Babe Cosmetics

This company is a scam.

Charged for 3 boxes, never received a single one.

Sent at least 10 emails, either no response or a generic email that gives nothing away.

No time to contact the police and chase up refunds anymore, Iv spent months trying. They clearly rely on this.

Can't believe a scam is so highly advertised and real seeming… never thought I'd ever fall for a scam, furious and ashamed

Hello I'm a student and I don't have any job because of the corona, so I am pretty broke. I use my mom's credit card when I need to order something so I have it saved on Google, but it needs the CVC code anyway. How is possible I was charged 65$ when I didn't order anything?!?!? I was on this website only today when this happened. I remember I was looking on the Babebox website with thought I might subscribe one day, but I never did and now I have an order for 65$ that I don't want and I want my money back until it is sent. I looked in my emails that say I order a subscription and I should have 2 boxes by this time. The number of my order is #*******085, please unsubscribe it and send me my money back before it's too late. At least for the last one that wasn't shipped.

I am willing to change my review after it's fixed, but now I have really big problems.

I'm so excited with my BABEBOX I loved all the makeup and skincare products I recieved! They're all cruelty free and I recieved two mystery items at 9.99 with my first month of a free box! I can't wait for next month this is worth it!

After u receive or first free box they send u another box immediately and charge u for it. They won't let u cancel it it's in there policy I suggest if u ordered a box to just shut ur card off or notify ur bank. And the products are cheaply made and horrible I would never pay for this junk! I wasn't able to get a refund after talking to two different ppl and being put on hold for about 20 minutes. I would give them ZERO stars if I could.

Don't waste your money! Babe cosmetics can't seem to get anything right! From the quality of the products I received in the box I ordered to the responses from their customer service representatives, they need to start fresh and rethink their entire business model! Their billing department can't even enter the proper charges when processing a charge!

If you want a good monthly box that's worth the money, go with boxycharm or ipsy!

If you enjoy being disappointed, called stupid when you're trying to clarify mistakes in THEIR billing or just like to throw money away, then BabeBox has you covered!

I don't even remember purchasing this box. Apparently, you get the first box free and just pay shipping. As soon as I realized that my bank was charged almost $20 for shipping I emailed them and tried to cancel. They replied and said I had to pay for 3 months of boxes or I would incur a cancelation fee! Do not buy anything from these scammers!

The boxes and products are amazing and worth 4 times what you're paying.
Unfortunately, while dealing with customer service, it was so bad and such a horrible experience I cancelled.
The second person I dealt with was the best but the damage from the first rep. Was already done.
Wish I had gotten him first.
Great products and great prices are nothing when your customer service people are rude and unappreciative of your business.
The business you pay their salaries with.
Just very disappointing.

Also free shipping is a must. No one wants to pay shipping especially on a subscription.
At least split the cost with us and raise the monthly rate by $3.50. I don't pay shipping with any others.

I ordered my box on Jul11 and didn't receive anything and it's still unfulfilled, I then got charged for my 1st full payment box on 01 Aug. I immediately contacted Jessica from BabeBox and got a response literally saying "No". I asked them how they expect me to uphold my side of the agreement with payment for them to not uphold theirs. Both shipments as still unfulfilled and they have my money for both. See below for proof. This is ridiculous and a scam.

OMGSH! They lie, rip your debit card off and then you cannot cancel because they have zero ways to contact! BUT I FOUND ONE WAY THAT WORKS! EMAIL THIS ADDRESS: billing@
*******@babecosmetics.com
You will get what you want to say read by a human! To not get continued charges the only way is to contact your bank and get a new card issued and asap! Because they've billed my card FOUR TIMES IN TWO WEEKS! BE SAFE! BEWARE! DONT USE BABE COSMETICS! THEY ARE SCAMMERS!

