• Autohance

Autohance

Overview

Autohance has a rating of 4.73 stars from 13,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Autohance most frequently mention customer service, best price, and free shipping. Autohance ranks 17th among Auto Parts sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 76.5%
Positive
13
Neutral
2
Negative
2
2
See all photos

What reviewers want you to know

Positive highlights

  • Customer service explained the situation and stated he would take care of the issue.

Critical highlights

No critical highlights yet

How would you rate Autohance?
Top Positive Review

“Nice floor matts”

Peter R.
1/7/24

Ordered floor.matts.which look and fit great. Shipping took a little.long, otherwise had a good experience.

Top Critical Review

“Fail”

Russell R.
12/12/23

Site stated "in stock", ordered and 8 days later no communication, no tracking number, was told hands were put on it and shipping next day after waiting 8. "Next day" nothing, cancelled order day after and explained I cant wait half a month for a part, bought it local and it cost me 20 bucks more. Am i happy? 24yr member PCA porsche club, 40 yr member okc corvette club, own a wrecker service, charter member alfieri maserati owners club and board member of STAR mercedes benz owners club...think i know anybody and tell them about my experience?

Reviews (13,584)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (70)
Thumbnail of user brandena20
1 review
0 helpful votes
March 17th, 2024
Verified purchase

My experience with Autohance was pretty good; the rim (Enkei J10) was fairly priced and arrived within a reasonable timeframe. I would say that the best improvement that could be made to the site would be having the option to sort by rim style or sort by lug pattern. Because while looking, I would find what I thought was the right one, click on it, and realize it was the wrong lug pattern, and I had to go back to scrolling through the various different rims and sizes jumbled together.

Thumbnail of user boba1013
1 review
0 helpful votes
February 5th, 2024
Verified purchase

I called customer service a few days after my order was placed but not shipped. Customer service explained the situation and stated he would take care of the issue. As promised my order was delivered shortly thereafter. No complaints. Happy with the parts and the service.

Thumbnail of user kevinl2672
1 review
0 helpful votes
January 13th, 2024
Verified purchase

We had some shipping issues through a vendor but Autohance went above and beyond to get things worked out and made sure I had good communication through the process and made everything work out in the end.

Thumbnail of user luisb523
1 review
0 helpful votes
February 21st, 2024
Verified purchase

I'm always satisfied with my purchases. I have ordered twice from Autohance and never had an issue with anything. I will be purchasing more from them.

Thumbnail of user jaredp189
1 review
0 helpful votes
December 31st, 2023
Verified purchase

I placed an order for an AFE intake and a day later it went on sale from AFE. It was a painless process ordering and getting the price match. It was shipped in a timely manner and everything was intact.

Thumbnail of user josuc3
1 review
0 helpful votes
December 28th, 2023
Verified purchase

Very good and I am very satisfactory
I can buy more with you
Very profesional

Thumbnail of user dennisl852
1 review
1 helpful vote
June 26th, 2023
Verified purchase

I saved a fortune using Autohance! Now my Tundra has an awesome Flowmaster Catback that turns heads…without being obnoxious!

Thumbnail of user jamese1669
1 review
0 helpful votes
September 7th, 2022
Verified purchase

Glad I decided to finally invest in a stage 2 intake. My package arrived untouched (no kicks) an came with all advertised hardware.

Service
Value
Shipping
Quality
Thumbnail of user russellr516
1 review
0 helpful votes
December 12th, 2023
Verified purchase

Site stated "in stock", ordered and 8 days later no communication, no tracking number, was told hands were put on it and shipping next day after waiting 8. "Next day" nothing, cancelled order day after and explained I cant wait half a month for a part, bought it local and it cost me 20 bucks more. Am i happy? 24yr member PCA porsche club, 40 yr member okc corvette club, own a wrecker service, charter member alfieri maserati owners club and board member of STAR mercedes benz owners club...think i know anybody and tell them about my experience?

Thumbnail of user williams6066
1 review
1 helpful vote
April 25th, 2023
Verified purchase

Had a good first time with autohance will definitely be buying again. My fx250 clutch came in with no problems at all at the discounted price than everyone else

Thumbnail of user peterr517
2 reviews
0 helpful votes
January 7th, 2024
Verified purchase

Ordered floor.matts.which look and fit great. Shipping took a little.long, otherwise had a good experience.

Thumbnail of user kylew245
Kyle W.
1 review
20 helpful votes
July 22nd, 2020
Verified purchase

Best price I found on the exhaust system I ordered and delivery was super quick. Got it delivered 2 days after placing the order with the free shipping method! I had a couple of questions before I placed the order and the sales rep was really nice, helpful and made sure I was ordering the correct one. Will definitely be coming back for more parts. Maybe an intake system next. If you're looking for the best prices and super fast shipping this is the place to buy from!

