• Aventura Mattress

Aventura Mattress

Overview

Aventura Mattress has a rating of 5 stars from 20 reviews, indicating that most customers are generally satisfied with their purchases. Aventura Mattress ranks 32nd among Mattress sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    2
How would you rate Aventura Mattress?
Top Positive Review

“Amazing service and product knowledge!”

Murray K.
3/21/20

After purchasing a mattress on line and getting a sore back we tried to return it for a refund as they advertised. Anyhow to make a long story short i had to call my cc company to get any action! Never buy a mattress on line! Buying from Aventura Mattress was a pleasure. They knew exactly how to determine the right mattress for us and lo and behold my back pain went away! I highly recommend this store!

Reviews (20)

Rating

Timeframe

Other

Thumbnail of user murrayk23
1 review
1 helpful vote
March 21st, 2020
Verified purchase

After purchasing a mattress on line and getting a sore back we tried to return it for a refund as they advertised.
Anyhow to make a long story short i had to call my cc company to get any action!
Never buy a mattress on line!
Buying from Aventura Mattress was a pleasure.
They knew exactly how to determine the right mattress for us and lo and behold my back pain went away! I highly recommend this store!

Thumbnail of user terrib202
1 review
0 helpful votes
January 20th, 2020
Verified purchase

While it looks like a small place, Aventura Mattress has great inventory. More types of pillows than any other store. Tanya is so knowledgeable and helpful. She understands sleeping comfort better than anyone.

Thumbnail of user johnr2053
1 review
0 helpful votes
February 20th, 2020
Verified purchase

Tania, the owner, runs a fantastic business. It's easy to understand why she's been in business for so many years. She's honest, helps you truly find the best mattress for you, and has the best prices. She doesn't try to sell you something you may not want or need like so many other high-pressure mattress stores. She and her staff are truly there to help you because they know how important a good night's sleep is. I spent well over an hour in her store trying different mattresses until I absolutely knew which one was the most comfortable for me. The funny part is, the mattress I ended up liking the best (and the one I bought) is the one that she initially recommended after asking me a few quick questions on my sleep style and basic preferences. She really knows her stuff. I also double-checked her prices with competitors online and she has great prices. I will definitely refer all my friends & family to buy their next mattress from her.

Service
Value
Shipping
Returns
Quality
Thumbnail of user zeevz
1 review
0 helpful votes
January 27th, 2020
Verified purchase

Loved both sales and delivery service levels. And the mattress is amazing. Thank you!

Thumbnail of user larisam7
1 review
0 helpful votes
December 21st, 2019
Verified purchase

From first minute to the last one we dedicate to buy a mattress with AVENTURA MATTRESS - best feelings, no problems.
Very professional help, fast delivery and unbeatable prices.
Highly recommend.

Thumbnail of user projectd
1 review
0 helpful votes
January 14th, 2020
Verified purchase

Kate is great! Excellent service. She goes above and beyond.

Thumbnail of user edilsonp2
1 review
0 helpful votes
February 13th, 2020
Verified purchase

Fui atendido pela Srta. Tania Yumbla, que foi muito profissional, me explicou tudo com muitos detalhes e paciencia, atendeu o prazo de entega me surpreendendo com a agilidade e presteza! Obrigado a toda a equipe.

Thumbnail of user daved301
1 review
0 helpful votes
March 12th, 2020
Verified purchase

Looking for a new mattress is like buying a new car! Horrible! This was a wonderful exception. We walked in and was greeted by one of the most pleasant salesperson (Tania) that I have ever met. There was no pressure, just a sincere effort to show us a mattress that would met our needs. We were given a number of price levels without the usual "but this one is soooo much better". We purchased the queen mattress that best suited our need and arranged for delivery - because of construction we delayed the delivery. Delivery day (now we have a townhouse in Philadelphia and I know that I cannot get a queen box spring in due to stair turns) We were replacing a very old queen mattress I assumed there would be no problem. Wrong - we had ordered a 9 inch base - after doing everything possible there was no way it was going in. Without any hesitation the delivery men told me that they would go back to the warehouse and get a 5 inch base and deliver it later the same day! I was stunned and very happy. I know that if I had purchased from a chain store I would have been told that I would have to contact the store and possibly get a new base the next day. We were so pleased with the service we went back to the store later in the week to purchase sheets. Tania is the CEO/Owner and just the person that you want to talk to if you are looking for a new mattress.