Not 100% sure about this service yet, products not the best i ever had and a little deceiving with the "free" box but if you cancel before the 2nd bix yoy get charged full price for the free one! Yea not a good move. Step it up bit. Lots if boxes out there that have great products, this one. To be determined

Not sure why everyone has written such bad reviews… though I never received my free box, every one I have received after that has been amazing. I pay around $50 AUD a month and usually get between $100-200 worth of products. I have received skincare that I researched and is worth in the $100s. Not sure how anyone is complaining.
Below is my most recent box with an $80 set of all natural ingredient lipsticks 10/10 recommend.

So it's been a month... they charged me twice even though I haven't received anything yet. So as far as the product goes - I have no clue... however... its been shipped about a month ago, and has been "in transit" ever since. I don't know about you, but there is no way in hell I'd put something on my skin that's been boiling in there... in this heat... for a month... so it will most likely go strait to the trash bin anyway This is the absolute worst subscription box experience I've ever had.

I am absolutely so very happy and satisfied with the opportunity of being a SUBSCRIBER to "BABEBOX" Cosmetics. The units supplied in the monthly boxes are full size products, not small samples. Products are always items that I would love to have bought for myself and wouldn't.
Thank you Babebox Cosmetics.

Vickie Langston

Photos attached using cosmetics.

STAY AWAY! I have emailed them 3 times, they don't respond. The phone number says they are not taking calls "at this time" The only way to stop them from billing you is contact your bank! Grrrrr

3 months after my beloved pet crossed the rainbow bridge, I asked how long a very expensive bag of food would last, and without asking, was issued an immediate refund ($65 for 17lb bag). The following day Crystal my csr, had flowers delivered to me in condolences for Bella. It was extremely moving that she went out of her way to show they truly care about our pets and not just all the money we spend.

I ordered the end of March my free box plus added 2 surprise items. I received a Babe box the end of April. It was in fact the April box subscription box. I loved everything in it. I'm 66, will use the face products and makeup. Anything not quite right for me will be gifted to daughters.
I'm expecting my free box this week according to shipping. I see bad reviews, but they are from women wanting something for free ONLY. I read the offer and was not surprised' by billing or shipping during these Covid-19 times. Thank-you Babe for brightening my day with great quality products. I look forward to my next box!

I ordered a free box from babe, paid shipping and ordered 2 bonus items for a extra $9.99 I never got, I complained 2 times, didn't get anywhere, so cancelled my credit card and got new card to stop future ordering. I said when I ordered to skip a month and they tried to charge my card a second time before sending the 2 items they said they are not sending..

Its been weeks I'm still waiting for my first box and I just got charged for my second.
Not the best for customer service!

So far, everything seems to be going really well! All of the focallure products I've seen look very lovely and there are sooooo many eyeshadow pallets I want to try! I actually signed up for the free first babebox and I'm currently waiting for it and super excited! Hopefully I get one of those eyeshadow pallets I'm wanting! Customer service seems fair so far, I commented on an Instagram post and someone from Focallure actually responded quite rapidly and resolved my issue just like that! So overall... it's going pretty good so far! Yay!

I gave my wife the set of lipstick for anniversary! What a life saver! It came on time and price was way affordable, Thanks FOCALLURE!

Cant leave home to go shopping for new makeup. Why not give a company a try love the product I received. Completely worth it.

Carla P.

First box received was damaged and had a broken palette. Asked a replacement, received an unexpected email demanding an affidavit, sent the picture after determining this unknown new email was in fact legit. Received replacement palette in next shipment but it was loose in the package and not sent safely in the box so it came just as broken as the first one. My daughter was justifiably disappointed and threw second palette away. No pictures means no customer service. Apparently paying customers must be held to a deeper integrity than the company.

Excited to Try babe box. I love that its cruelty free makeup that's a big deal!
I dont love that it's not easy to cancel and that it takes along time from placing an order to it shipping. For example I placed an order 2/24 and it shipped today March 12th. However there customer service is quite friendly! I will update when I receive nox!