Al Haq Travel has a rating of 4.08 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Al Haq Travel most frequently mention umrah package, and customer service. Al Haq Travel ranks 25th among Hotels sites.
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I was amazed by the level of customer service these guys provide. Thanks to sister Amna for her time and effort booking us a good package for Umrah. I would definitely recommend Al-haq.
Keep lying and avoiding when they are at fault. Taken money and add fees when they never mentioned anything. Can not even listen to a customer. Ripped another close family off too by charging twice the price
I was amazed by the level of customer service these guys provide. Thanks to sister Amna for her time and effort booking us a good package for Umrah. I would definitely recommend Al-haq.
I was amazed at the level of customer support and appreciation these guys give. Totally supportive and very understanding to the customers needs. Making constant changes to packages to suit all our needs. By far the best price and customer service and piece of mind. Highly recommend Al Haq Travel!
Products used:
Umraa package
Very helpful and keep you updated all the time.Sis Misbah gives us all details we need. Thank you really recommend.
Assalamoalaikum. Just want to say that Hassan is just awesome he went out of his way to give us what we wanted when we booked its christmas then we went again few months after in ramadhan. He really went out of his way kept in touch throughout subhanAllah such a kind brother and he's made us returning customers even my cousins are hooked to him masha Allah Thankyou Hassan May Allah bless you abanduntly Ameen
Keep lying and avoiding when they are at fault. Taken money and add fees when they never mentioned anything. Can not even listen to a customer. Ripped another close family off too by charging twice the price
Tip for consumers:
Just be careful
Products used:
Still waiting for a response
Al Haq travels help me find a package for umrah for December very polite and helpful company I would 100% recommend everyone
This company is a complete fraud. Please please do not book your trip through them as you will never have umra or your money returned. They are incompetent, corrupt and bunch of compulsive liars. I dealt with all of them over last one year including Saad, Umair, Mustafa and last but not the least Ahmad who is elusive and never available to talk. I have finally made a complaint to ABTA about them. Let's hope this agent is fined and banned from operating any further so that they stop cheating customers.
Thank you very much, sister Amna for helping to arrange recently graduated youngsters for a family Umrah 5* hotel with your company. I am looking forward to finalise our family Umrah package booking inshallah
Tip for consumers:
A reliable sources and trustworthy services for only trusted customers.
Products used:
Booking a spiritual package family holiday in Makkah, Saudi Arabia
I spoke to one of the agent Misbah from Al Haq travels Hajj and Umrah.
Although i didnt booked but the way she treated me it was inspirational.
I will definately book in future when will get off from my work.
Highly recommend misbah from Al haq travels.
We booked a family trip to umrah 2 days before the travel ban (due to the pandemic trip was cancelled).
It's been almost 2 years chasing our money. All the agents that work here are in on the scam. They are unprofessional and trained compulsive liars.
If you have been waiting for your money, contact your local police station. Take all the documents and log a theft complaint. Contact ATOL and ABTA. Complain, write emails & call them - don't give up. Call their offices every day ask for your stolen money back, remind the staff they will have to pay in the hereafter. Shameless individuals taking advantage of honest people.
Tip for consumers:
Please avoid this company - all staff are related, directors reside in Pakistan. Staff here are unprofessional and trained liars. They will rip you off.
Products used:
Umrah package for 5 people:
They will steal your money unless you chase them endlessly.
Went for Umrah with Alhaq Travel had a outstanding experience. I wish I could travel with them before so I never faced any issue which I had in past. I am So happy to spoke to Miss Nimra she was so helpful all the way until we came back from Umrah. May Allah Bless her. She is so professional in her roll. I am recommending every single human being if you want travel for Umrah go with Alhaq Travel and speak to Miss Nimra. Best of luck
My name is Zaheer ahmed I spoke to misbha to help me to find umrah package i am surprise he help me alot he such a good person and very very helpful i am so glad to spoke with him
Best decision was to book with brother Khoram Ali who made our umrah a very easy and amazing trip. After travelling with another agency for many years my family decided to change and try another agency, we came across AlHaq & Khoram Ali, we would like to rate them a solid 10/10, a very easy process. All you need to do is tell Khoram Ali your requests and he does the rest for you, just simply sit back and he will do all the work and take care of you! Highly recommend booking with him, thank you to AlHaq & Khoram Ali, if Allāh wills I will be travelling with him again.
