• Best Of Signs

Best Of Signs

Ratings On Other Platforms

Trustpilot
4.3 / 5
ResellerRatings
4.8 / 5
Corporate Values

Overview

Best Of Signs has a rating of 4.36 stars from 519 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Best Of Signs most frequently mention customer service, good quality, and design team. Best Of Signs ranks 5th among Banners sites.

  • Service
    189
  • Quality
    488

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 75.2%
Positive
109
Neutral
9
Negative
27

Instant Feedback

7,440 reviews

16
See all photos

What reviewers want you to know

Positive highlights

  • I am happy to say I am 100% pleased with my order and the customer service.

Critical highlights

No critical highlights yet

How would you rate Best Of Signs?
Top Positive Review

“Great phone rep!”

Nancy W.
2/13/24

Great phone rep! I couldn't have gotten through the order without her. It was not clear on the website how to get from the fabric/size page to a page for typing into a text box. It also wasn't clear at the outset that using custom dimensions wouldn't cost extra. She also told me that if I wanted I could just write the text in the specific instruction box and it would be laid out by the company.

Top Critical Review

“I have ordered the same table runner from Best of Signs...”

Nicholas B.
2/15/24

I have ordered the same table runner from Best of Signs many times. All I wanted was a direct re-order. That was not possible. As the agent explained to me in a chat, the last order would have to have been within the last six months to make a re-order. Then, I selected one of "My Designs" and tried to make an order, but the system had a "Problem in fetching design tool data." This lead to a dead end (no options provided by the system at that point). Then, I tried starting over by going to customized table runners and using the design tool. After uploading my.eps logo file and trying to advance to checkout, there was another "Problem in fetching design tool data." Finally, when I was able to (hopefully) figure it out and make my order, I was charged tax, although on June 24,2023 per email conversations with Ira Keller, "We have set up your account as tax-exempt, so taxes will not apply to any future orders."

Reviews (519)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (386)
Thumbnail of user adaml1176
2 reviews
0 helpful votes
March 2nd, 2024
Verified purchase

Love this site!

We print a lot of our theater backgrounds for our set pieces here. Great service!

Quality
Thumbnail of user veenim1
Veeni M. – Best Of Signs Rep

Thank you, Adam, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

Thumbnail of user dianem2438
2 reviews
0 helpful votes
January 24th, 2024
Verified purchase
• Updated review

I am a return customer and it is always a super experience. GREAT products, helpful assistance and fast shipping. My "go-to" company for signage.

Quality
Just a great company that I enjoy doing business with...
April 9th, 2024
Verified site experience
• Previous review

Just a great company that I enjoy doing business with...

Reason I chose this business:

I am a returning customer

ALWAYS very helpful
August 9th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I'm a return customer and always happy

Thumbnail of user choic1
1 review
0 helpful votes
March 23rd, 2024
Verified purchase
• Updated review

I have two IDs.
But I ordered it twice.
Same.
I found out when the service center told me about it. Thanks.

Quality
Thumbnail of user veenim1
Veeni M. – Best Of Signs Rep

Thank you, Choi, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

I placed my order on Tuesday and paid with my Amazon...
March 2nd, 2024
Verified site experience
• Previous review

I placed my order on Tuesday and paid with my Amazon card. When I checked today, all the data was gone. I got angry and uploaded the file again.
Because delivery was late, I paid more.

Thumbnail of user hpx
HP
1 review
0 helpful votes
September 8th, 2021
Verified purchase
• Updated review

This site was recommended to me, it was easy to navigate with many design options and choices for banners, which is what we were specifically shopping for. Got a great first timer discount code as well and shipping was seamless with updates on design review, approval and shipment estimation. Will definitely be using this company again for our sign needs and recommend it highly to others!

Reason I chose this business:

Easy to use website, colleague has used before.

Reason I chose this product:

We needed 4 banners for a big fundraising event, this site had banners that met all our required needs and it was easy to upload our own images, etc.

