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I am a first-time user of Fashionphile and I must say, I was nervous. A very trustworthy friend of mine introduced me to the company and insisted that I consider purchasing my future luxury items from here. I ordered the most gorgeous, dainty Christian Louboutin Satin Loubgirl 100 Sandals in PINK! The condition stated they were 'excellent' and THEY WERE JUST THAT! I am in love with the shoes, the color and must importantly, the quality + condition.
Signed,
A Forever Customer
I choose Fashionphile because I am a firm believer that not all luxury items have to be new to be enjoyable.
I have a high arch. I was excited to see that this boot has 2 zippers. I thought that feature would increase my chances of getting the boot on my foot. Unfortunately one of the zippers is only decorative. I can't get the boot over my arch. I could probably force my foot into the boot, but I don't want to struggle with my boots.
Footwear Etc. typically has high quality products with a good selection. I live near a Footweat Etc. store. I like that convenience if I need to return a product.
I need a new pair of boots. I’ve had trouble finding a new pair that is stylist and fits. I’ve been wearing an old pair that needs replacing. My search continues.
I love the colors of your safety boots. Could you possibly include the color orange. I am a big fan of that color! I really had a great time shopping on your website. It was very easy to navigate I have always wanted some colorful boots, well now I have them!
Delighted to find this website that offers a great variety of clothing. Very happy with my merchandise and the speed of delivery
I followed suggestion of ordering up, but shoes were still too small. An email to customer service got me a replacement pair for the cost of overseas shipping only. We'll see when they get here...
As a follow up, I received the shoes and have since donated them. The pain after wearing them for one night at my part-time job was so bad, I wasn't sure I'd be able to get to my car. Was almost in tears. Save your $ and buy American products.
Replaced shoes that were too small “at no charge” (had to pay international shipping) and provided advice on sizing.
Foot pain relief
Attractive and promised results
The entire process was smooth and Maria was responsive, helpful and kind. My costume is gorgeous and fits perfectly! Looking forward to ordering again in the future!
I am more than satisfied with the customer service I received from a lovely girl! She is professional, fast, patient and incredibly attentive to the needs and concerns of clients. What should have been a frustrating exchange for the two of them (returns are never fun), they strived to be an absolute BREEZE thanks to excellence in communication, problem solving and charm. I cannot recommend this boutique higher, she is the epitome of customer service that went well!
Genuine merchandise. New with tags as described. Excellent customer service with expeditious response times. So far, I have ordered 3 times. I did have to return one item since it ran very very large. I had no issues with the return. I will be a returning customer.
Although the Shoebacca phone representative, "Moses" was not able to locate a tennis shoe for me,
I located a leather pair of Puma tennis shoes on Puma's website. The size was available and the price was lower than all competitor shoes, including my local, in-person stores. The free and fast shipping was extraordinary! It was also appreciated that the shoes came neatly packed within the shipping box. Have complete confidence using Shoebacca, the Star Wars of athletic shoes!
Shoebacca customer rep., "Moses," gave up on finding a pair of leather tennis shoes for me. If it were not for my researching, I would have selected a competitor's service.
The super fast and free shipping along with the lowest cost on the product were the deciding factors.
Puma is a trusted, durable, and professional brand of tennis shoes.
I bought the Mr Webern shiny dress shoe for my upcoming wedding. Besides the shoes looking great and doing what they're supposed to, customer services was absolutely fantastic. Krystal was so helpful in organising a speedy exchange for a different shoe size. Easy 5 stars from me.
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