310Nutrition has a rating of 4.14 stars from 573 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 310Nutrition most frequently mention salted caramel, customer service, and meal replacement. 310Nutrition ranks 2nd among Nutrition sites.
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I have just ordered 2 boxes lemonade and 2 boxes shakes. The starter packs I received were good. However when trying the ginger cayenne lemonade I found was too spicy. The milkshakes were good. Prices are a little expensive but if I can lose enough weight, hopefully it will be worth it.
I did auto plan and tried to cancel but was hours late (on vacation). Ok, my bad. Then cancelled and returned following shipment on Feb.21,2023. Got refund May 27,2023. Really? I've tried SO MANY different diet drinks and foods over the years. But this stuff, I Can NOT even drink a half glass. I tried 3 flavors. No way. It's like flavored CHALK. OMG. Good luck getting your money back too! Unsealed items going on Ebay!
I did auto plan and tried to cancel but was hours late (on vacation). Ok, my bad. Then cancelled and returned following shipment on Feb.21,2023. Got refund May 27,2023. Really? I've tried SO MANY different diet drinks and foods over the years. But this stuff, I Can NOT even drink a half glass. I tried 3 flavors. No way. It's like flavored CHALK. OMG. Good luck getting your money back too!
Unsealed items going on Ebay!
Tip for consumers:
Keto Friendly Chalk drink-meal replacement
Products used:
Only the Free item.
Measuring spoon
I had purchased the starter pack and I am far from impressed. The powder that did mix was gritty and honestly did not taste very good. It also had a strange aftertaste. I tried the chocolate and mixed it with chocolate milk as I had with others in the past. It didn't mix well and thickened up to the point where I needed to add water to even drink it. I'm glad it was a starter pack because I will not be purchasing a larger bag.
Products used:
Chocolate Protein Powder
I will no longer waste my money on these products. I've purchased 3 different bags (chocolate and toasted coconut) that have been over populated with these white chunks that don't break down and are down right disgusting. The last and final bag I will ever purchase I put it in a flour sifter to try and get them out so I could still drink it, but that didn't work as the small chunks fell through. I've asked on the Facebook page if anyone can recommend how to mix it to break them down, but they BLOCK anything somewhat negative about their products to make them look as if they are flawless. Don't waste your money on these product. Totally not worth it!
I had to contact the company and Bridgett was my customer representative. Very nice, handled my issue and resolved it for me. Great customer service is hard to find but she did good. Thanks
Very difficult to cancel and/or change settings on subscription. It charged a card I used back in 2017 and I didn't want to use that card and I still haven't found a way to update my subscription to the right card and/ or cancel it. The "virtual assistant" is useless.
Guys, yes this is a plant based protein. But wow, it tastes so much better than anything else on the market! Salted Caramel is our favorite followed by Chocolate. Even my husband reaches for this now because the taste is really decent. It mixes decently well too. I am allergic to whey and egg whites so by default I have to use these types of products and for once I actually look forward to mixing up a shake post workout etc.
Hi everyone, I'm Maria Valbuena and I've been a customer of 310 for awhile now and have even recommended friends to help them sell their products. I ordered a new vanilla cake organic flavor shake mixture they were promoting and said was good so thinking it would taste good I ordered some, well I got my box yesterday morning and to be honest, it tastes like cake batter- not good at all. I spent 67.00 on a box of 24 so I called them to explain my situation how it wasn't good and I only had used one, and I needed to exchange it for the vanilla flavor, always a Winner and after speaking to two employees still, now they are making me wait till I return it - oh ya I gotta pay shipping to return it also and they receive it before they send me back the replacement not caring about Me and My diet and all the hard work I've put in to changing my life and bodies appearance… pretty sad. So if you are serious about your diet - better not make a mistake with these people- cause they don't care about You or any of your Goals or diet as long as they get your money in their account. Bad business practices for people with desire's to look great. Just saying. 0 Star's From Me!