Ali thanks for your wonderful service
You are such a amazing person bless yo
You make possible to go world best places
Paired deposit Of £1000 in start ofFebruary to Asad in the sales team, early March out break of Covid 19 contacted Asad who reassured me Hajj will still go ahead and to pay my remaining £4,500! Which of course I did not proceed to pay. Have try contacting Al Haw spoke with Hafiz Sahab who promised me a call back within 2 days after speaking to him on 24th June 2020, alhaq will not answer the calls or emails... you have been warned look elsewhere!
Khurram Ali is very best at Customer service and carefully understands customers' requirements. I am more than happy for the services received. Good work!
Thanks to Brother Ali for his amazing time and efforts. Alhamdullillah he has managed to secure us a very nice and comfortable Umrah with a fairly good price. Much recommended. Jazak allah khairan
Al haq is a fraud and a big big liar. Please do not go to this company. I booked a booking for umrah and I payed £650. My flight got cancelled and I still did not get my money. I always kept calling them every single day. Literally everyday and Ahmed, Omar, Mustafa, saad and even Hassan kept saying that they will "call me back or email me". Stop lying. Literally we are going to umrah for a good deed and you are stopping us. What will happen in the hereafter? Allah will ask 'why did you do this to SO MANY PEOPLE' you will then say what? Where will our money be then? And ever "good" (more like fake) comment is actually fake. It is them saying it, you can clearly see on the dates. This is such a rubbish company. Never ever ever buy from this site. Astagfitullah
Very good trip. A lot of thanks to our negotiator Hamza who gave us excellent pricing and contented flight. Thanks for the great service Alhaq Travel.
I would highly recommend booking with brother Khoram Ali. The process of booking is simple with him, I told him what I want for me and my family, instead of giving me what I want he gave me even better with a free upgrade! Not many travel agencies can compete on this level. I will definitely be a regular customer with Khoram Ali & AlHaq travel!
Assalamualeikum
All praise be Allah, Alhamdulillah I'm very very grateful to Mustafa, who showed a high degree of competence and professionalism in setting up the trip to the holy land for me and my family. I have completed my booking at an affordable and reasonable price. It is with no hesitation that I'd recommend booking with this company.
I wish I could give them 0 start, I booked al hajj place last year, but with covid situation we didn`t go so they sent me a refund after 4months but no for the entire amount I paid, their excuse was they kept £500 ad credit if I want to go this year 2021, but even saying I am not going they never send me any money. This year we are not going again and I ring them 3 times a week and every time they will review my case with senior manager and decide what to do, after % weeks of trying to have my money back I am still waiting for my money. Shame on you. I will never forgive you because I really need that money especially now because I am not working. Anass Ramadane
Products used:
No going to al Hajj because of covid situation.
The team work truly hard and arrange for the best service promising. We would highly recommend Alhaq Travel.
Mustafa was very polite and well informed for my Umrah Package. Easy and pleasant service I hope everything goes to plan
Khurram Ali is a very good travel agent because he explained to me many of times when i booked Umrah booking.he is very good cool, calm and understanding person. I employ new and existing customers to call for him. And today he is going to home late because he sending me visas, travel ticket. Thumps Up. Also Hafiz Saad he has also helped me aswell bealf of him last wednesday. May Allah bless both with barkat.
Get cheap Hajj and Umrah offers by AlHaq Travel to perform Hajj in 2018. We provide luxury facilities at cheapest rates. AlHaq cheapest Hajj and Umrah packages include 5 star hotels and convenient flights at lowest rates.