Amish Outlet Store has a rating of 4.17 stars from 123 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Amish Outlet Store most frequently mention customer service, beautiful furniture, and high quality. Amish Outlet Store ranks 28th among Furniture sites.
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Excellent. I would give 5 stars but I would've liked to have seen the furniture in my chosen stains/wood.
After purchasing differents outdoor items from the online store I wanted to inquire about the status of my delivery the lady on the phone careless and impolite with and attitude. It's not the job of the consumer to look after the delivery status when left without information. Customer care ZERO.
I ordered a roll top desk. They sent some stain samples which helped. When desk arrived I am very happy with the stain. Desk was made after I ordered it, they don't have a hundred of them in a warehouse. Was well worth the wait. Top quality wood and craftsmanship, will last for generations. A family heirloom. Called them 4 times, everyone was friendly and answered my questions. Delivery guy called a day ahead and 30 minutes ahead. Was friendly and very careful with the desk, he put it upstairs in my room. He was friendly and positive. Top quality furniture, top quality customer service. Top quality delivery.You won't find better. Very highly recommended, a very satisfied customer. Sincerely, Andy
Products used:
Roll top desk
After purchasing differents outdoor items from the online store I wanted to inquire about the status of my delivery the lady on the phone careless and impolite with and attitude.
It's not the job of the consumer to look after the delivery status when left without information.
Customer care ZERO.
Site easy to navigate and provides pictures and descriptions of all products available
Previous purchase
Overall experience was solid. I ordered a china / curio cabinet for my mom to replace the one she currently has. Although my original salesperson was no longer with the company Ellen did a great job keeping me updated on the progress. Next step will be replacing the dining table and chairs so hopefully things go just as smoothly.
Also the final product once delivered and looked over by my mom, absolutely floored her.
Friendly staff and trying to tie up some loose ends furniture wise.
On my phone, have to click on the furniture name to see a picture of the item. For some reason pictures not loading on browse screen. Everything else is awesome.
Looking for a curio / buffet.
I have ordered six gorgeous pieces from you over the last two years.
I am a repeat customer and I know the quality of this furniture. It is the kind of quality furniture that becomes a family heirloom.
Our new desks, office chair and dresser are such beautiful pieces of furniture! We love our Amish Outlet furniture and loved our delivery person who had a tough job to get some of these huge pieces upstairs. We have now placed another order for some small nesting side tables
We are repeat customers.
Love the website and appreciate that the actual purchase is made with the help of a salesperson after submitting a quote and that when I called I got a helpful human who answered the phone.
I typed in Mission Furniture and found you!
Ordered two pieces in cherry wood. Had color samples on cherry sent to me. Chose coffee as it was a close approximation to another cherry piece I have. The coffee stain sample still allowed the beauty of the cherry to show. Received pieces. Much darker and veins of wood barely visible. Amish Outlet sent me a new coffee color chip to compare. Amish Outlet response's "The stain is darker, but is a good representation of 226 Coffee". If I had wanted a darker stain, tobacco or espresso, for instance, I would have chose that color and probably would have chosen a less expensive wood species
Every detail was addressed. Made the process easy.
Quality work
I've been waiting for a desk I ordered and paid half for since Sept. 3 2021. I was first told it would take six months, then eight moths and now ten to eleven months. Who knows what they'll say then? If I had not had to pay half in advance I would have long ago cancelled my order and just gotten a desk locally.
Be prepared to wait and wait and wait.
Amish Outlet responded with a $150 discount, which makes the worth more palatable.
I ordered master bedroom furniture as well as a game/puzzle table and chairs. Their customer service is impeccable and the furniture is gorgeous. And their prices are awesome.
We haven't been able to find the furniture we're looking for anywhere else.
Tip for consumers:
Highly recommend this company!
Products used:
King bed, 2 nightstands, blanket chest, pub table and 6 chairs
I wanted a good quality children's table and chair set. So I went to the Amish Outlet Store and found what I wanted in a few minutes. The site was easy to navigate and the pictures were great. The description was precise. After placing the order the response was shortly replied with all the final details.
Good quality furniture.
Very easy to go through the catalog and check out what styles are available
The prices are good and the quality of furniture looks great
Mike has been great to work with. Just placed my order. Can't wait to see our new bedroom set!
Called Ryan and spoke to him about bathroom vanity being constructed with same style and materials. He was super helpful and really took his time answering my questions and helping me submit a request for quote. THANK YOU Ryan!
Finished products look terrific and look extremely well made.
Very helpful staff. It's been a pleasure discussing my order.
Last bed on a $32,000 order delivered 5 months late... tables not assembled.
AOS has resolved this issue to our satisfaction.
Please delete it.