Thumbnail of user sauls35
Saul S.
1 review
0 helpful votes
November 15th, 2019
Verified purchase

Was had to get a hold of sales had to use opt 0 to get a hold of operator. Gentleman was great and providing the info needed to complete sell with confidence

Thumbnail of user md764
1 review
0 helpful votes
September 19th, 2023

Fairly fast shipping for an exhaust and the price was good. Took almost a month to arrive but I think that might be average for bigger items like that unless I'm mistaken. Excited to install it now

Thumbnail of user freds728
1 review
0 helpful votes
September 9th, 2022
Verified purchase

I never could get the front wheels to lock on my 64 gasser with manual disc/ drum brakes. EBC yellow stuff fixed that! Autohance has best price, and quick delivery. I will order specialty brakes again, as needed

Products used:
Brake pads

Service
Value
Shipping
Quality
Thumbnail of user neilj165
1 review
0 helpful votes
May 19th, 2023
Verified purchase

Best price; website showed item "in stock" and it was truly in stock; promptly shipped and received.

Products used:
Magnaflow catback exhaust

Service
Value
Shipping
Quality
Thumbnail of user stevenf1484
1 review
0 helpful votes
March 23rd, 2023
Verified purchase

These folks are the real deal. Price was about 15% less than most other vendors, and I didn't get a sub-par knock off product. Literally received my order 4 business days after my order and couldn't be happier! Love this company and highly recommend

Thumbnail of user roberty867
1 review
0 helpful votes
March 8th, 2023
Verified purchase

Took forever for them to ship and when they finally arrived 1 of the lights were broken

Thumbnail of user jeremiahz11
1 review
0 helpful votes
September 28th, 2022

Best price I found on 2 different air intakes. I will continue to order from them and recommend to family and friends.

Products used:
Air intake

Value
Shipping
Quality
Thumbnail of user dustinp81
Dustin P.
1 review
0 helpful votes
September 6th, 2020
Verified purchase

I received the ordered part(s) in a decent time. After tying to install the parts with the help of a professional mechanic, we realized the parts do not go with my engine. I sent an email with pictures of my engine and said part and have not received ANY ADDITIONAL INFORMATION in regards to the wrong part/engine from the parent company.

Thumbnail of user hendrikh19
1 review
1 helpful vote
June 22nd, 2023
Verified purchase

Excellent communication. Super fast delivery! AAA+++ Supplier. Would definitely buy from again!

Thumbnail of user joshuam405
Joshua M.
1 review
0 helpful votes
November 4th, 2019
Verified purchase

Received exactly what I was looking for in two days after paying the best price I could find. Exactly what I was looking for and already installed in less than a week from ordering.

Thumbnail of user austing62
Austin G.
1 review
0 helpful votes
November 1st, 2019
Verified purchase

It was easy to find the rite air intake for my car, usually it is a hard find. And very happy with the price .

Thumbnail of user thomasf1706
1 review
0 helpful votes
March 10th, 2023
Verified purchase

Found what I was looking for, great price, easy check out. Good Order confirmation emails, fast shipping. Thank You

Thumbnail of user hilariep
1 review
0 helpful votes
June 13th, 2022
Verified purchase

Haven't opened it yet, but I can't wait to put it on. Very fast shipping, I was told this wouldn't ship out til end June and a week later I got an email that it shipped and it would be to me within 2 business day! Awesome company to work with, would definitely do business with them again!

Products used:
Invidia exhaust for 2004 infinit g35

Service
Value
Shipping
Returns
Quality

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From the business

AutoHance.com is committed to providing you with top quality parts from the leading name brands. Our custom and universal products are available for every make and model vehicle, and our custom tailored inventory search makes finding the right part for your car effortless and accurate.

Our History:
AutoHance has come a long way through warehousing and distributing a wide variety of products including medical technology equipment. Our warehouses have mastered the order and shipping process, with the capacity to handle any volume of sales. We are with you every step of the way; from order to delivery.

Business Philosophy:
AutoHance's core belief is to always prioritize what is in the best interest of the customer. Our number one goal is to be regarded as providing the absolute best service in the business. We monitor customer feedback on a daily basis and tailor our business to what satisfies everyone.

The team is always fostering improvements and taking pride in delighting and satisfying customers.

Our Commitment:
In order to achieve economic efficiencies, offer exclusive products and to make shipping faster and more convenient, orders are shipped from warehouses located throughout the United States that are closest to you.

Our mission is to provide each customer the best possible shopping experience for automotive accessories. We are committed to being there for you for all your performance part needs!

Company Representative

Thumbnail of user joez48
AutoHance C.
Typically does not respond to reviews

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