Quality
Easy to customize banners and lots of design choices
August 18th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Easy to use website, colleague has used before

Thumbnail of user daniellex209
1 review
0 helpful votes
February 14th, 2024
Verified purchase
• Updated review

Was disappointed with how it turned out. Thought they would have the image up closer to the top

* Best Of Signs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality
So far so good
January 1st, 2024
Verified site experience
• Previous review
Thumbnail of user jeremyu165
1 review
0 helpful votes
January 27th, 2024
Verified purchase

It's pretty good I just did not know the name of the cut or material but I called customer w and they helped me very good company

Reason I chose this business:

To be honest first that came up on the search

Service
Quality
Thumbnail of user noaha212
1 review
0 helpful votes
February 8th, 2024
Verified purchase
• Updated review

Very easy to use website and prices are reasonable for the product! However, my package came from the country India, which I had no problem with that in itself. However, when package came in over a week late, it was not from a facility in the US, which is how it can have the priority shipping by fedex in 5 days.

They gave me a tracking number, which I thought was customary to send via Emil from businesses when you purchase from them.

Reason I chose this business:

Price is much better than others for the product and shipping, and needed the sign asap for a new business opening.

Service
Quality
Thumbnail of user veenim1
Veeni M. – Best Of Signs Rep

Hey Noah! We truly regret the inconvenience you have had to deal with and the delivery delay. This is not the kind of experience we want our clients to have with us. We appreciate your business and are aware of how important quick delivery is. We rely on outside logistics suppliers, so while all of our orders are dispatched on schedule, we have no control over this part of the process. We value you as a customer, thus we are happy to reimburse you for the shipping costs you incurred. We have submitted a refund request on your behalf. Once approved, it will be processed within 2 business days. Depending on your bank, the amount may take up to 7 business days to be reflected in your account. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward. If you have any further questions or need any assistance in the future, don't hesitate to reach out.

Very easy to use website and prices are reasonable...
January 11th, 2024
Verified site experience
• Previous review

Very easy to use website and prices are reasonable for the product!

Reason I chose this business:

Price is much better than others for the product and shipping.

Thumbnail of user mikem4761
2 reviews
0 helpful votes
January 31st, 2024
Verified purchase
• Updated review

Quick and easy ordering.
Let's see when the product arrives for quality.
Update letters arrived as promised.
The template was all balled up… not a deal breaker but would have been a lot easier job.

Reason I chose this business:

Online search

Quality
Thumbnail of user veenim1
Veeni M. – Best Of Signs Rep

Hello Jessica, we appreciate your feedback. Our team has put in considerable effort to streamline and simplify the order process, and we're delighted to hear that you are satisfied with the overall order processing and product quality. However, we regret any disappointment you experienced concerning the template. Your feedback is valuable to us, and we will certainly take it into consideration to enhance the overall customer experience.

Quick and easy ordering
January 11th, 2024
Verified site experience
• Previous review

Quick and easy ordering.
Let's see when the product arrives for quality.

Reason I chose this business:

Online search

Thumbnail of user brendad851
1 review
1 helpful vote
August 17th, 2021
Verified purchase

This company has it figured out. I ordered a 4x4 two-sided sign with grommets uploading my own artwork on the 6th of August and it arrived the 11th of August. It was a really high quality sign and exactly as I had wanted. I paid about $37 total, which included the shipping costs too. I would recommend these folks highly. They were fantastic! The business is 100% online and has chat as well as designers too. They're responsive to questions and are very helpful. I am a Managing Director for a Pharmaceutical fulfillment company and we have Office Olympics every year. This sign was awesome!