Thumbnail of user barabaras
1 review
0 helpful votes
December 22nd, 2019
Verified purchase

Very happy with the service and the quality of mattress is top of the line, will recomend this place to my friends.

Thumbnail of user jonathanp218
1 review
0 helpful votes
October 25th, 2019
Verified purchase

Excellent service and found exactly what I was looking for. Side note I'd like to see if you have frames for a king size that are taller.

Thumbnail of user emerioa
1 review
0 helpful votes
August 27th, 2019
Verified purchase

Excellent attention. Very professional and great knowledge of what they sell. I returned for your good attention.
This store can be recommended.

Thumbnail of user sofiah29
1 review
0 helpful votes
November 1st, 2019
Verified purchase

Very satisfied with the service, very nice people. Will try to sleep on the mattress tonight, hope will be happy with my mattress

Thumbnail of user walterp289
1 review
0 helpful votes
November 7th, 2019
Verified purchase

Very personal treatment, with lots of help, care and patience

Thumbnail of user gloriac149
1 review
0 helpful votes
June 5th, 2019
Verified purchase

We had such a great experience with Tania. She is professional, extremely knowledgeable and reliable. She very quickly responded to all my questions and sent me an estimate, then followed up to be sure I received it and to answer any additional questions I had.
When I brought my elderly parents into her store to try the different Tempurpedic mattresses, she explained all the features of each model and took the time to have them lay on each one to be sure they made the right decision for their needs. She and her daughter gave them all their attention and didn't rush them into any decision.
I wholeheartedly recommend her and Aventura Mattress. The store is nicely decorated and inviting, with soothing music that helps create a relaxing, sleep experience. Her prices are very reasonable, too, without the "hard sell ' and the not very knowledgeable staff at the other "bargain basement-looking" stores.

Thumbnail of user pilarf3
1 review
0 helpful votes
July 22nd, 2019
Verified purchase

I drove 2 hours in the middle of a rainy Sunday to get there since they have on their floor the mattress I was looking for (not the case for other businesses). Roman right away helped me feel comfortable and explained a system they have in order to figure out the kind of firmness my body needs in order to better advise. I was impressed by the quality of mattresses they carry and the personalized service they provide without being pushy.
Tania showed-up when I was decided and helped out very nicely with the closing of the sale, figuring out how to give me great deal, which I appreciate a lot. The delivery was one day before I was told and the delivery fellows were also very nice and helpful. Tania made a following-up call two days after delivery to know if everything was going well for me. That is professional service!
It's been about a month since then, the mattress is exceptional, along with a special pillow I bought, impregnated with lavender :) for people who sleep on their side, know that the combo has been taken away aches and pains I used to have. Little by little my skeleton has been aligning and now I wake-up and walk without hunching, have gained a few inches of neck :) and finding myself waking-up in the same position I fell asleep. Therefore, my sleep is a lot more restful and my body systems regenerate to the point that my energy level during the day is much better than when I slept in the old regular foam mattress. I have to point out that good nutrition and hydration complement the good feeling.
Also I got one of those electric mattress base. In short, I'm delighted with the products and the service Tania and Roman provided me with.
Highly recommend Aventura Mattress.

Thumbnail of user estrellal2
1 review
0 helpful votes
August 1st, 2019
Verified purchase

Great service, delivered the next day, helped choose mattreses and bedding, great quality, Tania wouldn't stop until I am completely satisficed

Thumbnail of user erikas93
1 review
0 helpful votes
August 7th, 2019
Verified purchase

Excellent customer service! Tania was so informative and helpful. Love all of my purchases! Thank you!

Thumbnail of user deborahl360
1 review
0 helpful votes
September 7th, 2019
Verified purchase

We had a great experience mom and daughter were very good at explaining things the different beds I also referred a friend and her daughter and they were very happy with the service and the great products and mom and daughter team

Thumbnail of user nelob
1 review
0 helpful votes
June 4th, 2019
Verified purchase

This was our first time working with them and we had a great experience!
Tania was always available to answer all of our questions, and the delivery was on time!

Thumbnail of user pattiw166
1 review
0 helpful votes
August 6th, 2022

I started dealing with Aventura Mattress back in 2018. They were the most knowledgeable of any place I went and helped me find the perfect mattress for my needs. When I called with a question they answered me immediately and even sent some right out to make my husbands concern remedied. Now 4 and a half years later I have a problem and Tania has helped me to get it fixed. I cannot recommend a better company

Service
Value
Shipping
Quality

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Thumbnail of user sarac206
TANIA Y.
OWNER

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