• Bliss

Bliss

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Overview

Bliss has a rating of 1.3 stars from 56 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Bliss most frequently mention customer service, and credit card problems. Bliss ranks 270th among Bath & Body sites.

  • Service
    17
  • Value
    16
  • Shipping
    13
  • Returns
    13
  • Quality
    14
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
11
5
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I emailed Customer Service and received no response.
How would you rate Bliss?
Top Positive Review

“The best option for pores.”

Seila M.
5/15/22

How to use: Massage on to clean and dry skin in the Morning and Night time. Remember, the key is consistency. I've been using this product along side my other facial care products, and little by little I've notices improvement in my skin. My nose feels less greasy and the pores are less and less visible. These are notable changes, so I will keep on using this product and wait to see the final results. This product is vegan, environmental friendly, and doesn't involve animal testing. Which is something I really love about it. Lets make small changes in the cosmetics and facial care products we use in order to help our planet and animal friends!

Top Critical Review

“Scam! The rating should be no stars just a rip off!”

Karen J.
1/21/24

I ordered 2 bottles of the skin tag removal and they were including 3 additional bottles for $59.88. They also charged $199.88 additional to my card. Now they have sent 5 more bottles and charged another $199.88 to my card. The serum doesn't even work. What a rip off. Karen James

Reviews (56)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (21)
Thumbnail of user karenj2360
1 review
0 helpful votes
January 21st, 2024

I ordered 2 bottles of the skin tag removal and they were including 3 additional bottles for $59.88. They also charged $199.88 additional to my card. Now they have sent 5 more bottles and charged another $199.88 to my card. The serum doesn't even work. What a rip off. Karen James

Tip for consumers:
The whole thing is a scam and rip off. They keep charging my card.

Products used:
Serum

Service
Value
Quality
Thumbnail of user merriem11
1 review
0 helpful votes
January 27th, 2024

Ordered 3 vials for 59.00 got 9 for 229.00, didn't order the wrinkle cream got it anyway, told no refunds or returns, total ripoff, leave the site now!

Products used:
Wart and mole removal

Service
Value
Shipping
Returns
Quality
Thumbnail of user randim44
2 reviews
2 helpful votes
May 28th, 2023

Placed order and receive in 3 weeks. Product did not work as stated and I wanted to return it. They say they only have a 30 day guarantee but I sent the article saying 60 day guarantee (which I was within) and they said they'd refund me $70 and I could keep the product. I said no and finally got a return address and necessary info. Did return and now 6 months later STILL no refund.BEWARE - DO NOT BUY. Keep sending emails

Tip for consumers:
To be able to read the negative reviews before I ordered

Products used:
Bliss Skin tag removers

Service
Value
Shipping
Returns
Quality
Thumbnail of user amandah862
1 review
2 helpful votes
September 17th, 2020

I really enjoy Bliss's products but if you're a vegan, steer clear of the website. I ordered some things and they include samples based on how much you order. Well, one was an animal-based product. I sent an email after my order thinking this would be super easy to remedy and simply asked for them NOT to include the animal product sample. I didn't ask for a replacement, I just didn't want the animal product at all, it would simply go to waste.

I was replied to that they 'have no control over samples' and they're in 'very limited quantity'. Um, then KEEP IT? Like I asked? She acted like I was trying to get something else. And if BLISS has no control over BLISS'S samples, who does? Who should I have messaged concerning a BLISS product when I ordered from BLISS directly? Lol

Their website also glitched and I was unable to click anything on the page at all after my order went through which included creating an account. I let them know. She told me to 'check my spam folder'. What? No, like, the page itself was in no way interactable-with, I didn't create an account because the page was broken in its entirety.

So BLISS doesn't have control over their website, accounts, OR products? Who did I order from, then? What website was I on?

Feeling pretty put off by the whole thing honestly.

P.S. What's up with all the reviews on shoes and stuff? This is a skincare company, they don't have shirts and shoes?

Thumbnail of user seilam
21 reviews
3 helpful votes
May 15th, 2022

How to use:
Massage on to clean and dry skin in the Morning and Night time. Remember, the key is consistency.

I've been using this product along side my other facial care products, and little by little I've notices improvement in my skin. My nose feels less greasy and the pores are less and less visible. These are notable changes, so I will keep on using this product and wait to see the final results.

This product is vegan, environmental friendly, and doesn't involve animal testing. Which is something I really love about it. Lets make small changes in the cosmetics and facial care products we use in order to help our planet and animal friends!

Products used:
Skincare products

Service
Value
Shipping
Returns
Quality
Thumbnail of user amyw8826
2 reviews
2 helpful votes
August 15th, 2023

I bought this product "Amore Bliss Anti Aging" through aan ad claiming it was part of Jennifer Lopez line of products. I cancelled my membership immediately after receiving it and realized it was a fraud. My biggest concern now is that they have my debit card info. Amazon would not let me leave a review, no doubt why it's so popular on their site. Ladies beware, we need to research these products a lot better. Leave reviews on a site that doesn't care if the products sell or not.

