Ashlen has a rating of 2.8 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Ashlen most frequently mention customer service problems. Ashlen ranks 48th among Fashion Jewelry sites.
This beautiful bag arrived quicker than expected and in great condition. It's a perfect size, good quality and absolutely adorable!
I bought $50 worth of jewelry from ashlen.co Turns out to be a rip off from shein. I found all of the exact items listed on sheins website for a tenth of the cost ashlen site is selling them for. SCAMMER! Emailed their customer service for a refund/return request and wasn't given any solutions. Only that the other sites must be ripping off their products (lies)
This beautiful bag arrived quicker than expected and in great condition. It's a perfect size, good quality and absolutely adorable!
Products used:
Fluffy pup tote
I treated myself to 2 of the bracelets and they are stunningly beautiful. Delivery was good as well very happy with rhem
I got the fluffy pup tote and I'm so happy with it. It took long, but customer service was very helpful! I definitely recommend buying their bags
Products used:
Fluffy pup tote!
I bought $50 worth of jewelry from ashlen.co
Turns out to be a rip off from shein. I found all of the exact items listed on sheins website for a tenth of the cost ashlen site is selling them for. SCAMMER! Emailed their customer service for a refund/return request and wasn't given any solutions. Only that the other sites must be ripping off their products (lies)
First photo is what is promoted on website. Second photo shows actual quality. Poor blurry sticker on plastic backing
Products used:
Book Lover earrings
Bought 2 for small Christmas gifts, they looked cheap but I thought ok. When I took out of cheap packaging both were in many pieces and oh so cheap. Will not give refund after 30 days!
Products used:
used 2 moon chains, they looked ok
I'm so happy to receive this sword, it looks like pure magical artifact! Special thanks to the friendly Ashlen team for kind help and support with delivery!
I wanted a a teacher tote that was cute, soft and roomy and this puppy tote is perfect! I get lots of compliments at school.
Tip for consumers:
Very happy with my purchase.
Products used:
Puppy tote
Pretends to be a small online shop based in Colorado, USA. Ships from China. Quality massively inferior to what is depicted in the pictures. A classic example of "too good to be true" - the shop is NOT closing soon and the sale prices are their regular prices all year long. Spend your money elsewhere, it's not worth a penny.
Tip for consumers:
forget it.
Picked up a couple earrings, necklaces, and bracelets for the holiday and everything looked great! Ty
Easy to order, very quick delivery. Great quality jewellery. Will order again and 100% recommend Ashlen.
Products used:
Earrings
Wrong goods sent. No way to return- rip off company! Poor quality item too
Seriously consider buying from elsewhere!
They steal other peoples artwork and price it four times the original price then do a '60% off special' so they can sell it twice as much while you think you're saving money. When I went there to buy cat dangling earrings, it was on a 60% off special that was apparently ending in 3 hours and 40 minutes. I went on the same page a few hours later and the timer still said 3 hours and 40 minutes. Just a bunch of money grabbing scammers
Tip for consumers:
Dont. You can find the same products for cheaper on sites like etsy
Products used:
Jewellery
Ordered a necklace, but it has been over two months now -- never received the necklace (judging by reviews, not a big loss). The next day, after ordering from them, I started receiving phishing emails (never had them before). I was naive to think that such scammers are not advertised on Facebook/Instagram. I would have been ok with not a great product since the price was not high, but selling customer data? No thanks. Reported this ad multiple times on Facebook/Instagram; such a disappointment that they keep on posting it, leading the users straight into scammers' hands.
Products used:
It never arrived.
Everything I ordered came as I thought it would, however I did order the 5 piece mystery items and I was unable to figure out one of the items. I contacted Ashlen and they told me what they thought the item was and offered a refund for it. They replied very quickly as well. All in all, a wonderful experience with them.
Products used:
Earrings, necklaces, and a body chain
I don't usually leave reviews but Ashlen has something for everyone! I bought several pieces of Ashlen jewelry and they're all unique! Can't wait to see how the brand grows
Tip for consumers:
Moon phase neclace
This company stole my products and listed on their website. They claim to be small and from the US but all their products ship directly from china. Scammers... do not give them your money
Tip for consumers:
Don't come here
Products used:
jewelry
Great at interaction, quick replies, and nice quality items. It was a pleasure and refreshing doing business with Monica. Ordered twice with outstanding customer service. Thank you again!
Bought x4 hug rungs advertised as 'silver', given as Christmas presents, all 4 turned their fingers black within 3-4 weeksofwear! Turns out they are silver plated on copper! Complained, refund refused, gift token to value only option! But as they falsely advertise, not keen to spend anything with them.
Tip for consumers:
Don't trust them when they say 'silver' it means silver coloured/plated!
Products used:
Jewellery
I just wanted to say thank you so much for the service and product I received from you. The bracelet is perfect! It was simple to order online!
Scammers that take your money and send you plastic! I can't believe I fell for this. Unfortunately I didn't find the reviews until after I received my package. It's very clearly not real stone.
Products used:
None
This is not a scam company, it exists and sells jewels that are chinese-like. So they are overpriced as advertised on their website. Nevertheless I had a problem with the shipment and customer service was very quick and attentive, they managed to ship again the item at no cost. The earrings I received are pretty but as said before, not real jewels and maybe you can find them much more easily at you local chinese mall.
Products used:
earrings
Product looks nothing like the photos. They have stolen photos from another esty store.
Can only get refunds if you pay for postage yourself back to me.
Love the great sale prices! Easy to navigate
The site is easy to navigate and has what I was looking for! Lots of beautiful jewelry.
I bought a bracelet and necklace, the stones were plastic and completely fake, the quality is less than zero. The seller is a big lier and wrote some fake advertising on the website.
I am regretful for this shopping and I never buy again anything from this website.
I would recommend that if you like your money never waste it for this low quality products.
I believe that even one star rating is too much for this site and its products. If there were zero stars, I would definitely choose it.
Products used:
Bracelet, earrings, necklaces
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