Products used:
Vanilla cake shake was awful
First-there is a gritty-like texture even when blended. Second-horrible aftertaste. Lastly the artificial sweetener is awful! Won't be buying again. The 3 I had left went right in the garbage. And what is that round plastic thing that came inside the shaker for? No instructions whatsoever. It also took quite a while to arrive.
Honestly, there are much better products for less out there.
Does not care about the consumer. Would never recommend for anyone to purchase their products. Terrible customer service skills.
Way too expensive and lacks essential vitamins minerals and calories to be an actual meal replacement. Also none of the flavors taste good. They taste like the slim fast ones. Just chalky. I will not be buying more.
I bought the starter pack and it tasted sooo bad I try it with different fruits and it wasnt good at all... I posted a comment on Facebook about how bad it was and I got blocked from their page i guess they dont care about others bad experience with their product sometimes I feel many of those positive views are just actors or being pay for!
Im on a limited income and it allowed me a chance to obtain this product and try it. Only one thing I am allergic to lemon need. Other choices for people like me. Thank you.
Ordered, paid. Product did not show up on as promised. Called 800 number. Of course get a foreigner. Deth gave numerous excuses, she LIED and said the tracking number changed. I asked for BOTH numbers. Well the new number was EXACTLY the first number. She lied. She said no supervisor was available to talk to me because it was the weekend. She also said although I was provided a specific date they actually have more days to deliver.
I hung up and immediately called back. I got a different worker who confirmed my tracking number NEVER changed,, AND he passed me to a supervisor. Outsourcing is always a nightmare. I find the lack of truth adversely affects the business. I will await my products. I will find another company who cares about who it customers are stuck with when an issue arises!
Judie,
We would like to extend our apologies to you for the experience you had with the delivery of your order; please know that your satisfaction is our priority. Our Customer Service Agents have been trained to assist our customer in the most efficient way, though at times the tracking information tends to cause confusion as it can change on a daily basis. We chose to outsource so that we can offer 24-hour service to ensure that our clients are taken care of in a timely manner.
Hopefully, you have enjoyed your products and will take the time to consider how greatly the benefits of a healthy lifestyle outweigh the rarity of tracking complications. If you have not, please do reach out to us to discover what your 310 experience can be like.
We hope that you are remaining dedicated to your Self and your health. If you need assistance, we are here to help.
Cheers to you and your journey!
I saw the ad on Facebook to try 310Nutrition for only $7.00! Amazing, right? It is really true, and I received a beautiful mesh bag with three shakes: Chocolate, Strawberry, and Salted Caramel; lemonade, tea, a $10 gift card, shaker cup, and information on how to get started with 310Nutrition. Nice sample package to try different products to see if you like them. So far, I have had the Salted Caramel shake and was amazed at the flavor and smooth creamy texture.
Took to long for delivery and tracking of the package didn't work...
Megan,
We simply wanted to extend our apologies for your experience with the delivery of your order. Please know that, since your review, we have been in coordination with our partner carriers to provide a more seamless process. Though we cannot control the delivery, we do offer to ship as soon as 2 business days (weekends and "holidays" not included).
Hopefully, you are still on track to surpassing your goals. Thank you for sharing your feedback.
Cheers!
I didn't like the shakes they were bitter and chalky. The lemonades were also bitter these products are very very expensive. I was very disappointed but glad I got the try all bundle. The teas I haven't tried yet. I just expected more for the price tag.
Products used:
Shakes, lemonades
I love the products! I will make sure I have at least 3 weeks of shakes shipping took almost 2 weeks to get what I ordered. Customer service was excellent when speaking to them! Add Peanut Butter shakes please!
I added the 310 vanilla to my usual smoothie recipe and it tastes awful. I tried it with plain water as well to make sure it was the drink mix and it definitely is. The mix tastes artificial, has a terrible aftertastes and only mixes well if blended in a blender. Otherwise it is grainy and clumpy and unpleasant. I can't imagine how anyone would say this drink mix tastes great unless their preference is for strong artificial aftertastes and grainy textures rather than smooth. Definitely would not recommend.