Products used:
Amore Bliss Anti Aging Cream

Service
Value
Shipping
Returns
Quality
Thumbnail of user alans1275
1 review
6 helpful votes
January 24th, 2023

They took $260 out of my account for a $38 item I'm 69 years old I didn't order skin moisturizer five bottles of skin tag care didn't order any of that stuff when I called them to have them cancel it they said they would 4 days later a refunded the money in 60 seconds later took it right back out again total scumbags now I've got a complaint in with my bank and the Better Business Bureau

Thumbnail of user maryn993
3 reviews
0 helpful votes
September 14th, 2023
Verified purchase

Ordered the mascara 5/12/2023. Received order 8/13/2023. No warning or update about ridiculous shipping time. Asked for refund. No offer for any kind of resolution.

Thumbnail of user karenn9
7 reviews
15 helpful votes
April 3rd, 2013

This site is amazing. I purchased a cream from them that really helps reduce the appearance of cellulite. They also sell shapewear and nutritious supplements. This is an overall great site to find all your weight loss needs.

Thumbnail of user triciaf69
1 review
2 helpful votes
February 11th, 2023

I am restricted to the amount of details I can provide but trust me on this - Bliss is truly horrible on every possible level. The Customer Care Call Center is noisy and the representative simply repeats the same thing over and over without in any way resolving the issue. There is an inadvertent charge on my credit card for $199.88 - thankfully Apple Support canceled as Bliss customer support is unresponsive in spite of their online advertisements claiming wonderful products and great customer service support. Overall a very frustrating experience which now will ensure I will never be a Bliss customer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user sp400
1 review
2 helpful votes
January 27th, 2023

I would rate Bliss Skin a 0 if I could. They are stealing from consumers. I tried to cancel my order within 5 mins of purchasing, as my invoice went from $40 to $200. I emailed and called them. They claimed the order shipped already and there's no way to cancel. No response to my email yet. No way to escalate via phone. They also claim I should get an email response to my cancellation request and tracking info for the "shipped order" within 24-48 hours. I already called my bank to report a fraudulent case and try to stop payment.

Tip for consumers:
Do not use Bliss Skin

Products used:
None. I tried to cancel and the Bliss Skin co advised I could not cancel.

Service
Value
Returns
Thumbnail of user joyd459
1 review
1 helpful vote
March 14th, 2023

I purchased 5 bottles of the mole remover. It did not work. I was in compliance with their request to return the product. Got. Tracking number etc. after one month I had t heard from Bliss so I emailed their customer service. Only to receive. Message back that the package I sent back did not have an RMI number on it and therefore they will
Not refund my money. I was not instructed by their representative about this RMI number. They're now saying as a courtesy they will credit me $74.00. I paid over $150. So please be aware before u purchase any of their products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mzz
1 review
0 helpful votes
July 20th, 2022
Verified purchase

I ordered these bra's according to American size chart
Ya right…. They might fit a kid
I contacted the customer service
2 different emails
1- offered a $5 refund
The other email said
We sent you the size you ordered
No exchange no refund
Someone is sitting behind a desk and laughing all the way to the bank

Don't order from these scammers
Thanks mz

Tip for consumers:
Don’t buy from these scammers

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user steve.zaim
1 review
1 helpful vote
April 19th, 2023

This company is a complete scam guys bliss care. Be very very careful when you order products from them they will keep charging your credit card without any permissions of yours. If there was bellow 0 ratings I will give them 0 stars. When you called them they will keep saying I am sorry I am sorry to hear that we will return your money back. Yeah keep waiting no money back you have to keep calling them back. Scam scam scam. Be CAREFUL…

Thumbnail of user ruthd44
1 review
1 helpful vote
December 17th, 2017

Bliss makes good products and tries to get you with numbers.
Do you think you save by buying larger sizes? Not here! Regular size Body Butter is $12 for a 6.7oz tube (= $1.79/oz) and a "pro size"
Is $79 for 32oz (=$2.47/oz)... So get 5 tubes, which is 33.5oz instead of 32oz, and pay $60 instead of $79. Huh.
Or how about their daily promotion of 30% off? I had the double gel cream for a tiny discount in my bag, but the 30% off at checkout did not apply to it. Changed it to two of the same item- same quantity, same gel, save $30.
Get it? Use your brain and your calculator.

Thumbnail of user jordanb912
1 review
1 helpful vote
March 10th, 2023

Do NOT order from this company! They will automatically sign you up for reoccurring charges on products that you did not order and then refuse to refund the money. I have spent hours on the phone and with customer service, half the time they disconnect the call, and still only ended up with a partial refund. Do not waste your money or time! If you do, do not bother returning the product or asking for your money back. Just report the charge as fraud immediately and close your card.

Thumbnail of user scottj1424
1 review
0 helpful votes
April 17th, 2023

I wanted one bottle and thought that is what I ordered. On the checkout page it showed no dollar amounts but said a receipt would be emailed after the purchase was completed. The email I received showed five bottles at $149.91 charged to my credit card. I called and they said it was too late to cancel and I would be able to return the order when it arrived. I refused delivery of the item and the post office returned it to them. No refund came so I called and they told me that I would be charged $5 per bottle for a restocking fee. Will file complaint with my credit card company.
This company is apparently very adept a deceptive business practices.!

