BannerBuzz Canada has a rating of 4.24 stars from 264 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with BannerBuzz Canada most frequently mention customer service, good quality, and quick delivery. BannerBuzz Canada ranks 8th among Banners sites.
No positive highlights yet
So far so good. Two things: Downloadable templates or die-lines would be very helpful. I wish we could preview the designs first.
I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.
The prices are reasonable, and the products and service are excellent. I've always been impressed with the quality of the items offered, and the staff is friendly and attentive. Overall, I highly recommend for a great experience.
Jacob
Bagel Frena
Fast Communication from design team. Super quick discount shipping. Not all products receive website discounts. (I was ordering smallest banner so its understandable).
Great price, fast.
Easy order process... helpful staff when submitting Club Logo... seamless from order to delivery!... Will 100% use again!
Cost and turnaround time...
Hey Grace! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy steps... waiting for a proof..
They sent me a botched product.They refused to take responsibility for it saying I sent a faulty image. I then tried another company and it was perfect.
they severely overexposed my image file and refused to take responsibility. I tried another company and it was perfect.
Previous use
As usual, great service and concern for getting it right. Custom options really are appreciated! Darrel
Previous use
Custom order option
Everything went great. The ordering, the delivered product. Very happy so far. Thank you
Word of mouth
Hey Ed! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
So far so good. I will wait to see finished product. Tks
Word of mouth
* BannerBuzz Canada attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I ordered tin signs with my business logo and the colour on the logo was printed fluorescent yellow instead of gold. Our logo was also printed vertically instead of horizontally which is incorrect and wasn't clear on the art proof I was sent. I tried to return the signs but was unable to according to their customer service rep. Very disappointed in the quality of the items and annoyed that I am now stuck with a product I can't use.
Products used:
None
Dear Jana,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced.
Our custom printing process is designed to provide customers like you with the flexibility to choose their preferred size and upload their artwork. We understand that you approved a proof indicating a blank space at the top and bottom due to the chosen size, and we proceeded with the printing accordingly.
Upon reviewing your concerns about the color, we acknowledge that you were expecting a gold hue that may not have been accurately reflected in the final product. We assure you that we printed the artwork exactly as provided, striving to achieve the best possible result.
In light of your recent update, our team is actively seeking more information about the product you received. This additional insight will enable us to address your concerns more effectively and find a satisfactory resolution. We kindly request that you respond at your earliest convenience to assist us in better understanding the specific issues you encountered.
Once again, we apologize for any frustration this may have caused, and we appreciate your patience as we work towards a resolution. If you have any further questions or concerns, please do not hesitate to reach out.
Thank you for your understanding.
Best regards,
Easy to customize and a great price to boot. Hopefully the finished product lives up to my expectations.
Ease of use and price
Thank you, Reg, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Great company! Very happy with Banner Buzz! Everything went very smoothly, just a slight delay in delivery at customs - nothing more.
Good past service
Thank you, Denise, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Absolute garbage company to work with. On more than one occasion (thought I'd give them a second chance) they have messed up my order. This time, they printed the front of a folded business card upside down. They say it's my fault as I proofed it. What I saw was the same proof from my previous order which was fine. I just re-ordered and made one small change and a font change. I moved one line from the top to the bottom of the card. Get with the program BannerBuzz. I know thousands of business people to whom I will share this experience. See both samples in the photo...same style, same direction, yet the top one, came to me printed upside DOWN! It is not rocket science folks, or is it for this company!
Tip for consumers:
They are quick to jump on the "we sent you a proof". YES YOU DID, AND IT LOOKED EXACTLY LIKE MY LAST ORDER, WHICH CAME IN JUST FINE!
Products used:
folded business cards
* BannerBuzz Canada attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Great Product, fair price ansd customer service is super efficient
Hey Frederick! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Though the site reached out with concerns that the resolution of the image wasn't high enough, the design on the flag turned out perfectly and I have a very happy kid now!
Best deal for getting custom-made flags in Canada
This is my second order! The first one was amazing so I'm back again!