Thumbnail of user michaelc4746
1 review
0 helpful votes
May 12th, 2021
Verified purchase
• Updated review

So far so good, except the billing, we a government company and tax exempt, if i cannot have this reversed we will not be able to use Best of Signs

great

Reason I chose this business:

I have used before

Reason I chose this product:

I like using the company, easy for the tax exempt but not this time send a message to have the taxes removed and still no response

Service
Quality
So far so good
April 22nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

I have used before

Thumbnail of user gretam71
1 review
0 helpful votes
December 17th, 2023

Based on the reviews, I ordered a sign. The box and the packaging protecting the sign was in great shape but the sign was a mess. There were scratches, smudges, and a bent corner. They purposefully sent a damaged product instead of reprinting and sending something I could use. A company that has so little pride in their product should NOT be trusted!

Products used:
None

* Best Of Signs attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Service
Value
Shipping
Returns
Quality
Thumbnail of user tomj1091
1 review
0 helpful votes
March 10th, 2023
Verified purchase

Design interface is a little difficult to work with. This is my 4th attempt at ordering.

Quality
Thumbnail of user veenim1
Veeni M. – Best Of Signs Rep

Hi Tom, We sincerely apologize for the hassle that you have faced. We have worked hard to make the order process simple and easy to follow. You can always reach our customer support via our 24x7 chat utility or phone number for any concerns or queries. We value your feedback, so we have passed it along to the appropriate team in order to provide a better experience moving forward.

Thumbnail of user wendym467
1 review
0 helpful votes
July 16th, 2020
Verified purchase
• Updated review

Any difficulty was website related: The order process on the website was squirrely - I had to repeatedly input my billing address, and finally had to start over. Also there is a coupon I could have used or a 10% discount for my first order, but there was no place to input this info, so I did not get the discount. I got help via chat option. Everything was resolved quickly. Very nice people.

Reason I chose this business:

I chose Best Of Signs because of the ratings and price.

Reason I chose this product:

I am a graphic designer. I needed magnetic signs printed for his car, but his company is on a tight budget at the moment (aren't we all?) Very pleased with the results. I would use them again.

Service
Value
Shipping
Quality
All website related: The order process on the website...
August 5th, 2020
Verified site experience
• Previous review

All website related: The order process on the website was squirrely - I had to repeatedly input my billing address, and finally had to start over. Also there is a coupon I could have used or a 10% discount for my first order, but there was no place to input this info, so I did not get the discount.

Reason I chose this business:

I chose Best Of Signs because of the ratings and price.

Thumbnail of user jackiee73
2 reviews
0 helpful votes
July 22nd, 2020
Verified purchase
• Updated review

Great but more font choices would be nice. Thank you.

Reason I chose this business:

Because signs are all that you do.

Value
Shipping
Quality
Great but more font choices would be nice
July 9th, 2020
Verified site experience
• Previous review

Great but more font choices would be nice. Thank you.

Reason I chose this business:

Because signs are all that you do.

Thumbnail of user aprill256
1 review
0 helpful votes
July 26th, 2020
Verified purchase
• Updated review

Easy purchase!

Value
Shipping
Quality
Easy purchase!
July 16th, 2020
Verified site experience
• Previous review
Thumbnail of user stephenk853
1 review
0 helpful votes
April 22nd, 2021
Verified purchase
• Updated review

Everything arrived great and in a timely manner but I received no notification until over a week after the delivery

Reason I chose this product:

For value and quality

Quality
Great
April 2nd, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reasonable pricing

Thumbnail of user suzziu
1 review
0 helpful votes
February 28th, 2021
Verified purchase
• Updated review

Quick and easy. Beautiful colors.

Reason I chose this business:

Great introductory price

Reason I chose this product:

These were the perfect size for my car.

Value
Shipping
Quality
Quick and easy
February 8th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Great introductory price

Thumbnail of user amberp400
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

I don't like that I cant see the sample image on some of my order.

Reason I chose this business:

I've used before

Service
Quality
Thumbnail of user veenim
Veeni M. – Best Of Signs Rep

Hi Amber, We are sorry to note your disappointment. Though we have worked hard to provide the best possible options, we do acknowledge that there is always a scope for improvement. We can certainly understand your concern, unfortunately, we do not provide the artwork preview before the order placement. However, on the cart page customer can select the proof request option. By selecting the same, customers will be able to see that artwork proof, before the order goes into production. As your feedback is important to us, we have passed the same to the concerned team to make the customer experience better. Rest assured, we are sure the products will serve their desired purpose. We appreciate your time and business.