Tip for consumers:
caveat emptor
Products used:
4 beds, 3 large tables, several small tables and benches and 18 chairs (about $200 each)
I wanted to write and express our appreciation for the bedroom furniture you delivered to us on 1 Dec 2022. Delivery staff was great, communicated well and took care placing the furniture in our home. Furniture quality is again top-notch (this is the second time we ordered from you) and we value being able to do business with an organization like yours!
I am so pleased with the sofa and wine cabinet from Amish Outlet. I opted for brown maple and the pieces are simply beautiful and exceeded my expectations on quality. I have been refinishing furniture for years, so I expect quality finishes.
I had a hard time picking out the upholstery from the Amish Outlet website. In the end, I ordered my own upholstery and mailed it to the builder. I even requested that they send me any leftover upholstery, which was delivered with the furniture.
It was a nice touch that the delivery man last name was "Yoder," a very Amish name, although he did not show up with a horse and carriage!
I contacted the Amish Outlet Store while looking for a specific bar stool design. They were able to make the exact stools I wanted. They sent stain samples to confirm that the product was exactly right. Everyone I worked with was super kind and helpful. I felt like they were helping a friend get the right product rather than someone looking for a sale. The stools were also delivered into my kitchen much faster than originally estimated, and they are perfect! I highly recommend working with this business.
As a millenial, I'm fairly used to garbage particle board furniture from IKEA and other places. But after so many years replacing crappy cheap furniture, I've decided to start investing in real timeless, solid wood pieces. As I've been replacing all my furniture, a bookcase was a piece I was particularly picky about. I knew I wanted solid wood but I wanted something affordable too. Several weeks searching online and throughout different retail stores just didn't turn up anything quality. Or the quality pieces are highly priced because they're name brand, like Stickley, Ethan Allen, etc. After searching, this beautiful Amish bookcase in the Mission style popped up. I was immediately in love and knew I had to have it! I called them, they were super helpful and friendly. I was initially disappointed to hear of a 7-8 month long wait, but that's normal now because of the impacts the pandemic has had on labor and materials. I decided to wait. They custom build the piece for you and you choose the wood and stain. It was worth the very long wait. And Amish Outlet offers their pieces at 25-30% reduction compared to other Amish crafters who offer the same pieces but at higher cost. Same wait times. I'm so glad I waited and decided to get this timeless, American made piece that will last me to the end of my life!
Our new bed arrived on Tuesday, and we are so happy! It is absolutely beautiful, and we hope you can pass this on to everyone in your company, and especially the person that built it. The detail and hardware is just stunning and the color matches our armoire and dresser perfectly. We also love the changes the builder made in replacing the mirrors (see attached photo). Every one of our friends also commented how beautifully made it is.
Everything from the day we ordered and through delivery was just handled so well. We were a bit concerned when it arrived because of the "L-shaped" access into our bedroom but the guys and us figured it all out and all was well. Just a couple of "of no, it doesn't fit what are we going to do moments" but everything all worked out fine. The three guys who delivered it were so nice and very careful and they arrived almost 2 hours ahead of our scheduled delivery time which was fantastic.
So, THANK YOU... THANK YOU... THANK YOU! We are so happy with Amish Outlet!
Tip for consumers:
Customer service is fantastic to work with in ordering the furniture
Products used:
Custom built platform bed
Great interior furniture and classy design! This store had everything I needed for my bedroom. All collections are placed together, and there is no need to browse the entire store to find something matching.
We just received our cherry kitchen chairs and they are absolutely beautiful. They were delivered in pristine condition. The delivery people were very nice and very careful. Great workmanship and style. The chairs are solidly built and look like they will last many years. Price was very competitive. I would not hesitate to purchase from them again.
Amazing quality. Super happy with purchase, price and product. Everything went smoothly. Even though it is a long wait to get your furniture you won't be disappointed when you wait for quality.
Products used:
Bench and bar stools
We wanted to add a TV stand and side tables to complement a recently delivered and beautifully constructed dining table and chairs. The options for cut of wood and selection of stain was easy to do and if we weren't sure we could have asked for stain samples as we had done previously. We are anticipating the addition of the three pieces ordered to blend in with our antiques as does our dining table and chairs.
We purchased a dining room table and 8 chairs and were very pleased with the design, solid construction, wood cut and color. We are return customers
I liked the option selections for furniture styles to include wood types and finishes. The ability to set designs to one side and submit them for a quote where you can define what you're trying to match and integrate the new pieces with existing ones is less stressful.
We are looking for quality built hardwood furniture and after sorting through many sites we came to the Amish Outlet Store where the options were far more to our liking.
Browse our full selection and save up to 33% off all retail! Amish Outlet Store is proud to offer quality Amish furniture made in the USA by craftsman who use quality solid wood and materials with proven techniques passed down through the generations...
Amine, Thank you for taking the time to submit your review. We do not currnetly have any undelivered outdoor furniture orders. Are you certain your purchase was fro Amish Outlet Store?