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  • AllStateRewards

AllStateRewards

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Overview

AllStateRewards has a rating of 1.13 stars from 69 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about AllStateRewards most frequently mention gift cards, and daily deal problems. AllStateRewards ranks 81st among Car Insurance sites.

  • Service
    19
  • Value
    21
  • Quality
    19
Positive reviews (last 12 months): 0%
Positive
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Negative
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • If Allstate cannot fund a real rewards program, they should have the basic corporate decency to simply not have one.
How would you rate AllStateRewards?
Top Positive Review

“No complaints”

Fred M.
4/5/20

I have no complaints. The points add up quickly for doing something I do anyway--driving, and trying to drive safely. I won a $10 gift card the first time I tried an auction.

Top Critical Review

“Waste of time”

Christopher S.
2/14/20

I have been looking at different insurance so thought I'd try and redeem my points. Haven't been able to log into the rewards site for a month. I get the "There may have been an issue with your log in attempt message". I've tried on multiple devices and the site doesn't work. Customer support say's they are working on the problem and it should be fixed shortly. How can a billion dollar company have this type of tech issue for over a month? What a load of crap.

Reviews (69)

Rating

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Reviews that mention popular keywords

rewards program (7)
Thumbnail of user jeffreya268
2 reviews
20 helpful votes
July 7th, 2023

This "rewards" program is pretty worthless, but the only silver lining, was you were able to purchase giftcards at a meager 10% off, but was still a savings, if you purchase a few hundred dollars worth like me (carnival giftcards). Well that seemed to have disappeared now so basically their rewards program is now complete trash. Tje merchandise they sell is overpriced trash you can buy on amazon cheaper without using "points".

Thumbnail of user capecoral67
1 review
10 helpful votes
August 15th, 2023
Verified purchase

Allstate is a great company insurance-wise, but their Rewards program is thankfully retiring in October 2023. Basically useless points to convince you to purchase items that you can find cheaper outside of their experience without using Points.
Reducing premiums, even shaving of a few dollars, would have been a real "reward." It's a shame to see enterprise level companies waste millions of dollars on these ridiculous campaigns. You have to wonder how much money Allstate threw away, paying marketing "innovation" consultants to sit in meetings for this turkey of an incentive program.

Thumbnail of user wp80
1 review
12 helpful votes
January 25th, 2023
Verified purchase

This is by far the cheapest, ridiculous con of a so called rewards program. The points are pretty much worthless. The Small discount you get for your points are a joke. Not worth the time or energy to even follow them.
Only reason I stay with Allstate is that I did get a better rate and the cash back rewards from drivewise were an actual surprise amount.

Products used:
Car and home policy

Service
Value
Quality
Thumbnail of user katherinel708
1 review
11 helpful votes
September 6th, 2023

Every time I log in to my Allstate account, a reminder pops up about their Allstate Rewards being discontinued as of 10/31/2023. Imagine my surprise when I saw that I had amassed over 142,000 points. When I started looking at 'ways to use your points', I knew why. This rewards program is a joke and an insult. Whatever marketing genius came up with this one should be fired.

Thumbnail of user orlandoy5
1 review
12 helpful votes
March 8th, 2023

The Daily Deal is basically impossible to get. I'm on a fiber connection using ethernet and the site's responsiveness is bad, really bad when the countdown is down to zero. I was able to click the button once, and I got an error a minute later. I also have tried multiple browsers but have had no luck. I already complained a couple of times but I get some standard responses. In summary, the site can't handle high traffic so the chance is very minimum. I attached a screenshot, notice the error message and that the item is supposedly still available, but it wasn't.

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Value
Quality
Thumbnail of user kellief16
1 review
8 helpful votes
April 18th, 2020

This has happened twice in the past week - I go to bid on a points only auction, the auction time remaining is clicking down. Today, I bid on a gift card, clock showing 53 minutes left before close, and when I placed the bid I received the message "this auction is closed, bidding rejected" or something of that wording. I tried several times, different auctions, different days. The only thing I can figure is the closing is in another time zone? I don't get it. Happen to anyone else?

Thumbnail of user waynel493
1 review
15 helpful votes
March 20th, 2023

I would love to see proof (screenshot...) of anyone receiving the daily deal gift cards. There is no way one second of hitting the enter key that all items are in cart. Total BS.

