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1stDibs has a rating of 4.44 stars from 584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 1stDibs most frequently mention free shipping, quick response, and high quality. 1stDibs ranks 23rd among Home Decor sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
No positive highlights yet
Today, consumers have a greater number of choices in the marketplace. I want to let you know that I genuinely appreciate your yeoman service thus far. I am grateful the seller chose to make this artwork available through 1stDibs.
Tiffany Schlumberger X Ring Platinum was purchased, confirmed and charged on credit card. Order was cancelled 4 days later due to item lost in robbery but not taken out of seller's inventory. The 2nd choice of same ring was coincidentally sold on same day as cancellation by another seller, and still appears on website as available. Credit card has been refunded, but not automatically. Yet another step to contact Customer Service. Sorry never again.
Today, consumers have a greater number of choices in the marketplace. I want to let you know that I genuinely appreciate your yeoman service thus far. I am grateful the seller chose to make this artwork available through 1stDibs.
Marina was wonderful and very responsive. We will continue to use 1stDibs. So excited to receive my new purchase!
Clear description and pictures of items for sale. Quick response and good experience from seller. Would recommend to others.
Excellent online views of painting. Clear, full accurate descriptions. Payment and shipping options easy to use and make changes.
A lot of nice objects, I like to visit your site. I always find something interesting for me.
1stDibs offers me interesting jewelry all the time, but this pendant was perfect. And I received an offer from the seller which made it more affordable. My daughter will love it!
Everything seems clear and transparent. I am excited to make my first purchase on 1st Dibs and feel comfortable doing so!
Twice now when I type in my country and postal code, the response is "Free Shipping,", but when i pursue it, the actual shipping cost is almost the price of the item. That's VERY misleading -- also known as bait and switch, which is unacceptable from a company as reputable as yours, with whom I've dealt for many years. I'm very disappointed with this.
I love 1st Dibs! Such a wonderful selection of jewelry and furniture. I have had no troubles with deliveries or returns and it is a much better experience than the online auctions I've tried on other platforms.
This Seller has rare and interesting merchandise. He is excellent, and very responsive. 1stDIBS website is simple to use. It makes for a relaxed and comfortable shopping experience. Thank you,
Always a great experience with finding the perfect piece to the ease of submitting offers! Thank you!
Thank you I found the exact same clock and hope we are lucky enough to get this as a replacement for the one that fell off our kitchen wall today because of daylight savings time!
Exquisite, authentic one-of-a-kind items. Reasonable sellers. Exceptional, personalized customer service. I feel a sense of safety and comfort with every purchase, confident my expectations are sure to be met.
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1stDibs
Easy to find and compare similar items. All the important information is provided for each item.
Thanks for making this so user friendly!
I love!st Dibs, I have been able to buy duplicates of my mothers beloved glassware. Thank you
The seller responded to my emails very promptly and shared the information I wanted. Great experience.
I have enjoyed exploring 1stDIBS for both inspiration and as a new source for my clients. This will be my first "test" purchase and expecting great things. Thanks! JKC
Why was my account suspended?
Credit card charged successfully and then refunded and ive missed out on the items i wanted!
It was fun to hear back from the seller in France. I love this very cute stool that I will put in my daughter's bedroom.
I like your search engine, it makes things easy to find. The items seem to be high quality, and the bidding and buying process are easy. I have yet to receive my purchases I haven't completed the process yet, but I'm very happy so far. I just wish I had more money to buy more of the beautiful objects.
Love the small carved wine box. Was great working with the seller on this purchase.
Especially enjoy the no-reserve auctions as a buyer. Much like being at a casino. Always a great selection of luxury items available. Having vetted vendors makes it a pleasant experience.
Needed a slightly larger size in the bracelet and the seller was able to satisfy my request.
Such fun to win in an auction and it was easy to complete my purchase. And ii loved the free shipping!
Same item was purchased in Nov - accidentally broken so I am happy to find I can now replace it. Thank you!
Pleased to use PayPal. Bracelet will be shipped to secondary person. I am spending 6 weeks away from home. Thanks
Susan
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1stDibs
First time at this. I think I am buying 2 chairs...maybe if the offer is accepted. Pretty sure 4 day shipping is not gonna happen. At any rate if this goes well, I will need more furniture. Thanks
Gain trust and grow your business with customer reviews.
1stDibs is a leading online marketplace for connecting design lovers with highly coveted sellers and makers of vintage, antique, and contemporary furniture, home décor, art, jewelry, watches and fashion.
Buy From Trusted Sellers
We only list pieces from professional sellers who are thoroughly vetted by our experts to ensure the integrity of their listings and the quality of their service.
Enjoy Exceptional Support
Our dedicated specialists will answer your questions and assist with order-related needs.
Make an Offer
Purchase immediately or negotiate a price, then checkout securely with a credit card, PayPal account or wire transfer.
Shop With Confidence
If your item arrives not as described, we’ll work with you and the seller to make it right.
Thank You For Your Review!
We're so glad you enjoyed shopping at 1stDibs and shared your experience on Sitejabber. Your feedback is valuable as we continue to find ways to enhance our site. We look forward to your next visit.
Kind regards,
1stDibs