• Accessory Geeks

Accessory Geeks

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Overview

Accessory Geeks has a rating of 3.71 stars from 45 reviews, indicating that most customers are generally satisfied with their purchases. Accessory Geeks ranks 102nd among Mobile Accessories sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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What reviewers want you to know

Positive highlights

  • I reserved giving a 5th star since I haven't had to use their customer service.

Critical highlights

No critical highlights yet

How would you rate Accessory Geeks?
Top Positive Review

“Would recommend”

brad c.
8/22/20

Happy with their service. Used it for different orders already. They have large variety of product and amazing service!

Top Critical Review

“Customer service”

Flora M.
5/23/20

I ordered a case for husband cellphone on April 24th. After waiting several days email to get tracking info to know when to receive my purchase. It took them 2 days to respond stating checking status. After several days passed email again for status due to my item was due to be receiving 5-7 business days. After another day of waiting for response, stated sorry item not in stock refund will be refunded 3-5 business days. Two weeks later now a month later after order no refund made. Several emails no response, and many voicemails on phone# provided on bankstatement of charge no response. Phone call is either busy or automated voice stating due to high call volume please leave message for call back. Worse customer service ever in my life. Business is a scam.

Reviews (45)

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Reviews that mention popular keywords

customer service (10)
Thumbnail of user bradc237
2 reviews
8 helpful votes
August 22nd, 2020

Happy with their service. Used it for different orders already. They have large variety of product and amazing service!

Thumbnail of user floram29
1 review
13 helpful votes
May 23rd, 2020

I ordered a case for husband cellphone on April 24th. After waiting several days email to get tracking info to know when to receive my purchase. It took them 2 days to respond stating checking status. After several days passed email again for status due to my item was due to be receiving 5-7 business days. After another day of waiting for response, stated sorry item not in stock refund will be refunded 3-5 business days. Two weeks later now a month later after order no refund made. Several emails no response, and many voicemails on phone# provided on bankstatement of charge no response. Phone call is either busy or automated voice stating due to high call volume please leave message for call back. Worse customer service ever in my life. Business is a scam.

Thumbnail of user bradc228
2 reviews
1 helpful vote
July 23rd, 2020

Great shopping experience, products on this website are very good in quality and price. Very good, I like it! :)

Thumbnail of user leisle
16 reviews
4 helpful votes
September 7th, 2020

I ordered a case for my Honor mobile and I received it on time. Quality products and I got what I ordered.

Thumbnail of user atomicj
4 reviews
4 helpful votes
August 17th, 2020

Wonderful service, had great time shopping here. Very careful shipping as i chose delicate items. Not disappointed

Thumbnail of user olgab99
1 review
0 helpful votes
June 13th, 2020

Products on this website are very good in quality and price. Very good, I like it! Would recommend :)

Thumbnail of user kimn225
1 review
8 helpful votes
June 3rd, 2020

They don't answer email, answer phone, or ship product. Worst customer service. I'm going to try to get Amazon to pull them as a seller. And contact better business bureau. This is really An awful company.

Thumbnail of user caitlinm133
2 reviews
0 helpful votes
June 4th, 2021

Quick delivery, great price, nice quality product! I highly recommend Accessory Geeks service to everyone!

Thumbnail of user yogeshp10
10 reviews
22 helpful votes
May 4th, 2018

Really its good service network, i wad submitted request and i got the product within 4 to 5 days from raised the request, i thanks to all the staff of Maxbhi technical and non technical staff all service delivery department for their service. And i wish to all staff for his good future.

Thumbnail of user sanjeevk17
15 reviews
8 helpful votes
July 22nd, 2018

It is the good sarvesh and fast delivery so good nice product and good quality and low price and my experience with the company is very good

Thumbnail of user eves4
1 review
5 helpful votes
May 20th, 2015

I bought an iPhone case that I wasn't satisfied with. I was very honest about why specifically and they emailed me a return package slip to ship it back and processed my refund. Customer satisfaction is key. So thank you.

Thumbnail of user mariag192
1 review
9 helpful votes
July 28th, 2017

Yes, It might have been my mistake in the address I put to receive the order in the first place, but when I noticed it was wrong I contacted customer service. Quick response and they said they had just processed it since they received it back but I didn't receive it again after giving them the right address. It's been 27 days after they re-shipped it and I don't know how to get my money back instead.

Thumbnail of user antonettej
1 review
7 helpful votes
December 5th, 2014

Items offered have reasonable price, I recently bought a travel charger. It works perfectly and you can tell that it's not like the cheap ones that will only work for a week or a month. I would definitely purchase this again if I need a new one in the future, same goes with other accessories I need for my devices. I love my online purchase experience on this site. Thumbs up!

Thumbnail of user williaml58
1 review
8 helpful votes
December 1st, 2014

I rarely write reviews but I think this one's worth it. I have a great experience buying from this website. They offer a lot of items on their site w/c caught my attention to shop multiple items for my phone. From cases to chargers and other accessories they have it! I also got my item on the said date and in perfect condition. Keep up the Great service and Great items coming! Thanks!