Tip for consumers:
Do not order from this company.

Products used:
None, I refused to accept the shipped package.

Service
Returns
Thumbnail of user ps590
1 review
1 helpful vote
January 22nd, 2023

Please have this firm investigated! They have proven to be dishonest and a sham. I will participate in any class action legal pursuit

Tip for consumers:
Stay away! I too fell for the sister act on shark tank!!!

Products used:
None as yet. I am disputing two different "orders", one of which I did not order.

Service
Value
Shipping
Thumbnail of user paulr201
2 reviews
4 helpful votes
September 3rd, 2023

Stay away from this company! Ordered for my daughter and it was 19 days without shipping. Sent email, nothing. Then magically a $25 gift card showed in my email? Then I contacted their online support and they said NO REFUNDS! I told them I would report to my credit card company and they issues a refund? What a scam! Stay away!

Tip for consumers:
Do Not order from this company!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidw6294
1 review
1 helpful vote
February 23rd, 2023

After using 3 bottles nothing changed and now have the nerve to sent 5 more bottles that I didn't order and charged my account 99 dollars. Going to file a complaint with Consumer Affairs and our state's Attorney General

Thumbnail of user markf2351
2 reviews
5 helpful votes
January 15th, 2023

Be VERY careful ordering anything on this website. They take your money illegally far as I'm concerned. Customer service plain sucks, I think it's run out of INDIA with one person you can't understand and they do not answer you in a timely fashion if at all. I tried to cancel my order which I finally got them to do and they just reordered it without my permission. Isn't that illegal? Then they tell me it already shipped but that was 8 days ago and all they did was create a shipping order. Nothing has left their Tenn. Warehouse yet they won't cancel the second illegal order. I guess you can sell donkey dung if you pay GOOGLE enough money to advertise your junk products. This company deserves a 'CLASS ACTION LAWSUIT.' It's BOGUS, save your money don't buy anything here.

Tip for consumers:
DON'T buy anything from this site

Products used:
Bliss Skin Moisturizer (1 Bottle)
Not what I ordered

Service
Value
Shipping
Quality
Thumbnail of user dianew1327
1 review
1 helpful vote
March 1st, 2022
Verified purchase

I ordered 7 heart sun catchers. Received them and they are plastic, no glass. Tried contacting company for return and all email addresses bounce back as undeliverable. Website page says 100 % guaranteed satisfaction and 60 day return policy. Can't get ahold of the company. Would give a zero if I could. Total ripoff.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rickl257
2 reviews
61 helpful votes
June 25th, 2023

The last two times I bought this product, the pads were completely dry when I opened the package. There was no "serum" on either pad. Don't think I'll buy this again.

Value
Quality
Thumbnail of user averils6
1 review
1 helpful vote
December 26th, 2022

They claimed I checked 2 boxes for products, which I didn't, and charged two payments off of my debit card. Beware! Major scammers!

Tip for consumers:
An out of country call center answers your complaints, then tries to offer you discounts to keep the fraudulent order. Awful people took money on XMas eve out of my acct and I am 71 years old.

Products used:
refusing it

Service
Value
Shipping
Returns
Quality
Thumbnail of user toddm973
1 review
0 helpful votes
July 3rd, 2023

I didn't want to give one star. I wish there were negative stars. But I cannot send this review, very well earned without 1 star but I promise they don't deserve even a zero! Followed a advertisement that claimed this product removed a skin tag. They stated they were almost out due to the demand. I was charged $199.99 for six bottles. Who needs 6 bottles for 1 small skin tag? Then a few weeks later six more bottles. This went on five times. I have over 30 bottles. I asked them to stop charging and sending me these bottles since they don't work anyway. They did it again. Then we noticed they were similar in name to a good company called blissworld who told us how to reach the company. We were told if we sent back the unopened last box we'd get a refund for $199.99. We never opened it and paid to ship it back. Over a month later as that was in May 15th, come now, July 3rd still no refund. Finally someone from India or the Philippines, couldn't understand him stated there was a $5 restocking fee per bottle, so they deducted $30, and never covered the postage to return what I didn't want anyway. Now with 24 bottles left, nothing worked! Skin tag grew. It's almost like this product grows skin tags. Worthless crap, snake oil. Anyone want free samples let me know as it's pure crap IMO

Tip for consumers:
Horrible product, horrible customer service, didn't work, promised refund but failed to do so after 5 weeks, then when we refused their packages they charged a restocking fee. Just a terrible experience from start to finish not to mention the product is pure crap and doesn't do what it claims to do.

Products used:
None worked. Pouring it into a cave without destroying the environment

Service
Value
Shipping
Returns
Quality

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Discover the best in skin care & beauty products. Explore everything from facial treatments to cosmetics & beauty tools. Complexion perfection starts here.

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