411Locals

I don't even want to give 1 star, it's so bad.
I relate to all of these low reviews.

The fact that there is good reviews on here tell me they not actually customers.

They set up website and stuff a year ago and I receive nothing from it,
Trying to cancel as it's just not in our budget anymore and we are going a different route and they literally ignore the fact we are canceling I keep saying it over and over again, they keep taking funds from my account money I need to bills since coat of living is so much higher now,
I been doing a run around with my bank trying to get these people to stop they they still manage to get something from me.
Do not risk using this company
I still am currently trying to cancel they hang up while I am on hold very very frustrating!

Sign up with 411 Local at your own risk. I only started with this company a little more than a month ago, and I am already canceling my subscription. My business is not making much due to the season. Yesterday I got a call from a third-party rep about a past-due balance, and I explained that the business was having troubles. I advised the rep that I wanted to cancel, and she continuously insisted that I stay on board and make a payment. I told her that I don't authorize a payment, but if we can speak about the balance on the 15th of January, I may be able to stay on board. She stated that someone would call me on that day, and I could work things out then. I woke up this morning to my account being withdrawn. I have made multiple calls to the customer service number, and now I have been on hold for over an hour and thirty minutes. It has been silent. I refuse to hang up and have my phone on a charger just to see if they will even come back and explain to me why I can take a nap and wake back up still on hold. Does anyone want to take a bet that they will have a legitimate response? I am canceling my services and would encourage anyone else to find another marketing company to trust. This one does not care about you! You've been warned.

I have started with them at the beginning of August 2023, they charged me for a month and done absolutely nothing for my campaign, no response to my emails, kept on saying that they were trying to call me but no income call from them.So as you can see from my attachments, after 20 days they ask again for fees in contrary with their Statement as monthly fees.
When I said that I am cancelling my subscription they sent me another invoice asking for more money.
No invoice provided at the purchase, and on top of it when I apply for membership we had the option from Australia too, now they removed completely the Australia option.
A very big NO!

The more I listened to their spiel, the more things they wanted money for came out. Told them up front I service commercial accounts and their service relates to residential and therefore they could not help me. Of course, they denied that. Gave em $49 a month for 3 months and they were still trying to get it together so I asked to cancel. Now, I keep getting calls soliciting my business from many different phone numbers, each time the caller is careful to not state "411 Local". They are simply underhanded scammers with employees who have scripts to read and can't answer questions.

Laheronia is the best online marketplace I've ever ordered goods and products. Its service is reliable, its sellers are polite and fast. It contains all the possible products that we can dream of. I really appreciate the laheronia team and wish you all the best.

Esta empresa es muy no es nada recomendable son muy rateros te prometen generarte clientes y ni un solo cliente te consiguen. Aparte ponen su número de teléfono primero para ellos agarrar las llamadas yo no sé con qué fin.será para escoger los clientes no sé y tu número está después yo estuve un par de meses y me 500 porque ellos tienen la pajina a nombre de rickys Quality painters primero la mía no tiene vistas y no la quieren quitar son unos ratas

This company is a big SCAM. Calls multiple times after being asked to be added to the do not call list. We will be reporting them to the BBB.

I've been with 411 Local for almost 3 months, They created a website that was completely different from what my original website says and the services that I offer, It took them almost 2 months to make that website live, and of course, they charged me every single time, and when I called them that I want to cancel their service, they started promising me they'll fix the website they need to add more pictures and bunch of other stuff just for me to continue paying them to support their scam, my simple question, why should I send my customer to review their stuff when I need my customers to review my website? You know it, I know it, our customers not going to go to multiple pages to leave reviews, After about 80 days with them I got zero customers, 0 phone calls, and a loss of almost $800 on my credit card for their charges. Attention to attorney generals FBI and other government agencies this company needs to be investigated for fraudulent Collections and extortions of people's money. Their business model is to collect money from poor people make themselves rich and put almost no effort into customer satisfaction, They also promise me they'll put me on collection for the remaining balance, $800 is not enough for them. Question to attorneys out there Is it possible to sue them without me casting anything more out of my pocket?