Thumbnail of user perryj8
1 review
18 helpful votes
November 30th, 2014

If you are looking for a cool accessories in town. Well, Accessory geeks have offered a lot more coolest accessories. Just like what I found a monopod stick because I always love to take my selfie every time. This is very useful and I love the fact that it is very handy to use. As usual, they have excellent service and excellent product. Fantastic prices and speedy delivery!

Thumbnail of user hilla132
1 review
13 helpful votes
December 15th, 2014

Easy transacting on their website. I'm impressed with the good communication I got from the seller. Prompt delivery and my order arrived in perfect condition. Would do business with this seller again.

Thumbnail of user robertc127
1 review
10 helpful votes
November 25th, 2014

There are a bunch of great products in Accessory geeks. I bought legit batteries and I am happy on the battery life and it is such a great product really worth it. Exactly as the description says and works fine. Price is cheap compared to other who offer this battery. Overall a great buy for me as it comes with free shipping. Service is excellent too!

Thumbnail of user rossb146
1 review
15 helpful votes
February 24th, 2020

I have purchased protective cases for my iphone 6s from them in the past. Twice they sent the incorrect case and I had to contact them in order to receive the correct item. Again I ordered a case and received an incorrect case. I have emailed twice and just receive a standard acknowledgement of my "order". I have repeatedly attempted to call during their posted business hours and am met with a busy signal each time. Very poor customer service and unable to get an order right the first time. I will not place an order with them again.

Thumbnail of user bilgehana
1 review
0 helpful votes
January 7th, 2023
Verified purchase

EDIT: They didn't reply emails and also they blocked my email address. I'm not able to send an email them. If you want to buy something from them, throw thant money from window at least one homeless can get it and it's better than these kind of "people"

NEVER TRUST THEM AND DON'T BUY ANYTHING ON THEIR WEBSITE. THEY DON'T SEND THE PRODUCT AND DON't GIVE THE MONEY BACK. ALSO I SENT MORE THAN 50 EMAILS AND SEND MESSAGES ON INSTAGRAM, THEY DIDN'T EVEN ANSWER IT. TOTALLY FRAUD!

Tip for consumers:
DO NOT WASTE YOUR MONEY!! BURN THAT NOTES INSTEAD OF TO GIVE THIS FRAUDS. AT LEAST YOU CAN GET HEAT

Products used:
Hat

Thumbnail of user alexandraw3
1 review
12 helpful votes
November 26th, 2014

This company offered totally value for money, very inexpensive. Of course the quality of their product is on the highest level. I bought my customized case here and I really love to use it whenever I go somewhere else. The fit really looks perfect on my phone. They also offered very fast delivery.

Thumbnail of user olib1
2 reviews
0 helpful votes
June 26th, 2020

Lovely items! I'm really satisfied with my purchase, thanks
Had no problems with anything I have ordered.

Thumbnail of user josephm82
1 review
7 helpful votes
December 14th, 2014

Great job as they have a professional customer service. I ordered a case and it is currently out of stock they did not hesitate to give me such information and I waited for the case and it is always worth the wait. I really love it. I am sure that I will buy some other stuff as they offer free shipping that I always look and search for an online shop.

Thumbnail of user michaelj82
1 review
0 helpful votes
December 4th, 2014

Nice dealing with the Geeks! The transaction went well and great! They have very accommodating customer service. Please continue to give quality product and service. Thanks a lot AG! :)

Thumbnail of user walea1
2 reviews
19 helpful votes
September 18th, 2020

Terrible customer service. I ordered 3 phone cases on Sept 2nd, 2020 and after a week I decided to call and check on the status. No response so I left a message then sent an email to inquire of my package. No response to the email either. As of today, it's been 2 weeks and 2 days and after 4 calls/ voicemails & several emails, there's still no response. Terrible customer service, I can't see how they treat customers like this and still stay in business. To me, no response means - I don't care about you, we don't even care if you purchase our product, why don't go somewhere else and purchase from them. This is what no response means. As a member of the military, I learned respect is earned through hard work and service. This means Accessory Geeks doesn't respect its customers. Shame on them! Will reach out to my bank to get my money back. If they don't have something then they shouldn't promise people something they can't deliver.

Thumbnail of user gregorys34
1 review
10 helpful votes
December 17th, 2014

Customer service was impressive. They are very clear on giving me directions on returning my item that is damaged during transit. This was my 1st purchase online yet they assist me and help me so much to make sure that I will get the item I really want. Thanks a lot. Will recommend this to my friends and relatives.

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About the business

Buy Cell Phone Accessories, iPhone Accessories, iPad Accessories@ AccessoryGeeks! We offer a wide selection of products at low prices with everyday free shipping!

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3.7
45 reviews
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