Products used:
4 packet trial pack of shakes
2 vanilla
1 caramel
1 chocolate
310 Nutrition is amazing! I love the shakes and lemonade and I am slowly loosing weight and alot of inches. My life has changed since I started 310 and I am so glad I found it.
Very Satisfied indeed! Going to continue on program! Not to crazy about the strawberry... but the rest was ok!
I ordered 2 of the starter kits for $9.00. When I placed the order, the website timed out, however I received a text alert that my debit card was authorized for $24.99. Without any further information, I called the help number to see if my order was placed. It wasn't and I was offered to place my order over the phone so I did and received another authorization on my card for $26.99 this time, tax included. I was told that the first charge would fall off since they're pending charges. I look at my bank account today (2 days later) and BOTH charges have posted. I contact support via chat which was no help. Their solution was to dispute the charge with my bank and then they offered this..."Unfortunately, we are unable to issue a refund because we are only showing one charge in our system. You have the option to cancel the order or return the product when you receive it. We can place another order and apply a discount for your troubles but we will not be able to issue a refund in this case." I told them no, I will not have my card charged a third time without receiving any products. My bank told me I have to shut down my card in order to dispute the charges since it's a debit card. So now here I am, out $52, bank card shut down and no products. If I ever receive my products, I will NOT be ordering from them again.
Kristen,
We would like to offer our sincerest apologies for your experience. Hopefully, you have been able to successfully rectify this occurrence in the past year. If not, please do reconnect with us via email, phone, or live chat so that we can thoroughly investigate and sufficiently address your concerns. Since your review, we have made major improvements from customer service to the products we offer.
Your satisfaction is our guarantee; please let us know how we can be helpful.
The salted caramel flavor is disgusting. I'm glad I only wasted $60 on this kit and not more. Would not recommend.
Thank you for giving 310 Nutrition a try, Meagan! Your expression is appreciated, as your feedback is a vital tool used to improve our products and services.
Salted Caramel is one of our most flavorful shakes- your palate may simply need time to adjust to the naturally-sourced ingredients! One way to accommodate your taste preferences is to add your own healthy components. Recipes are a fun, nutritious way to ease into a new diet plan. You may also prefer to try a classic Vanilla instead!
If you have not lately, we invite you to explore our new, ever-expanding collection of Organic, Vegan meal replacement shakes! Please do not hesitate to reach out if you have any questions. It would be an honor to present the various ways to make the most of your 310 experience.
We hope that you are remaining dedicated to your Self and your health. If you need assistance, we are here to help.
Cheers to you and your journey!
I have just ordered 2 boxes lemonade and 2 boxes shakes. The starter packs I received were good. However when trying the ginger cayenne lemonade I found was too spicy. The milkshakes were good. Prices are a little expensive but if I can lose enough weight, hopefully it will be worth it.
Tip for consumers:
Don't know
Products used:
Lemonade and milkshakes
Keeps you fuller longer. Price can be a little more reasonable. So far once a day due to schedule.
Find the proven, healthy diet shakes you need at 310 Nutrition. These delicious, 90 calorie meal replacement shakes are optimized for healthy weight loss.
Your feedback is appreciated, Maritza. Starter Kits are designed for customers to sample each product, select their favorites, and establish a routine; it is our regret to know that you were not fond of yours. Our Facebook community is a great place to connect with other 310 members, lock in exclusive deals, tune in to live streams from our health coaches and Tim himself, and more! However, we urge you to review the community guidelines prior to posting, as many of your concerns are addressed in the FAQ section.
Thousands of our customers have a great success and achieved their goals by fully committing to the 310 plan, and our digital community provides them an outlet to share their joyous journey!
Whichever route you take, we hope that you remain dedicated to yourself and your health.
Cheers to you and your journey!