ABCmouse

My kid tried it for a few days but doesn't like it. I didn't realize it automatically sign us up for auto renew on the annual plan. And the website didn't send out any reminder or notification regarding it before or after they charged me. I didn't find out until I reviewed my bank statement 10 days after the charge. And obviously, they refused any refund even though we didn't even use the app.

You can't cancel subscription until they get there money from new customers. Even if you don't use it no refund but you can cancel after they get there money. Bad business. I would give a 0 but you can't

My 4-year old loves ABCmouse. She loves to sing along with the various alphabet songs, she knows the character names, and she particularly loves talking about how many tickets she has. She has definitely really leapt ahead in her letter recognition and general understanding of the alphabet since she started playing.

We did try the personalized assessment (which costs extra) and found it was not really worth it -- it didn't actually change anything in the base app experience which is where our daughter spends all her time. But the base app is pretty fantastic.

Over the last six months of using ABC Mouse I have had to call customer support seven times for lessons not working, audio issues and bugs.
My son is only five years old and it was a big inconvenience for both him and I.
The fifth call was to a manager about the website and even though the manager listened to my complaint, no fixes were made to the account or lessons.
Every time I had an issue with a lesson not working the agents bypassed them and they were never fixed.

My kids love ABCmouse.com! They have been learning so much! (Picture is a number word that my son traced)

This company is a complete scam. They store your card info and charge it without notification either before or after. When asked about it they say you should be checking your bank charges. Upstanding companies notify you of upcoming charges. SCAMS hide behind you should be monitoring. It's embarrassing how terrible this company is.

ABCmouse is cute it was good my kids love the learning path. It is good my third one loved the classroom! Picture is a apple my son coloured and he earned 3 Tickets!

I Signed Up For ABCmouse My Kids Love It! Go On The Learning Path Love It! And Toddler Time Graduate Love It!

My daughter kept getting frustrated with this app because of all the glitches. She plays games on her new ipad all the time and nothing else is this glitchy. Two months after I bought it, she won't play it at all, so I go to cancel it... and it is SUPER hard to cancel. The website gives you a circular run-around. Looks like even if I cancel, I won't get refunded even partially for a $60 yearly subscription. I hate them.

0 STARS. This app fraudulently charged my credit card this year after canceling the subscription in 2016! What a headache, no one answers customer support. Finally got someone on the chat option who acted like he was doing me a favor. To top it off, I had to then spend more time on the phone getting a new credit card number. DO NOT GET THIS APP.

Terrible educational app/site that takes money w/out notification. Been charged for 4 years with only a record on my paypal account, but nothing else. I never signed up, but tried the free version for a week, just to find out what a waste it is. There was no clear notice of upcoming charge upon trial, and no notification for an upcoming charge. The app is super annoying with loud squeaking sounds and lots of repetitive images. I recommend to skip this one if you strive for true education and want to avoid fraudulent charges.

I love ABC Mouse and highly recommend. The only reason I'm giving them a 4 is that upon sign up, which comes with a 30 day free trial (or was it 2?) either way, risk free, it asks if you want to lock in a special rate. I did, but it charged right away. I contacted support who DID refund me, but they said they usually don't give refunds. I'm BEYOND grateful that I did get a refund, but I think they need to better word the offer as I see it's a huge issue.

Sidenote, I cancelled my subscription through no fault of theirs. My daughter is just too young and the moment. Will be returning though!

I signed up for the 3 months free subscription and had to give my credit card information. Immediately started receiving a bill for $9.99. Tried to contact, but always received " We are receiving high volume, call back later." Well I was billed for 2 months and NEVER completed registration. Do NOT sign up unless you want it for life!
Wish I had seen all the "Scam" reviews before I gave them information.

ABC mouse is a good learning site for young children. DON'T try to take advantage of an offer, if you are already signed up. Obviously adding and subtracting is not a strong point of the accounting office. There is NO SERVICE regardless of how many e-mails you send. I cancelled my subscription after being ripped off for $60. They should be ashamed of themselves. You are only big for so long... ask Levis, Playtex, GM! What goes around com, es around.

I love this app, even my two year old knows how to use it. The girls are excited and want to continue after they see the tickets and prizes they win. They teach so many things that maybe busy moms would forget about. This has helped me as well to know what I should be doing for them at this age. Love this app!

My kid didn't get much from this games were pretty boring. My kid hasn't been on since 2020 today 3/27/23 i see a charge on my banking account for $59.95. So I call several times because they were to busy and asked me to call back then they hung up on me. Come to find out they put you on auto renewal and they can get there money through your google pay. So they had been charging me for the last three years and told me that technically they weren't supposed to give me a refund but since the charge was that day they were able to help me out. Didn't matter that my kid hasn't been on it in three years watch out they are crooks. Make sure you turn off auto renwal that they don't tell you about

First off i started abc mouse in February march they didnt take anything out. THESE COMPANIES ARE GOING THROUGH PEOPLE ACCOUNT TAKING MONEY BECAUSE THEY LOSING OUT.IF THEY DONT FIX THIS I WILL BE TAKING THEM TO COURT.

My husband and i were looking for an online learning platform for our four year old when i came across abcmouse via youtube. I quickly whent to the sit, filled in my details but didnt go through with the registration. I had a little hunch to further research on other sites for a comparison before committing to ABC. This was two or three months ago, to my surprise im being debited. Went to the bank to do a reversal but later that day they re-debited. Please help, how do i get out of this?

We were trying to delete abc mouse for hours and it kept telling us to go to the app store or itunes when we ended up having to go to paypal to cancel if you were also like us and trying to get rid of abc mouse for a long time after they charged us even though we didn't use it i saw so many people get trapped in this cult like app and since i found out how to escape USE YOUR PAYPAL GUYS DONT GO TO APPLE anyways i would never recommend this trash to anyone else wasted 6 hours of my day

Do not use this! They will charge your card over and over and there is no free trial and they will not give you a refund! Stay away!

Don't believe the actors in the adverts.
This company will take your money and run.
I've been trying to cancel my subscription now for 3 months and still not able to shake them off.

Never heard of this company and I have no small children. 3 months in a row they hit my account for 9.95. The bank keeps refunding my money canceling my card and sending me a new card but they can't seem to stop them from hitting me again. One more time and I am going to have to close my bank account that I have had for 20 years. I can't keep having to cancel my card every month because of this.

You've been charging me for months I haven't even used your guys services. I can not cancel my subscription I've tried numerous of times I even sent you've guys an email. No one has gotten back to me