Since my website reached better online visibility, the number of the clicks on it started to grow. Initially, the growth was slow, but in a month it became more visible. This reflected on a growing number of orders and many new clients. Seemingly, I am more than happy to work with 411 Locals. They just made this magic happen. Even decided to pup up in their office during my latest business trip to Las Vegas. I am happy to see that those guys are real people, looking after my business 24/7

This has to be the Worst web site making Company in the country. If I ran my business like these people. I would be homeless. Do Not Pay 411 Locals for anything they are a Fraud
Shane Heatherly
Squeaky Clean Service Company
5/9/2023

Nothing but an annoyance to people trying to conduct business. Phone calls with no one on the other end. Waste of everyones time.

Research this company. A company willing to write fake reviews to promote your business is most likely doing the same. Start from the lowest you know those are real then work up.

Don't fall for the exaggerated claim of them being "exculsive partners" with Google. They will take over your phone number and be your new answering service. They did not tell me they would be doing that. Worst part is they barely speak English. What a turn off for clients to hear that. They don't follow instructions at all. I had a website that was functioning just fine. I told them not to build me a new website and to just link to my current site. Days later they were boasting about how they built me a fabulous website and to check it out. Not fabulous, extremely disappointing. Any web developer had the same template. I knew right away that I had been scammed into something I didn't want to be part of. They offered me an introductory rate that I was willing to pay to try them out. When I called to have them cancel my account and terminate any further efforts on their part, I was met with complete arrogance and ignorance to my wishes. I had to repeat my words dozens of times and they wouldn't listen to me and refused to cancel my service. After talking to a third individual and arguing with him, he finally proceeded to cancel my service. Surprise, surprise...Now they were going to bill me a prorated cost for the work they had done, the work I explicitly told them not to do. I can't express in words how frustrated I felt. 411 Locals is the most ingenious group of people I have come across. Arrogant and Inconsiderate! I told them that they were not authorized to charge anything to my card, this being said on a recorded line. I told them any attempt to charge my card would be met with recourse. Low and behold, they charged my card. I will be filing complaints with the FCC for a fraudulent transaction, that had no verbal or written authorization to be transacted. For the rest of the world who is considering using 411 Locals, STAY AWAY! SCAMMERS!

Misleading. 6 months, 12 leads resulting in only 3 jobs, I do 5 a day through other sources. Their solution? Create fake 5 star reviews. Make you think which 5 stars reviews are legit for this company. Also $49.99 start up isn't for the month, they start charging day 1 but the sales team makes you think otherwise so expect to pay when cancelling. Look else where far better options. Uploaded photos of cancellation when I was under the impression I was all paid up.

These guys are Scammers the sales rep did not inform me about the subscription fee, she lied and said all we had to pay was 49.99$ US so i accepted the sells person then told me they can help us build on our website and give us a platform that shows us everything thats being done for us and how many people are viewing our listing and where we are on google, which was all a lie they sell one service and give nothing to the customer plus lie to the customer about services they can not provide like help improve ones website and on top of all that lie to the customer about the subscription fee and say that its a first month payment and when the customer comes to cancel the useless service he or she paid for they find out the amount they paid was an activation fee! And they then proceed to take money by pulling the monthly payment of in my case 179.99$US from their credit card on top of all that they are the worst in contacting thier customers this is a company from the US and when you want to call them you will be charged and when you want to request for someone to contact you by email no one responds, this one the first time we tried a marketing company and honestly never again they gave us the worst treatment they do not work as a team everyone's Rogue and does their own thing

