Azzlee has a rating of 2.71 stars from 10,034 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Azzlee most frequently mention customer service, poor quality, and return address problems. Azzlee ranks 24th among Women's Clothing sites.
Lots of fun styles to chose from. Easy checkout. Had to return a few that didn't fit right. Customer service was very accommodating but a very different experience than dealing with Amazon. More personal...thank you Crystal for your help.
Poor quality and obviously made in China. I ordered a large (which I received) but there is no way I am going to try it on because it is very narrow and would probably have to the cut off of me. The photography is excellent in your advertisements but obviously misleading. In the picture it looks like embroidery of flowers. Actually the items are glued on. There is no tag with washing instructions or sizing. Would not order from you again.
Poor quality and obviously made in China. I ordered a large (which I received) but there is no way I am going to try it on because it is very narrow and would probably have to the cut off of me. The photography is excellent in your advertisements but obviously misleading. In the picture it looks like embroidery of flowers. Actually the items are glued on. There is no tag with washing instructions or sizing. Would not order from you again.
From the advertising online.
My order for the first time was ok. I just learned to order size up in some things. Great material and design
Saw this on Facebook and decided to give them a try
Items were too small and exchange sizes were unavailable. Not a very smooth, easy return experience. Lots of options given by the Seller to encourage me to keep the items which I appreciated but I didn't accept. Doesn't do much good to keep a discounted item if it doesn't fit. Return expense was on my dime which is not a positive experience from an Amazon Prime Free Delivery/Return Customer, which I am. Unfortunately I will not order from this company again because of Return Expense.
See above
Found 2 dress styles I liked.
Never saw order being tracked, but it arrived, in good shape and in time for family gathering. So, I'm grateful.
Thanks
I don't get a reply to my email. But articles of clothe arrived.
The articles of clothing on your web site were thing my niece like.
Shirts and pants ordered were not the quality anticipated. The return process practically unacceptable. They required multiple emails with the company trying to offer me discounts to keep my order. After getting exhausted of the process to return, I gave up and accepted the discount. Most items I can't use because they don't fit properly. Most of the clothing ran smaller than usual. Simply put- Poor quality clothing with a Bad return policy. I will not order again.
Multiple emails to get them to send me a return address. Then the details required to return made me hesitate that they would receive my order back and decline the return based on a technicality. Ended up accepting the discount but still have not had the credit hit my account yet.
Images were excellent but product did not reflect what I saw online.
It's the first time I've visited this site. I found it easy to navigate. I just hope the return policy is as easy - if I'm not pleased with the products. Maybe that should be more available for viewing. Now that I've received the products, I'm disappointed in how thin the fabrics are and moreover that the XL size didn't fit well. After reading several bad reviews of the return policy, I won't bother but won't buy from this online company again.
I found the ad on Instagram but chose to enter separately. I shopped online last night; glad they kept my info, so today I completed my order. The online ads were enticing; the actual products less so.
It's the first time I've visited this site. I found it easy to navigate. I just hope the return policy is as easy - if I'm not pleased with the products. Maybe that should be more available for viewing.
I found the ad on Instagram but chose to enter separately. I shopped online last night; glad they kept my info, so today I completed my order.
Lots of fun styles to chose from. Easy checkout. Had to return a few that didn't fit right. Customer service was very accommodating but a very different experience than dealing with Amazon. More personal...thank you Crystal for your help.
Personal, attentive, friendly and efficient.
I liked the styles I saw when I googled, loose fitting, lightweight cotton women's pants
Lots of fun styles to chose from. Easy checkout
I liked the styles I saw when I googled, loose fitting, lightweight cotton women's pants
Arrived quickly and it's very nice quality! Wish it was a little smaller. Had a good experience with this being my first order.
They answered by questions in 24 to 48 hrs. It was over a weekend when they were closed.
Saw the picture on line and really liked it a lot.
Horrible company. Cheap ugly clothing. What you see and buy online is not what you get. Colors and designs are hideous and the material is shoddy. Sizes are 3 sizes too small. They give you a hard time returning and offer you 20% off, 30% off, 50% off and a gift card for entire amount if you keep their disgraceful clothing. I wouldn't donate or put these ugly clothes on my dog. Beware of hidden "logistics" fees in place of shipping fee! STAY FAR AWAY from this despicable company.
Horrible customer service!!! They don't care once they have your monet!!!
I saw your ads on Facebook and finally had time to take a look at your clothes! SO DISAPPOINTING. What is displayed online is NOT what you get!
So far so good, loved the items I bought. Hope they are as cute in person as they are online!
I saw your ads on Facebook and finally had time to take a look at your cute clothes!
This is my first time that I ordered with the company. I absolutely loved all the tops and sweaters I ordered. The quality is really good and the colours are very vibrant. They're super comfortable yet make me feel elegant in daily wear whether at home, going out or even at work. Loved these products!
The products looked really nice and the deals seemed worth it to give it a try.
I purchased a dress online, but it did not fit. With an easy message sent, the return was handled promptly. Very satisfied.
In all honesty I was worried about whether the site was genuine. Happily, My order did arrive within 3 weeks of placing. The items were all there and correct. I did find the buttoned blouse true to size but my other items probably ran a little small. I would have preferred them a little more flowy having said that, they weren't tight and I can wear them. As for one of the blouses, I like the design and print, but not the material. The others were as expected and nice.
