• Arthur's Jewelry

Arthur's Jewelry

Overview

Arthur's Jewelry has a rating of 4.93 stars from 353 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Arthur's Jewelry most frequently mention customer service, fast delivery, and good quality. Arthur's Jewelry ranks 4th among Discount Jewelry sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    2
  • Quality
    9

Proactively asks for customer feedback

Positive reviews (last 12 months): 100%
Positive
27
Neutral
0
Negative
0
1
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What reviewers want you to know

Positive highlights

  • No matter where I am, o always get the same amazing prices, great customer service, and crazy fast shipping!

Critical highlights

No critical highlights yet

How would you rate Arthur's Jewelry?
Top Positive Review

“The best place to shop for Hawaiian jewelry”

Lynn G.
1/20/24

I live on the east coast and don't travel, so returning to O'ahu is nearly impossible. I turn to Arthur's when I want to add to my collection. This time, I ordered a lovely ring - maile and and plumeria. Scalloped edging and a 6mm which is about 1/4 inch wide. Easy to wear, I did order 1/2 size up to allow for air to circulate between my finger and the ring. Well priced and very quick delivery. I will order again.

Top Critical Review

“Service is different now”

JESSICA D.
9/4/20

I have purchased so much jewellery from this place & always had great service. However my experience this time was horrible. The tracking on my package hasn't moved in 5 days but they refuse to do anything. They said to WAIT 21 DAYS for my order to arrive. Ridiculous, did even offer a partial discount for the delay - siting slow delivery except for the fact that I'm an eBay seller & know that shipments have NOT been moving slow at all. I'd never order from this joke of an establishment again. No Aloha in their spirit.

Reviews (353)

Rating

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Reviews that mention popular keywords

customer service (22)
Thumbnail of user lynng515
1 review
3 helpful votes
January 20th, 2024
Verified purchase
• Updated review

I live on the east coast and don't travel, so returning to O'ahu is nearly impossible. I turn to Arthur's when I want to add to my collection. This time, I ordered a lovely ring - maile and and plumeria. Scalloped edging and a 6mm which is about 1/4 inch wide. Easy to wear, I did order 1/2 size up to allow for air to circulate between my finger and the ring. Well priced and very quick delivery. I will order again.

A touch of Aloha!
September 9th, 2022
Verified purchase
• Previous review

I first came across Arthur's Jewelry at their Amazon store front. While the selection there is nice, I decided to see of there was an outside website and indeed there is. Fair prices, a lovely selection of Hawaiian jewelry. I've made several purchases and each arrived quickly, well packaged and suitable for gifting. As Hawai'i is too far for me to return soon, I am able to wear my jewelry and have a bit of Aloha with me.

Thumbnail of user nicoleg1638
1 review
0 helpful votes
February 3rd, 2024
Verified purchase

The jewelry I bought from this site was well made and unique. My order was processed and shipped very quickly. Will definitely buy from this site again. Thank you

Service
Value
Shipping
Quality
Thumbnail of user lucyg248
1 review
1 helpful vote
December 2nd, 2023
Verified purchase

I ordered a 4. I received a 4.5. It ended up to fit another finger so I just kept it. I will be ordering from you again, your jewelery is beattiful! But please send the correct size. Thank you!

Thumbnail of user tammyh1204
1 review
0 helpful votes
March 6th, 2024
Verified purchase

I have placed a couple of orders with Arthur's and have been totally happy with what I received. I feel the prices are very fair for the quality & craftsmanship of all the pieces I have ordered. We were just in Hawaii for a short vacation, but what I saw at the Aloha stadium was junky and alot of times tarnished and of bad quality (I know...one can't expect alot at a flea-market setting 🤷‍) ABC Stores have a ton of low quality inexpensive trinkets & jewelry and what I liked in other jewelry stores was rather on the high-end side. If your looking for nice quality pieces at reasonable pricing...I suggest Arthur's...you won't regret it!

Thumbnail of user puac1
1 review
0 helpful votes
February 21st, 2024
Verified purchase

Finally found my ring! 12mm Hawaiian Plumeria Ring. I choose the edge style. Gives it a great pop! Very Comfortable & Beautiful!
I got my ring in less than a week. Fantastic service! Mahalo nui loa

Thumbnail of user annies99
1 review
1 helpful vote
February 5th, 2019
Verified purchase

I paid for 2-day or perhaps next day shipping and didn't get my item until 2 weeks later. The tracker said the item hadn't been shipped. The item was just what I wanted, the only thing is, I wish I hadn't paid for that 2-day shipping because I didn't get it on time. I also keep getting emails to write a review, so that's why I am writing this.

Thumbnail of user barbarar2895
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

This is the second time I've purchased from Arthur's. His jewelry is so beautiful. I highly recommend this business!

Thumbnail of user privatep111
1 review
0 helpful votes
January 3rd, 2024
Verified purchase

Nice small earrings. Small, but nice quality. They will work well for a young girl.

Thumbnail of user kurtisc27
1 review
0 helpful votes
April 8th, 2024
Verified purchase

Bought a Hawaiian ring for my niece and ended up buying one for myself! Quality was more than I expected, and the price was too good to pass on!

