• Aha

Overview

Aha has a rating of 3.4 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. Aha ranks 198th among Marketplace sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
4
See all photos
How would you rate Aha?
Top Positive Review

“Fun Learning With Ms. Sophia”

Percilla R.
6/3/23

Really convenient to sign up for program by deciding location, day, and time. Best Instructor Thus Far and Had a ton of fun and listening to actual experiences being shared throughout the course really helped to understand the pressure and anxiety of performing this life saving skill. Thank you so much for this experience I will for sure be signing up again for renewal time.

Top Critical Review

“Buyer Be aware - they do not give refund - Hear my story”

Karthik N.
11/25/22

Timeline: November 13th 7.00 PM USA Eastern time (Sunday) - visited aha video site. Initially the screen did not move to the next pages unless you give a Credit Card or a debt Card. Number. I entered my debit Card details but before I could get the confirmation screen, I got an error - cannot access page. I initially thought something was wrong with my card, and I tried again with a different debit Card and it did the same. I never got the confirmation page that you agree to the services. So i became suspicious and immediately tried to use their chat service on their website leaving an offline message "Please do not charge my card as the page did not load" Image.png THe chat service could not be reached. November 13th 7.12 pm (within 9 minutes) ( got an invoice saying that my card has been charged $59.99 for the subscription November 13th 7.17 pm: I sent an email back to AHA support saying that this is not correct and I should not be charged. The reply came back with a Case number the next morning November 14th 8.00 am - USA time - Case number - 00350316. November 14th 10 00 am USA time - I tried to call the above AHA number - A lady picked up the phone and she said someone will contact you in the next 12 -24 hours. November 15th: No one called me and I tried to contact the AHA number again and they said the amount was charged correctly and you had agreed to the conditions. I was really irritated because I never agreed to the transaction as the page did not load. I asked for a full refund as I never used even a single stream or video and demanded a full refund November 15: I got an email saying the case has been escalated and please allow 10-12 days for processing. It has been nearly 12 days and I keep getting emails from different people in AHA that the case has escalated and they keep asking me "DO not stream Videos from AHA site". THey have sent this a multiple times. November 24: No sign of any refund so far and they keep sending dummy emails saying that my case is escalated. We know from experience that these fraud services would use this term "Do not stream videos" as a reason to deny the refund saying "you had used the video service and therefore we cannot give you refund" We had seen this with several companies. I have a complete history of my private IP that i used with my computer. I have not visited the company website and never used any of its services to this day We have filed several complaints to get our money back. We have not used even 0.00001% of their service and still they keep delaying the refund. NO one should even visit this site

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user percillar2
1 review
0 helpful votes
June 3rd, 2023

Really convenient to sign up for program by deciding location, day, and time. Best Instructor Thus Far and Had a ton of fun and listening to actual experiences being shared throughout the course really helped to understand the pressure and anxiety of performing this life saving skill. Thank you so much for this experience I will for sure be signing up again for renewal time.

Products used:
CPR BLS

Service
Value
Shipping
Returns
Quality
Thumbnail of user donnyw40
4 reviews
0 helpful votes
December 3rd, 2023

Unfortunately, I fell for their pictures and bought two pair of joggers, absolute garbage. They will not respond if you try to return. I would Avoid.

Tip for consumers:
I had no luck getting response to try to return

Products used:
Two pair of joggers

Thumbnail of user bellal22
1 review
2 helpful votes
February 24th, 2018

Being a busy person, I don't have time to shop at a bunch of different stores. On AHAlife.com, I can find the best beauty products, health/wellness products, unique accessories, unique home decor, and even some amazing gifts for my husband. AHAlife is my one stop shop for everything.

Thumbnail of user seanl46
1 review
0 helpful votes
January 6th, 2017

Fast Shipping, accessible US based customer service, extremely friendly and helpful team.

Ordered multiple items from multiple brands (site is a marketplace).

Communication was clear that all packages were coming directly from the designers and would arrive at different times.

One product was back-ordered and the AHAlife customer service team did a great job in helping me select a replacement which is better than the original choice I had and they gave me a discount due to the inconvenience - there was never an inconvenience!

A+ Will definitely shop again!

Thumbnail of user karthikn9
1 review
1 helpful vote
November 25th, 2022

Timeline:

November 13th 7.00 PM USA Eastern time (Sunday) - visited aha video site. Initially the screen did not move to the next pages unless you give a Credit Card or a debt Card. Number. I entered my debit Card details but before I could get the confirmation screen, I got an error - cannot access page. I initially thought something was wrong with my card, and I tried again with a different debit Card and it did the same. I never got the confirmation page that you agree to the services.

So i became suspicious and immediately tried to use their chat service on their website leaving an offline message "Please do not charge my card as the page did not load"
Image.png

THe chat service could not be reached.

November 13th 7.12 pm (within 9 minutes) ( got an invoice saying that my card has been charged $59.99 for the subscription

November 13th 7.17 pm: I sent an email back to AHA support saying that this is not correct and I should not be charged. The reply came back with a Case number the next morning

November 14th 8.00 am - USA time - Case number - *******.
November 14th 10 00 am USA time - I tried to call the above AHA number - A lady picked up the phone and she said someone will contact you in the next 12 -24 hours.

November 15th: No one called me and I tried to contact the AHA number again and they said the amount was charged correctly and you had agreed to the conditions. I was really irritated because I never agreed to the transaction as the page did not load. I asked for a full refund as I never used even a single stream or video and demanded a full refund

November 15: I got an email saying the case has been escalated and please allow 10-12 days for processing. It has been nearly 12 days and I keep getting emails from different people in AHA that the case has escalated and they keep asking me "DO not stream Videos from AHA site". THey have sent this a multiple times.

November 24: No sign of any refund so far and they keep sending dummy emails saying that my case is escalated.

We know from experience that these fraud services would use this term "Do not stream videos" as a reason to deny the refund saying "you had used the video service and therefore we cannot give you refund" We had seen this with several companies. I have a complete history of my private IP that i used with my computer. I have not visited the company website and never used any of its services to this day

We have filed several complaints to get our money back. We have not used even 0.*******% of their service and still they keep delaying the refund. NO one should even visit this site

Tip for consumers:
Please be careful. they charge your card immediately and very difficult to get your refund back. they delay it giving useless reasons

Products used:
just visited their Streaming site.. Not even used their products but i got charged

Service
Value
Shipping
Returns
Quality

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From the business

Shop AHA for unique lifestyle products and gifts, from home decor and organic beauty to undiscovered wellness items. Our products are curated to help you express your personal style and individuality.

Company Representative

Thumbnail of user neilk31
Neil K.
Typically does not respond to reviews

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