The images of the clothes were quite lovely. Im going on a cruise and they really fitted that vibe.
Azzlee's products are VERY VERY stylish! They certainly caught my eye! I would love to have more communication about the expected timeframe to receive items. I would also like to see Azzlee review the sizing specs of armholes. I have never experienced such a tight fit in that particular place! I am still waiting on one item from my order. Thanks for listening - I have a feeling Azzlee could become very successful if they address a few items!
So far so good! Because of the small arm hole issue, the majority of my items had to be returned. Crystal provided clear instructions. She indicated I would receive a refund within 7 days of receiving the tracking number from my USPS receipt. That was provided 6 days ago so hopefully we're on track!?
Facebook ad showing products that caught my eye … with reasonable pricing.
Couple things of concern: where are you? How long will it take to get my order? Please fix the site so that when you change color of an item, it stays with the same selected size (instead of defaulting to small)!
Facebook ad showing products that caught my eye … with reasonable pricing.
I never received the order so needless to say I am extremely disappointed, dissatisfied, and downright upset about it! I even sent an email advising you that it failed to arrive to no avail. Should you rectify by sending the aforementioned order before posting this to your public survey, I am happy to either edit this survey or complete another. Not as worried about the payment as receiving this order!
Would have given 0 if it would show up on your survey for others to see.
Thought I liked the clothing. But would be nice to get the order.
Ordered 3 dresses on July 24,2023. Arrived quickly, tags said XL but they fit more like a Medium. Had to return them, contacted the company, followed the directions to get my money back. Received confirmation on Aug 30 that I would receive my refund in 3-15 days. Never got the refund. Have sent them another request today Oct 23 that I am still waiting for my refund of $125.97. I should have looked for all the negative ratings about Azzlee.
Tip for consumers:
They told me on Aug 30, 2023, I would receive a refund for the purchase price of $125.97 for three dresses. All 3 were very small in size and had to be returned. I followed their return instructions. Today is Oct 23, 2023, and I still have not received my refund. I have found many other reviews from customers with the same experience, I wish I had looked for those reviews before I placed my order.
Products used:
All items returned.
I'm always apprehensive about ordering clothes online. Will it fit? What type of fabric is it? Will I get it? Overall I was happy with my purchase, the clothes are as represented in the photos and descriptions, just make sure you order according to your measurements not your customary size. Delivery did take a few days longer than stated.
Loved the style of clothes and after studying the reviews, I decided to give it a try. Now I have 4 fabulous new fashions to wear.
Order arrived in a timely manner but there is no way to contact re incorrect size for return or replace. Wouldn't purchase again as material is poor quality. Disappointed as look so nice. Made for very small Asian market
Clothes looked nice.
Easy to order, hard to stay with in budget, lol. Wanted everything. Got update e-mails. Knew when it would arrive. Arrived within 10 days. Product is well made of durable material. Will order again for sure.
Pros: Lovely range of well made women's clothing. Excellent communication with the Customer Service team. Reasonable delivery times.
Cons: Inconsistent sizing throughout the website makes it VERY difficult to order correctly, and quite expensive compared to other international websites - BUT, the clothes are very well made and well packed, so it is worth taking the time to ensure you check the measurements on every item you are interested in buying, as they are all different.
Lovely range of well made women's clothing & reasonable delivery times.
I like many of the clothing items, but the inconsistency in sizing, and the lack of a country sizing comparison chart (eg: UK, US & EU) makes it extremely difficult to order the correct size. Other websites have the country sizing comparison chart and it makes ordering MUCH faster and easier.
Fast delivery and a nice range of women's clothing. If the items I ordered today are the wrong size (again!), even with me having to measure and compare every measurement on every item, I won't buy from Azzlee again.
Good search features and a good selection of clothing, but I would like to see the country named that each item is manufactured in, so that the sizing makes more sense and can be more precise.
Nice, quick order form. Website is easy to navigate. The sweater coat arrived before Christmas. I would order from this company again.
Saw what I thought my daughter would like.
Saw what I thought my daughter would like.
It has been quite the mission to sort out my mistake. I checked the cost of return postage & it worked out the same price as a new sweater. However Rita has been very good with her communications, unfortunately the web site she gave me does not give the opportunity to finalise the exchange. So I'm still waiting to get this sorted.
I’m hoping we’re getting there?
I liked the look of the sweater! Very smart
I am allergic to polyester. I thought they were all cotton. Told u do not accept pick up of returns if package was opened. It was. Cannot wear poly. What to do? Wasted my money. Will you send me a prepaid return label, pls?
I am very unsatisfied - there was no mention thst products were polyester. I thought they were supposed to be cotton. Too long a wait for delivery,& disappointed in product.
The Pictures look great but not In reality. Quite disappointing...
Was nervous about ordering from an online company at first but took the chance. I'm so glad I did! Love all the items I purchased, They are stylish, lightweight for summer and comfortable. Not to mention very reasonably priced. So glad I found you!
Liked the styles and prices.
I ordered five shirts for my wife. They arrived late. The shirts were not the size I ordered and were of such poor quality with obvious defects. The defects included missing buttons, missing buttonholes, tears, snags, etc. in the fabrics and so on.
I'm getting the runaround trying to get a refund. They requested videos, pictures, notes from my mother, you name it. I'm going to have to resort to turning this into my credit card company as a dispute.
I strongly recommend you stay away from this company.
Products used:
None