 72 e-mails I have given up and written the money off.
Products used:
Nothing, I did not receive anything.
Easy access. Free delivery. I wrote an email about the product and I have prompt reply. Nice and helpful customer services.
I placed an order on 03/12/2023. After confirming my order, the delivery time has changed. So I made a request to cancel my order the same day. I asked for a refund and since (06/21/2023) nothing! At first they send me emails telling me that the refund times took up to 30 days and now no response from them. I am shocked at their dishonesty!
Products used:
Whey proteins
I had ordered a Organization process related book from 1Outlets on 23rd jan 2020. The order went through and my card was billed. Next day I am informed that the order is cancelled, for a vague reason - "declarations system is unable to upload this product to the import/export Shipping Manifest." They were asked to source the book from another source, but they could not do so. The Shopping experience was very poor. Neverthless, The team ensured that the refund was speedily processed and the credit was received after 17 days on 10th Feb 2020.