Culture Chic

Ordered a seaglass christmas tree, and like everyone else, received instead a wooden gnome decoration. I contacted culture chic and requested the correct item or a full refund. They responded with an offer of a 10% discount! They admitted their advertisement was misleading, but expected me to pay them another $20 to return the unwanted item they had sent. Unbelievable!

I paid almost 50.00 for two Christmas trees and they sent me 2 gnomes. I never even saw the gnomes they sent me nor do I even know what they cost. They only wanted to give me a 10% credit and keep what I got and didn't want! I will never order from here again! They hide where the company is from. Chinese not Australian!

I ordered a sea glass Christmas tree and received a small wooden Santa piece of crap that others have shown in their reviews. I WANT NY MONEY BACK!

Do NOT order from this company. It is a scam. After 2 months I received 2 tiny wooden Santa figures worth maybe $2. I put out $47.15 for 2 trees. I have requested a refund.

This company does deceptive advertisements. I ordered a Coastal Shell Christmas Tree and received a wooden Gnome Christmas decoration. The picture in the advertisement specifically shows a lady holding a shell tree. I am now "fighting" with them to get my money refunded. DO NOT DO BUSINESS WITH THIS COMPANY. I have added photos below. The first one shows my invoice with the picture of the Christmas Tree. The middle picture shows what I received and the final picture shows the tree I saw on the website before I ordered.

Same as other reviews. Ordered glass sea Christmas tree, received junk wooden Christmas scene. They have refused to send a refund or send what I ordered. Absolutely a ripoff.

Bought 3 seaglass Christmas trees. Very disappointed! Got some dorky, wooden Santa! No explanation!

I bought 2 Sea Glass Christmas trees@ 19.95 each plus shipping and handling. They sent me 2 wooden (cheaply made very small) christmas decorations I suppose. It's a Santa next to a tree with snow on it. When I reveiwed my receipt I noticed that I ordered the correct item however the company said that I ordered what was sent. I sent proof of the description of the item that they sent me after placing the order. They then said that I could keep the items and they will refund me 10% of my order! Otherwise they said it would cost me over $20. To return the item back to China! I said that this is totally unacceptable since this was THEIR error not mine. Cancelled via paypal since this company is a total bait and switch operation. DO NOT ORDER ANYTHING FROM THEM! The items are overpriced for what you get if you actually get what you order!