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Always Fits has a rating of 3.61 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Always Fits most frequently mention customer service. Always Fits ranks 130th among Gifts Other sites.
Proactively asks for customer feedback
18,140 reviews
ALWAYSTHEBEST! The sale was exciting... but it makes me sooo sad you are goin out of business! I loved your little online store. Definitely a niche that filled my heart with joy and nostalgia... scrolling thur with big smiles and makin a purchase here and there for me or friends. I wish you much luck in your next endeavor thanks for the smiles and memories!
I tried changing it to my name as purchaser but it kept my husbands name.im barb and im the one buying this product.
This site is great and the products are as advertised. Great for gifts!
Always wonderful! Wonderful products and great quality
I love the story of how the company started and love it supports women
Because the card references the best snl skit ever
Ordered several Christmas related items 11/28, and they have yet to even ship. I have received no email updates from the company. Needless to say I won't ever be ordering from them ever again.
Very kick $#*! cool items! Site is easy to work with! My cards were awesome!
Site is old skool cool
They were hysterical and original
Very kick $#*! cool items! Site is easy to work with!
Love this website! Has excellent cards and funny gifts. Wanted to buy everything!
Incredibly fun stuff... but shipping is spendy if you don't hit the threshhold.
* Always Fits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Fast shipping. Great customer service. Would highly recommend.
Signed up for email list and didn't get discount at checkout
* Always Fits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered Valentine's Day cards on February 6th. Estimated shipping time 3-5 days, no problem. By Valentine's Day, they still hadn't arrived, so I had to scramble and buy my wife whatever leftover bad cards remained in the scraps at a nearby store at 4pm on Valentines Day. (BTW, I bought my kids' cards from a different vendor (PaperSource) on the same day as AlwaysFits, and the Paper Source cards arrived on Feb.10). Mistakes happen, but the reason for the one-star review is customer service. They won't refund my order. They replied, after two emails, that "sometimes orders arrive a bit later than expected," And if it didn't arrive by several days AFTER valentines day, they would "Look into this further". The order never came, and I never heard further from them. Don't use this company.
EDIT: On Feb.21, after my fourth attempt and a few one-star reviews, they refunded the order - "because it didn't arrive by 2/17" - repeating their "sometimes packages arrive later than expected" policy. Bottom line - 99% of companies would automatically refund a missed holiday order that had been guaranteed to arrive before the holiday.
Tip for consumers:
Do not use Alwaysfits.com. Shop elsewhere.
Love ordering all my fun gifts from Always Fits! They have the cutest stuff!
Fun, creative & original products!
Quick shipping and friendly service. The product selection is great!
I love your website, it's perfect for shopping for that friend or relative that has everything already. An easy site layout and ordering format make shopping fun.
Excellent. Satisfied with the experience and products.
CANT USE MORE THAN ONE DISCOUNT. SUCKS AND SHIPPING IS EXPENSIVE
****they made it right! What fantastic customer service and FAST!
Great products that are unique.
CANT USE MORE THAN ONE DISCOUNT. SUCKS AND SHIPPING IS EXPENSIVE
* Always Fits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Too funny! Bought for a friend and coworker and they loved it!
You will get an endless stream of emails asking how they did. I left a very negaitve review that doesn't show up on their site. Hours later I now have been enrolled in every organization's newsletter. I received dozens of "welcome" emails from national companies I did not sign up for. I believe this to be directly related and retaliatory for my negative review about being emailed constantly.
Most customers prefer receiving transactional e-mails (eg. Order confirmation, tracking information) and most don't seem to mind just skipping over a request to review the product if they're not in the mood. I don't believe we send more transactional e-mails than other online shops, but we respect your personal preferences! You'd have our full support if those messages were just not you cup of tea! As for spam e-mails or sign ups that followed your orders with us, I do promise you that we had nothing to do with that! We are a small business and we definitely don't share our mailing lists with a soul! I'm sorry to hear your inbox was so flooded with messages! We can all relate to that! We wish you well, Ozzy!
Great website with great products! XOXOXOXOXOXOXOXOXOX
Fun products!
Always Fits has the coolest items. I love the movie or TV character references.
Because of the original items offered. I’ve never seen them anywhere else.
I never got to use my WELCOME discount. It wouldn't let me use it on my first order or this one. :(
* Always Fits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I mean, it was ok. I clicked on an as on Facebook to get a novelty item that amused me in the moment (I may or may not have ADHD) and my phone auto filled the form. Functioned as intended.
* Always Fits attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hi Joseph,
Thank you so much for your order! If you have a moment, we'd love to hear any feedback on how we could improve your shopping experience. We always aim for 5 stars whenever possible! Feel free to reach out to us at info@alwaysfits.com at any time. Thanks again!
Love the selection... lots more since the last time I was shopping!
More variety of cards and drop down selections for what type of cards
My order was delivered pretty quickly and was the perfect gift!
Saw the mug online and had to have it for my mom
I had a missing item and they corrected the mistake right away. Good customer service.
Efficient and helpful
Purchased a few gifts cyber Monday that I was overly excited about. The gifts I found matched the recipients personality perfectly and I could not be more pleased! Site was easy to navigate and checkout was straightforward. However, without any notice, my order took two weeks to even leave their facility. It then took another week and a half to finally be delivered on December 24th. Granted, it was the holidays, but why did my very small order take two weeks to even leave their warehouse/facility/whatever. I did send a few emails throughout the process about delayed processing, but never received an email back. On top of that, the items were clearly thrown, then shoved, into a small box. I had to steam one of the items I purchased as it was a gift and looked like a crumpled paper towel after unboxing. Although they have great products, I will not be shopping with them again. Such a shame. Zero customer service.
Tip for consumers:
If you’re on any type of time constraint, even a month out, DO NOT order from this site.
Gain trust and grow your business with customer reviews.
We're a unique shop full of super cute things meant to make you smile, feel good, and create memories with every gift. Our collection is a little all over the place but never random—it's heartfelt and frank, sweet and sweary.
Hey, new friend!
Based just north of Boston, Always Fits has been around since 2010, but I have been curating treasures since the 80s and 90s.
As a kid, my most prized possession was my folder of clippings from my mom’s magazines.
This shop is those clipped and colorful dreams... all growned up for your gift-giving glee!
I’ve shared my favorite things in handwritten notes (folded to perfection, of course!) or in AIM away messages (RIP screen names “Fleur27” and “LoveAlwaysAshley”!), and today it’s a joy to share them in this shop.
Xoxo,
Ashley Judge
And the Always Fits team
Hi Portlyn,
Thank you for your feedback! We totally hear you about the shipping cost. We don’t ship a card to you the same way you would send it to your friend (in an envelope with just a stamp). We know it must get to you safely and in perfect shape to be gifted, so cards and stickers are shipped in a padded envelope instead. Unfortunately the mail carriers consider this a package, and not a letter, so the cost is a bit higher than what you'd expect. We have a special light-weight shipping cost just for these kinds of orders. For 3 cards or 9 stickers, we only charge $3.95 for shipping. We also offer bulk discounts when you buy multiple cards, and we offer free shipping for all orders over $59. Hope this helps! If you have any questions, please don't hesitate to reach out to us at info@alwaysfits.com.