• Battery Clerk

Battery Clerk

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Overview

Battery Clerk has a rating of 4.46 stars from 22,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Battery Clerk most frequently mention customer service, free shipping, and shopping experience. Battery Clerk ranks 2nd among Batteries sites.

Positive reviews (last 12 months): 54.5%
Positive
6
Neutral
0
Negative
5
8
See all photos

What reviewers want you to know

Positive highlights

  • Process was easy and efficient to order a replacement battery.
  • Wonderful shopping experience - easy to find product we were searching for at very affordable prices!!

Critical highlights

  • I was very disappointed with the website and customer service in the handle of my battery order.
  • Because warranty is only 12 month which had just expired Battery Clerk offer no replacement or partial refund.
How would you rate Battery Clerk?
Top Positive Review

“APC BACK-UPS ES BE350R 12V 3.2Ah UPS Replacement Battery”

Andy W.
2/8/24

Easy to order exactly what I needed and arrived in a timely fashion. Fit perfectly in the existing unit.

Top Critical Review

“1972 Honda cb500 battery”

Ricky O.
1/18/24

Battery was not exact fit as it said, was half an inch bigger all the way around. But I made it work by cutting the box a little

Reviews (22,560)

Rating

Timeframe

Other

Reviews that mention popular keywords

replacement battery (55) customer service (68) shopping experience (25) battery clerk (75) delivery time (15)
Thumbnail of user andyw470
1 review
0 helpful votes
February 8th, 2024

Easy to order exactly what I needed and arrived in a timely fashion. Fit perfectly in the existing unit.

Thumbnail of user marcw81
Marc W.
1 review
0 helpful votes
November 9th, 2018
Verified purchase

The battery for the Dell Laptop was not the same as the part number that i entered from the old battery. It is larger. For some reason, the computer cannot tell how much of the battery life is left nor can it tell if it is charging or not.

The battery does work.

Thumbnail of user williamr988
william r.
1 review
0 helpful votes
May 7th, 2020
Verified purchase

a little confusing at checkout but i finally got it never used this type of battery curious to see how it lasts

Thumbnail of user davidd897
David D.
1 review
1 helpful vote
February 15th, 2019
Verified purchase

Prices are good but web site search is terrible. Hard to find the lowest price by AH rating or battery type. Search needs to be more granular.

Thumbnail of user jp904
J P.
1 review
0 helpful votes
January 9th, 2020
Verified purchase

It took a while to ship (I did contact you and you quickly shipped) but the darn battery, while it appears to charge, is not working. If I pull the charging plug, the computer shuts down and will not restart unless I plug back in. I suspect it is some sort of Lenovo game, that they are forbidding aftermarket batteries . . . fed up and giving up at this point.

Thumbnail of user paulr578
Paul R.
1 review
0 helpful votes
June 14th, 2019
Verified purchase

I am ordering because the replacement for my replacement stopped working. Not a purchase I would refer to make but battery clerk staff are very helpful

Thumbnail of user jeremiahp25
Jeremiah P.
1 review
0 helpful votes
April 22nd, 2020
Verified purchase

Battery arrived and appears to be working as intended. Took a little longer to arrive than I had hoped, but I assume that was due to the current lockdown.

Thumbnail of user jimmyt236
1 review
0 helpful votes
August 22nd, 2023

Difficult and frustrating customer service. I bought defective batteries from them, and it's impossible to get a happy result. AVOID

Thumbnail of user greggg105
1 review
0 helpful votes
February 29th, 2024

Ordered some sealed batteries for the first time from Batteryclerk. Arrived on time but one was cracked. I let customer service know and they had a replacement coming in 2 days, no hassle. Great to have such great service e and competitive prices.

Products used:
Batteries

Service
Value
Shipping
Quality
Thumbnail of user jessican80
Jessica N.
1 review
0 helpful votes
May 25th, 2020
Verified purchase

I placed my order on May 4 that went very smoothly and quickly, but I will be receiving the battery closer to the end of May or beginning of June. This is kind of surprising because I was originally told that it would take a week to arrive.

Thumbnail of user peterm460
Peter M.
2 reviews
0 helpful votes
November 29th, 2018
Verified purchase

Good price easy to navigate web site. paid extra for overnight shipping. Batteries should have arrived Friday. Some arrived Monday the res arrived Tuesday. Waiting to hear back on the refund.