See question 1
Hey Heather! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great so far, but I received my 20% discount by text after I had already placed my order
Easy to use design template. I hope they can deliver on time (they did with day to spare)
Pop up from Google search
Got all the help I needed and a discount in the end! I love how sturdy the flag is so it won't tear in a wind storm
Because it’s Canadian
Tried to get service and called regarding order and put in for a call back. When I received the call back it was a recording telling me to go to the website for chat assistance. Poor service process when a promise to recieve a called back was requested.
Ordered before from BB but not impressed. This is a test order to see if I will order for my three rinks I manage.
Hello, John. We apologize for the inconvenience you experienced with our service. We always aim to deliver the best quality product and provide excellent customer support, but we understand that there is room for improvement. Your comments have been shared with our team.
Regarding your concern about your order, we understand that you would like the decal to be visible on the outside of the hockey arena ice surface glass while applied inside. We have made the necessary updates to your order, and our designer will take care of the rest. If you require any further assistance, please don't hesitate to reach out to us.
So far to good...just ordered and can't wait to see the products…so the banners have now arrived, right on schedule. They look like great quality, nice vivid colours and professionally done.
Well the ad kept appearing at the top of the google search. The website seemed user friendly. Hope the products arrive in a timely manner. :)
My poster looks wonderful on the wall
Searching for proper size
Easy, reasonably priced!
Canadian option and unique options
Canadian option and unique options
The payment part of your site seems to be really buggy. If your site hadn't come recommended by other vendors I would have thought it was a scam site. 3 times I had to enter my payment info for it to finally go through and I'm wondering if you m if he have processed payment twice for the same order as twice I confirmed Apple Pay payment. But the first time never went to a confirmation screen, just froze and I never got confirmation email etc. Also spelling errors on sites make me weary- on the payment page at the bottom beside the orange "place order" button it says payment summery (should be summary). Anyways I pray you only charged me once and my order arrives but let's just say I'm not feeling very confident right now.
Update- I received my order in a reasonable time. Wish the table covers were folded properly rather than being so rumpled in the bag they were shipped in. Otherwise seems good quality.
Recommendation from other vendors
Hi Nicole, we appreciate your feedback on the quality and shipping. We regret the inconvenience caused due to packing. We request you to check the below instructions to make it right.
Washing Options:
Regular machine wash at regular temperature using a mild detergent and wash
Drying Options:
Dry flat for best resultsDrip or line dry tumble dry at the gentlest setting
Removing Wrinkles:
If fully dry, iron at high temperature using plain paper in between the fabric and the iron plate. It moist, iron at moderate temperature using plain paper in between the fabric and the iron plate. Do not iron when soaked.
If the issue still persists, please do not hesitate to raise a ticket from your Bannerbuzz account. We will look into it promptly.
The payment part of your site seems to be really buggy. If your site hadn't come recommended by other vendors I would have thought it was a scam site. 3 times I had to enter my payment info for it to finally go through and I'm wondering if you m if he have processed payment twice for the same order as twice I confirmed Apple Pay payment. But the first time never went to a confirmation screen, just froze and I never got confirmation email etc. Also spelling errors on sites make me weary- on the payment page at the bottom beside the orange "place order" button it says payment summery (should be summary). Anyways I pray you only charged me once and my order arrives but let's just say I'm not feeling very confident right now.
Recommendation from other vendors
Super slick design and ordering process
Google search and Canadian delivery
Ease of use of site and ordering process
Google search and Canadian delivery
It took little time but workout very good.
Being a Canadaian it easy to do business with fellow country men.
I wanted to use it for my car
Searching the web
So far the ordering process was easy
Needed added structure for distancing that can be mobile
Keep our cashiers safer.
Needed added structure for distancing that can be mobile
They look great, accurate color!
Not impressed with the notepads. The glue along the top was messy and hard, and difficult to pull the pages off. The pages ripped at the top when tearing off. Not very professional.
Banners | High Quality Full color Banners, Custom Vinyl Banner Printing with Heavy Duty 15 oz Vinyl ► $0.99/SF ► FREE Shipping ► 100% Quality, BannerBuzz CA. 3449+ Customers Reviews from Toronto and across Canada.
Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!