BatteryUpgrade

Kupiłem baterię do cf-53. Bateria dostarczona pusta i uszkodzona wewnętrznie. Zwrot na mój koszt i walka o odzyskanie pieniędzy. Brak kontaktu z dziadami i walka o zwrot kasy...

I've ordered replacement battery for vacuum cleaner late August, shipping number was not working in last mile delivery tracking system so I ask them to check it again,, these $%)*! Replied that even if it is not trackable it considered as valid confirmation of shipment and ask me to wait another 6 weeks until 10.10.23. After lack of delivery and more stupid responses I've requested to give my money back and replay was that they cannot cancel order as they shipped it - is where the hell is my battery? From Netherlands to Poland is 9 h drive - they are or cheaters and internet scammers or absolutely unprofessional company which don't give a $#*! about their customers - DON't make my mistake, find another vendor!

Disgraceful service. Sent me the wrong battery and do not answer my messages.
Company should be avoided at all costs.

Ordered a replacement shark duoclean battery. Delivery and communication very good arrived when promised. Charged it up but it only lasted 3 minutes tried again but same result. After several email exchanges and having to send photos of both batteries old and new they told me to send it back and they would refund my money. I am now trying to get them to pay the postage. Avoid at your peril.

If you urgently need a new battery, you should order it elsewhere. I ordered 3 batteries (1 laptop and 2 different smartphone batteries). The first battery arrived after 2 weeks, the second after 3 weeks, and I'm still awaiting the last one (5 weeks after I placed the order). On the other hand, for the two batteries I *have* received, the quality seems to be equivalent to that of the original batteries, and the price is quite sharp.

Ordered a battery 18.4.
Never received shipping information. As promised. After several request for delivery status, I cancelled the order on 4.5. Battery Upgrade refuses, as the order has just been sent, later that it was shipped 18.4. Shipped from Holland to Denmark. More than three weeks and no battery. What kind of transportation are they using?
Check other reviews. Samme pattern. STAY AWAY!

Delivery took ages. And the battery was advertised 4000mah (min 3900mah). What I got was 3500mah. Feel ripped off.

I ordered in 2017 had experience so placed my order again with them in 2022 for aprox 70Eur.
After a month my order is marked as sent and I received no parcel or tracking code.
After a week I had 1 response on my mail that they had delays and no further reactions afterwards, total silence.
Communication is a total disaster and still no Parcel

Looks like a dropshipping or alike model.
They bundel the orders to obtain discount from Distributor and when volume is reached they eventually ship out.

Either way not a company worth you loosing your laboured money on

Battery ordered and got invoice on their website but no information added even after 20 days about shipping of the ordered battery.
When try to contact them their email address does not work and said delivery failed which is on their website in contact section *******@BatteryUpgrade.co.uk and thinking that it is fraud website and i am going to report them to police.

I had no problems with the company. I ordered a cell phone battery, and on the 4th day i saw this reviews and i was afraid of loose my money, but in the 5th day it arrived withouth problems on a very nice box. I will give 4 stars. At far as i can tell my experience was good. I am from Portugal by the way...

In short. Takes your money, never send you a product at all. Refuses to give the money back... Do not shop here!

I ordered a battery pack which never arrived, they sent a tracking ref number which didn't work.
They told me two weeks delivery.
I had to wait seven weeks before they would refund me minus the delivery cost after sending another demanding email to them asking for proof of delivery they finally agreed to refund full amount.
Stay well away

I ordered a battery from them and got a confirmation with the wrong shipping address. Checked the PayPal transaction which showed the correct address. I told them straight away and received an email saying that they couldn't changed the address as it had been shipped. This is their problem as they had the correct delivery information. I already have the refund from PayPal in my bank account.

Like so many before me, I ordered a specific battery from this company (a division of BraunOni B. V. in Eindhoven) from a localized website (i. E.,. Ch rather than. Com) which gave the impression they were based in Switzerland where I live. It's been a month, they've not delivered and are not answering my requests for my money back. I got one mealy-mouthed, "It'll arrive eventually" email but that was clearly designed to delay until I was out of the claw back period (30 days) for credit card payments. I referred them to the Dutch consumer ombudsman, have pressed charges of fraud and theft, and tracked down their MD, one Anton van Boekel. The company is not trustworthy and I would not recommend ordering from them.

Ordered a replacement battery for my dyson vacuum after 3 weeks of non arrival emailed them, response was its been posted just wait... upto 6 weeks! Replied that this was not acceptable they said they would not do anything until this time period was up. Current battery gave up, had to buy a new battery from Dyson which arrived the next day £5 more but so worth it! Went to paypal with a dispute and they found in my favour and gave me a refund? Got a very threatening email from Battery Upgrade suggesting I may have received the battery and not returned it. Very bad customer service in fact none, be warned.

I ordered a charger almost 3 weeks ago and i didnt get anything! The website its a big scam nothing else! And they even stopped replying to my emails! Dont order from them

I ordered a battery for my mio bycicle gps and after 3 weeks nothing arrived. When you mail them it's always a different person who tells the same things that they send it to you, next time they say now we really send it to you and further on. Then the package is stopped at the border its always the same nonsense. My first bad experience with online buying never again BatteryUpgrade.

I tried to buy a replacement battery for my Dyson v8 vacuum, twice from BatteryUpgrade.com. The company made almost every mistake imaginaneable. They sent two different batteries, neither fit properly. They had our exact specifications, picture of our old battery, etc. They always had different reps responding, no one took responsibility, etc. The only thing they did well, was return the money paid for the wring battery, twice.
I gave them ample opportunities and suggestions how to improve their service but they did not escalate my case nor respond to any if my suggestions.
This company does not even deserve one star, but apparently that is the lowest score I can give.
NEVER ORDER FROM THIS COMPANY!

The company BatteryUpgrade is not reliable!

If the product you receive is not compatible or wrong they make you pay the "return shipping costs" that could be so high.

I recently ordered a replacement battery for my Dell Inspiron. They sent to me a wrong battery ( I would say a defective product) that was not even charged.

I asked for a refund. They told me that they don't cover return shipping costs. The customer should pay the return shipping costs.

I end up paying 24 CHF for nothing. This is a 50% of the battery price I paid. Do you see what could happen.

They only reimbursed the whole price of the battery to me.

Be aware of this issue.

I don not recommend to buy anything from this company.

Stay away from them!

Advice: Always try to get the "original battery" from the laptop producers.

Worst online experience I ever had! They sent me a faulty battery with the plug soldered the WRONG way! Can you imagine?! Total waste of time and money! Stay away from these people!

I can not believe! Even after 2 weeks I did not receive the battery. Incredible! I will definitely not order from this site anymore.

The store does not look safe to me. My worries:

• No phone number
• Fake security logos, phishing sites do that often.
• Claim to send batteries from Hong Kong - however, it is against the law to send Lithion batteries by air mail from Hong Kong. Read on: http://www.hongkongpost.com/eng/publications/notices/2011/*******a/

I bought 2 batteries from batteries up for my Porter-Cable tools and neither one worked. I couldn't make one cut on a 2X4 and they were dead! I fought with the company for 3 months to get my money back. I got nothing but a song and dance! They ended the situation by sending me another useless battery. I finally just chalked it up as a BAD MISTAKE! I rate this company a minus 10!