Thumbnail of user j.m31
1 review
0 helpful votes
April 18th, 2023
Verified purchase

I continue to use Battery Clerk for the reasons stated above. Their prices are as good or better than everyone else, including the big box store websites (and about 1/2 the price of the auto parts stores). If you have a question the people working there are friendly, helpful, and quick to respond (by email) or, as I recall from previous times, available on the phone. Lastly, they ship right away, and their two day shipping is done at a fair price.

Products used:
batter

Thumbnail of user marshallc89
1 review
0 helpful votes
February 15th, 2022

We ordered four APC Smart-UPS SUA2200 12V 18Ah UPS Replacement Batteries. We received three. When we contacted the vendor, they basically said it was not their problem. The issue can definitely be traced back to the shoddy product packaging. The batteries are very heavy, but are packaged in a thin box. Company's product is okay. Just don't expect any meaningful assistance if there is a problem.

Products used:
APC Smart-UPS SUA2200 12V 18Ah UPS Replacement Batteries.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickyo48
1 review
0 helpful votes
January 18th, 2024

Battery was not exact fit as it said, was half an inch bigger all the way around. But I made it work by cutting the box a little

Thumbnail of user ericw418
Eric W.
1 review
0 helpful votes
September 7th, 2019
Verified purchase

My Item took way to long to arrive and at one point i was given a tracking number that said my item was delivered, but I hadn't received it yet. I finally got it, but it was not without issues....

Thumbnail of user kennethb1917
1 review
0 helpful votes
January 4th, 2024

Purchased a battery for my 09 HD Streetglide, best price I could find compared to others. Very fast shipping, received in 2-3 days after placing order. Definitely would recommend and will use again if needed.

Value
Shipping
Quality
Thumbnail of user melissas730
Melissa S.
1 review
0 helpful votes
January 29th, 2020
Verified purchase

The PSVita battery that I ordered worked great. It took a long time to get it though and we didn't get an ETA on when it was going to get here.

Thumbnail of user eddiev94
1 review
0 helpful votes
December 24th, 2023

The battery was a perfect fit and worked very well. I was very satisfied with how promptly I received it.

Thumbnail of user johnl814
John L.
1 review
0 helpful votes
December 10th, 2018
Verified purchase

Your store is new to me. But if you have the fresh Batteries I need, at a reasonable price, I will do business again. Thank you.

Thumbnail of user williamw259
William W.
2 reviews
0 helpful votes
June 10th, 2020
Verified purchase

Battery arrived when promised, perfect fit replacement, fully charged and seems more powerful than original.

Thumbnail of user louisec156
Louise C.
1 review
0 helpful votes
September 9th, 2019
Verified purchase

After getting a confirmation that my order had been received, I had no idea if the item was in stock or not and no estimate was provided of when it might ship. A week later, I was informed it was shipping. I've ordered this battery before from other vendors and was kept informed at every stage.

That's pretty subpar for an online store in my opinion. Would not use again.

Thumbnail of user micka48
1 review
0 helpful votes
December 30th, 2023

Ordered on 12-13-2023 and arrived on 12-15-2023. Quick to ship and priced to compete. Will order again

Thumbnail of user barbarak123
Barbara K.
9 reviews
14 helpful votes
May 30th, 2019
Verified purchase

Dear sirs,
I believe it took too long to receive the batteries. Customer service is fine. I received two batteries but one seems to be defective. I sent it back to be replaced.

Thumbnail of user keithb766
1 review
0 helpful votes
June 13th, 2021

Website was easy to navigate, I found exactly what I needed at a great price, and completed my ordering without complication. I asked for 2 day delivery and it came early on the second day. I received several emails updating me with order status throughout those two days. I will definitely use batteryclerk.com again.

I needed these batteries for my wife's handicap scooter because we are leaving on a trip in a few days. If I hadn't gotten the batteries when I did, she would have lost out on several things we planned to do.

Thumbnail of user ront131
Ron T.
1 review
0 helpful votes
November 15th, 2019
Verified purchase

you guys were fine, FED EX home deliverey not so good 2 of 3 were damaged posts 1 repairable 1 not so much. tryig to figure out where to file a claim with there home deliverey branch.
Any help would be great.
Thanks
Ron Throm

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4.5
22,560 reviews
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