Value
Quality
Thumbnail of user daniellec308
2 reviews
8 helpful votes
August 28th, 2023

The fact that I'm paying substantially high rates (for a single driver, clean record, etc, I'm paying over $200 a month….) you'd think the rewards would be more sufficient. I'm so glad this program is ending. It's an absolute waste of time. I'm spent countless "points" entering a particular sweepstakes (which I'm sure no one is gonna actually win)… I've already been hunting for cheaper insurance and if I don't win this sweepstakes, I'm for sure leaving. I'd rather save an extra $40/mo than waste my time with Allstate much longer. Counting down the days before I find out I didn't win.

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Value
Quality
Thumbnail of user yvettel145
2 reviews
4 helpful votes
August 2nd, 2023

I belong to a lot of rewards programs and as you can expect, you use your points for whatever they offer, ie…3000 pts equals 30.00 dollars. Allstate offers 10% off on merchandise, travel, gift cards and the like. That could easily be offered as a monthly coupon to participants. There is no point in collecting points and calling this a "Rewards Program".

Tip for consumers:
Nope

Products used:
None

Service
Value
Quality
Thumbnail of user mariad1532
1 review
22 helpful votes
January 12th, 2022

This whole "rewards" program is a huge waste of time. The egiftcards that are a part of the daily deals are gone within seconds of being available. I'm thinking at this point, they're using bots. So I have all these points and they're basically unusable and have just been adding up for the past 3 years. But hey! I can definitely get 20% off a pizza order!

Thumbnail of user jessicap2064
1 review
7 helpful votes
July 19th, 2023

They send us emails almost daily for their Rewards program, where it prods you to go to the site to play stupid games to win points & shop a bunch of overpriced junk with discounts using those points. They also push you to use your points for "daily deals", which some days are the only thing actually worth anything on their site anymore since they took away the ability to use your points for coupons on local deals. There will sometimes be $5 gift cards to popular places that only require you to use 500 points, but you have to add it to your cart exactly at the second those start, or they'll be gone. I've done this over a dozen times the last 2 months, setting an alarm & waiting for the exact second on their countdown until it begins to add it to cart, but their site always glitches, mostly it goes blank with a little notice that says it's unable to process anything "at this time" & by the time the page comes back, the deal is already used up. One time it showed the add to cart button as available for a few minutes but it wouldn't respond at all. (See screenshot) Completely a waste of time. I have almost 400k points for absolutely nothing now. Accruing points is totally useless unless you want to lock into some magazine subscription using just points the first year, that they will eventually charge you an arm & a leg for after you forget to cancel it, or for minimal discounts off of the junk they sell, most of which you could get cheaper off Amazon in the first place. Not even going to try anymore. No reason to since they pulled the Local Deals coupons & their site can't function during the only other thing that was worthwhile. Why even have a rewards program if it doesn't work for those trying to use it? They need to allow us to cash all those points in for discounts on the ridiculous amounts we pay them for insurance or just stop the stupid rewards program altogether.

Products used:
Insurance rewards program

Thumbnail of user barbarak39
2 reviews
5 helpful votes
August 9th, 2023

Absolutely horrible, I'm sure there will be backlash. Unless you're a trucker, it was hard to be competitive. Now they are ending the program and pretty much other than the daily deal that runs out because there is ONLY 1, meh...they want u to think the discounts on the other items are really discounts-NOT! This is just stupid marketing!

Thumbnail of user christophers974
1 review
33 helpful votes
February 14th, 2020

I have been looking at different insurance so thought I'd try and redeem my points. Haven't been able to log into the rewards site for a month. I get the "There may have been an issue with your log in attempt message". I've tried on multiple devices and the site doesn't work. Customer support say's they are working on the problem and it should be fixed shortly. How can a billion dollar company have this type of tech issue for over a month? What a load of crap.

Thumbnail of user kirkb223
1 review
1 helpful vote
August 1st, 2023

Ill admit, i got my "money's worth" i guess. I won 2 auctions for giftcards that were each just below 100k points. One was target, and im not sure the other. Also got several free magazine subscriptions over the years. 1 star, because now they are closing the program, leaving those with big points balances nothing to use them on. That said, you still have 3 months, and you can still get 1 year mag subscriptions for 1000 points each (or 6mo of people mag, which my wife liked), or just shove all your remaining points on sweepstakes that you wont win.