Thumbnail of user traceyf111
1 review
0 helpful votes
March 12th, 2021
Verified purchase
• Updated review

Super easy ordering process and great pricing!

Reason I chose this business:

Email I received.

Reason I chose this product:

Price and ease of ordering.

Value
Shipping
Quality
Super easy ordering process and great pricing!
February 20th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Email I received.

Thumbnail of user walterk439
1 review
0 helpful votes
April 7th, 2024
Verified site experience

Wish you guys had more clip art of black shadow style images but this has been nice

Reason I chose this business:

Great price for what we needed

Thumbnail of user veenim1
Veeni M. – Best Of Signs Rep

Thank you, Walter, for the appreciation! We're delighted to know that you enjoyed our designs. If there's anything specific, you'd like to see more of or if you have any special requests, we're all ears! Looking forward to continuing to serve you.

Thumbnail of user meganc641
1 review
0 helpful votes
July 6th, 2022

QLoved the banner I got from them. They were professional the whole time. I will be using them again. I am a graphic designer and I had to order one for my customer. They absolutely loved it.

Products used:
Banner

Service
Value
Shipping
Quality
Thumbnail of user larryb2054
1 review
0 helpful votes
November 15th, 2023
Verified purchase

Great pricing, but online options are not listed or available, or easy to find. Sign came with ink fingerprints which cannot be cleaned off, so the sign is worthless.

Reason I chose this business:

Great pricing

Service
Quality
Thumbnail of user veenim1
Veeni M. – Best Of Signs Rep

Hi Larry, we are sorry for the inconvenience caused to you while placing an order. Though we have worked hard to make the website easy to follow and provide the best possible options, we understand that there is room for improvement. As your feedback is important to us, we will surely pass the same to the concerned team to make the customer experience better. We are pleased to hear that you are satisfied with the pricing.

Thumbnail of user shellyz12
1 review
0 helpful votes
April 1st, 2021
Verified purchase
• Updated review

Easy to order. Good Product selection. Speedy service.

Reason I chose this product:

I got a custom flag for a special event.

Quality
Easy to order
March 2nd, 2021
Verified site experience
• Previous review
Thumbnail of user eds769
1 review
0 helpful votes
April 19th, 2021
Verified purchase
• Updated review

Easy to use template etc. Great coordination behind the scenes.

Reason I chose this business:

Reflective qualities.

Reason I chose this product:

Good price and quality.

Quality
Easy to use template etc
March 30th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Reflective qualities.

Thumbnail of user milburnt
1 review
0 helpful votes
September 14th, 2021
Verified purchase
• Updated review

I haven't seen the magnetic signs, they were delivered directly to my client, and he was THRILLED! So I'm happy too.

I had problems understanding how to ship the order to the client directly. Customer service explained what I had overlooked.

Reason I chose this business:

Searching for sign shop in Fredericksburg, Texas and your website came up. Prices looked good, and you had a variety of products.

Reason I chose this product:

Client needed them for 2 vehicles. Fredericksburg, Texas is a small town, and I thought magnetic signs were a good choice for advertising my clients business.

Service
Quality
Easy to order, but couldn't figure out how to ship...
August 25th, 2021
Verified site experience
• Previous review

Easy to order, but couldn't figure out how to ship to a different address. That was frustrating.

Reason I chose this business:

Searching for sign shop in Fredericksburg, Texas and your website came up. Prices looked good, and you had a variety of products.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Company Representative

Thumbnail of user nishants25
Banner B.
Typically responds within 2 days

How do I know I can trust these reviews about Best Of Signs?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

4.4
519 reviews
Have a question about Best Of Signs?