We were in the process of setting up a google acct with 411 locals. We were "supposedly working" with them for over a month as they had charged us $49 for month one. We had ZERO output from them that 1st month. When we called them and said we wanted to cancel anything further they said they would drop the charge from $250 to $149 for the next 2 months, still stating this could be canceled at any time. We did not agree to this as we were working at the time they had called to discuss all this. We told them to call back the next day to discuss further. We repeated called and when we got to finally talk to someone which was 3 out of 10 times, we asked if we were on a recorded line which they said yes, we told them no less then 3 times in a row we were canceling. They then quit corresponding until 5 days later (April 10th) They have since billed us another $149 and today (Apr 10th) they told us they would cancel but we were responsible for another $20.33. During this last 5 day period they sent daily emails "We have been vigorously attempting to reach you regarding your online advertising campaign with us here, at 411 Locals. It is imperative that we speak with you as soon as possible. Please contact us right away! In the meantime, we will continue to work hard for you on maintaining your online advertising campaign and ensuring that prospective clients in your area can find and call you.". We NEVER received any phone calls, emails, or texts during this time other than this canned outright lie they had been trying to contact us. When we tried get ahold of them during this time our emails and phone calls were not acknowledged in any way. Absolutely terrible company and worse people working for these lying, cheating scum. We demand a refund of at least the $149 that they charged our credit card and take back the "final" charge $20.33"

I do not recommend it. I was waiting 3 months for a service that was never provided to me, but they did charge me. Every week I called them and they always had a different excuse.

411 Locals assumed management over my google listing. We've been in business here in Tucson, Az. For over 30 years & had many reviews. When we ceased doing business with them, they would not turn back over managerial oversight of my google page thereby undoing years of positive reviews.

I bet I won't get a dollar back of the 6 months I've been with them.
Guaranteed to get on 1 page of Google, changed my phone number and told me they wouldn't change it back. Never got a call, phone number they gave me never worked and I never got in the first page! At this point I am willing to sue if I don't get a return on my investment. They lied from the beginning

The recruiter or the HR person who calls us for interview her name is Lekha thinks she is the creator of this universe when we try to explain something about our experience and Skill she doesn't have patience to listen and she will always use the word don't waste my time and she is very rude and mean person please don't prefer these types of companies where they don't even listen to our experience and skill according to me it is a mere waste of our time to deal with such idiots I will never ever recommend this company to others lunatic people

My husband hired 411 Locals not having any idea how the Internet works. When I became in charge of our marketing I quickly realized they were charging a lot for not much in return. The website they built is a joke, incredibly repetitive and tons of misspellings along with looking juvenile. There are tons of other companies that could do an amazing job for a better price. When I went to cancel they put me on the line with a man that reminded me of someone's extremely abusive boyfriend. When I told him I wanted to counsel and my reasons he'd try to gaslight me and literally would not listen to a single thing I had to say and told me no he wouldn't let me cancel he thought we should stay in business together. What the $#*!? I honestly wasn't even sure if the conversation we had was even real I was so dumbfounded. It took me weeks to get a hold of them again every time I tried to cancel they would put me on hold for hours and then hang up. I would have to tell them I wanted more marketing then when I got a hold of someone to try and cancel they would start the run around again. When I told them I was canceling my credit card and they would no longer be charging me, that got their attention. They spam called me multiple times a day for weeks telling me my business will go under and I will not be seen on the Internet if I canceled them. The man they use to try to get you not to cancel is a scammer and manipulating. He never acknowledged I was canceling, then would call me to try and convince me out of cancelling. We thought we had blocked 411 locals from charging our credit card, months later they are still charging our card from alien accounts. I'm considering taking legal action against them.

If you get into bed with this company, good luck getting out

PLEASE DO NOT TRUST 411 Locals.
They will Charge Your Credit Card and Never Provide Services.
DO NOT WASTE YOUR MONEY AND TIME.

I hired 411 locals to create my website and to rank it. The results were just fine and my newly created wordpress site popped up on first page. Now i am planning to install some new plugins in the site. Wish me luck in my business.