Thumbnail of user dianes2933
1 review
0 helpful votes
March 26th, 2024
Verified purchase

Items purchased were exactly as described. Fast shipping with careful packaging. Will order again

Thumbnail of user aliciad372
1 review
0 helpful votes
November 19th, 2023
Verified purchase
• Updated review

Love these Hawaiian bands. My coworker complemented me on mine so I ended up purchasing one for her….hoping it fits. Highly recommend and they make great thumb rings.

Perfect thumb ring!
September 3rd, 2023
Verified purchase
• Previous review

Exactly as described, fast shipping and beautifully made.

Service
Value
Shipping
Quality
Thumbnail of user mariposag2
1 review
0 helpful votes
December 23rd, 2023
Verified purchase

Gave to wife for her birthday and she absolutely loved it

Thumbnail of user ah691
1 review
0 helpful votes
November 4th, 2023
Verified purchase
• Updated review

Wonderful products. Fabulous service. Reasonable price. Quick delivery. Very pleased with my purchase.

Beautiful
May 6th, 2023
Verified purchase
• Previous review

The sterling silver ring arrived earlier than expected. It was very pretty and elegant. I had a flawless experience through the process and price was very reasonable. I am totally pleased with this transaction.

Thumbnail of user lindad2847
1 review
1 helpful vote
January 18th, 2023
Verified purchase

I came across this pendent somewhere else but when I went to place the order it was out of stock. I did some research and found the same pendent at Arthur's Jewely BUT half the price of the other store! The ordering process was fast and easy and my BEAUTIFUL new pendent is even more beautiful in person, and was delivered to my home in less than a week. I am thrilled with the product, service and overall experience of shopping at Authur's Jewelry! HIGHLY RECOMMEND

Thumbnail of user costeneahp
1 review
0 helpful votes
January 8th, 2023
Verified purchase

Quick shipping and item was just as advertised. My son gave me one just like this for Christmas a few years ago but I lost it recently.

Thumbnail of user zoeyg17
1 review
1 helpful vote
March 7th, 2023
Verified purchase

Bought a here and i love it great material too it wants me to have 50 letter minimum so yeah.

Thumbnail of user annew702
2 reviews
4 helpful votes
August 10th, 2023
Verified purchase

I have bought many things from Arthur's...all as described. I love their pieces and the quality. Yesterday, I learned they are giving charity all of their sales money this month so that it will help the victims of The Maui fires. Love their.

Thumbnail of user georgiannh3
1 review
3 helpful votes
October 24th, 2022
Verified purchase

I've been doing business with Arthur Chen's Jewelry for years. They always offer the best, highest quality products at very reasonable prices, they ship quickly and they're highly responsive whenever I have questions or issues. They have my highest recommendation. Well worth the money.

Thumbnail of user ralip
1 review
0 helpful votes
April 4th, 2021
Verified purchase

Years back my mom and dad brought back from a visit to Hawaii these beautiful silver bangles. Eventually they were stolen at work and it was hard for me since my dad had passed. He was born and raised in Hawaii so the jewelry really had a sentimental value. So I wanted to replace them and was so happy to find them! Smooth ordering process, great communication on shipping progress and well packaged. Thank you so much.

Thumbnail of user jeannep163
1 review
0 helpful votes
February 22nd, 2022
Verified purchase

I purchased 2 silver double Hawaiian rings for my daughter. She loved them, they are very durable and great quality. Beautiful rings.

Thumbnail of user markj1764
1 review
1 helpful vote
July 16th, 2022
Verified purchase

Very prompt. Jewelry met with excitement. Having lived in Hawaii years ago, my love for the islands has never waned. Thank you.

Thumbnail of user cheryls994
1 review
1 helpful vote
June 29th, 2021
Verified purchase

I had gone to Hawaii recently and wanted to get this turtle charm, but didn't have time at the end of the trip. Great experience with Arthur's Jewelry with a quick delivery. Will definitely shop their store again.

Products used:
Jewelry

Value
Shipping
Quality
Thumbnail of user jaimien5
1 review
2 helpful votes
July 7th, 2022
Verified purchase

Arthur's offers great service, great communication & beautiful jewelry. Arthur was a true pleasure and I would highly recommend.

Thumbnail of user carmenl261
1 review
0 helpful votes
February 16th, 2022
Verified purchase

I love the pieces I ordered. They are beautiful and remind me of Hawaii! He has good prices too

Thumbnail of user fabienneh6
1 review
1 helpful vote
September 29th, 2023
Verified purchase

Not my first time buying here and I am not disappointed buying here again.

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From the business

925 Sterling Silver Hawaiian Jewelry, 14K Hawaiian Jewelry, Hawaiian Koa Wood Jewelry, Fine Jewelry, Precious and Semi-precious Gem Stone Jewelry and more...

Business History

We have been doing business in Hawaii for more than 30 years and we carry large selections of Hawaiian plumeria jewelry, sea life jewelry, Hawaiian handmade heirloom jewelry, Hawaiian Koa wood jewelry, precious and semi-precious gemstone jewelry, coral, pearl, 925 Sterling silver chain, 14K gold chain and more. Please visit our website arthursjewelryhawaii.com

Aloha!

Company Representative

Thumbnail of user arthurc51
Arthur C.

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