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Value
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Thumbnail of user terap15
1 review
12 helpful votes
January 28th, 2022

Horrible! Terrible customer service with Allstate and Allstate rewards. Redeemed a substantial amount of points, as well as a lot of money on gift cards I never received over 30 days later. Have called customer service multiple times only to be told someone will get back to me, but still waiting for that. Was told my gift cards still have not been sent, and have been unable to get a refund because again, nobody ever gets back to me. Finally filed a dispute with my credit card company. Don't waste your time, energy or money! It's a scam!

Tip for consumers:
Avoid Allstate rewards

Products used:
Rewards points and money for gift cards I never received

Service
Value
Quality
Thumbnail of user terryo103
1 review
19 helpful votes
April 23rd, 2020

I went on the site to order some discounted gift cards. I can't even log in without getting an error message. I called the number it said to call and after several transfers nothing was fixed after 1 hour 40 seconds of being on the phone with support. Was told they would escalate the ticket and it could take 5 business days for someone to get back to me. Not acceptable! How about take my order over the phone and fix it in the meantime. Feeling ripped off!

Thumbnail of user ac1074
8 reviews
4 helpful votes
August 4th, 2023

Allstaterewards is A huge waste of time. Don't even bother trying to redeem, because you have to spend more money just to redeem stuff. You can get free magazines, which nobody wants.

Service
Value
Quality
Thumbnail of user jamesc3892
2 reviews
9 helpful votes
September 15th, 2021

Like so much of their computer interfacing systems, their website is broken. I selected the magazines I wanted, went to the cart and selected Checkout, and their dumb site wanted me to log in (I was already logged in, BTW), then went to eternal load mode. Had issues with their Drivewise app as well, it would jump to the front every time I accessed my phone and demand I log in to Drivewise before I could use my phone! Cancelled Drivewise after that; I'm concerned that if their IT department is this clueless perhaps I should start shopping for a new insurance company?

Thumbnail of user gr230
1 review
0 helpful votes
August 29th, 2023

Allstate rewards is basically a marketing tool and there are no rewards. The website is not user friendly and takes too much time and effort to navigate. I think Allstate should discontinue the program and reward automatically for good driving behavior.

Thumbnail of user aruna40
1 review
8 helpful votes
April 26th, 2022

Save 50% more than what they have listed on their website. Allstate is a scam, every product listed as DISCOUNTED using their points is WAY more than what is listed on other retailers websites. Allstate is trying to make money by selling stuffs with markup by disguising that its discounted for you. DONT GET FOOLED!
SOME PRODUCTS EVEN $50 MARKUP AFTER THEIR "DISCOUNT"!

Tip for consumers:
Dont use ALLstate

Service
Value
Quality
Thumbnail of user cindyh1350
1 review
1 helpful vote
September 10th, 2023

This is a very sorry rewards system you should come up with something or anything is better than this again BIGJOKE do better allstate.

Thumbnail of user eulaj16
1 review
7 helpful votes
July 3rd, 2023

A rewards program should be what it state Rewards. I have over 165,000 points. I would think there should be something I could get free. Amazon is cheaper. I finally stopped looking to redeem those points. I believe Allstate is who the rewards are for.

Thumbnail of user norwayn
1 review
8 helpful votes
January 26th, 2023

This is NOT a rewards program. The stuff are discounted, and still not a bargain. What an insult to our intelligence. Either the MOST STUPID people created this or they they that WE are dumb.

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Value
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Thumbnail of user colling35
1 review
7 helpful votes
April 10th, 2022

I don't really consider meager discounts to be considered rewards, and what selection there is, is very minimal.

Tip for consumers:
Don’t

Products used:
Car and rental insurance

Service
Value
Quality
Thumbnail of user un4
1 review
7 helpful votes
March 15th, 2021

Worst rewards program I have ever participated in. For starters, I purchased L'Occitane Almond shower oil, when I received the package, the bottle was open and the product completely saturated the entire box along with my other mail. I also purchased a waterproof Bluetooth speaker but when I received it, it appeared to be used and wouldn't keep charge past 30 mins so it's more like defected/damaged. The Versace perfume I ordered for almost $12 was about the size of a big toe but I guess that was my mistake for not correctly reviewing the quantity in the description but even with that it seems like the program is out to scam its consumers. I thought I would've felt great about my orders but I have nothing but regret and disgust from this program. I wouldn't recommend to my worst enemy because even they don't deserve this amount of disappointment in their life.

Tip for consumers:
Shop elsewhere.

Products used:
Only the perfume. Giving the Bluetooth speaker to my dog as a chew toy.

Service
Value
Quality

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