• Emu Therapy

Emu Therapy

Overview

Emu Therapy has a rating of 4.83 stars from 179 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Emu Therapy most frequently mention blue stuff, customer service, and many years. Emu Therapy ranks 1st among Medicine Other sites.

  • Service
    15
  • Value
    1
  • Shipping
    1
  • Quality
    11

Proactively asks for customer feedback

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 94.4%
Positive
68
Neutral
4
Negative
0

Instant Feedback

342 reviews

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What reviewers want you to know

Positive highlights

  • I placed my order by phone and appreciate the good sale prices and very good customer service.

Critical highlights

No critical highlights yet

How would you rate Emu Therapy?
Top Positive Review

“My wie and I have used Super Blue Stuff for over 20...”

Terry K.
1/15/24

My wie and I have used Super Blue Stuff for over 20 years, and it's been a great help. I've also given free jars of it to 75 - 90+ of our friends. All but one of them said it helped them. One man I gave it to was a minor league pitcher in the San Diego Padres' farm system. He later told me that, after it was effective for him, he sugested it to all the pitchers on the team. Then all of them carried a jar of it in their bags.

Top Critical Review

“When ordering the Arnica it said super sale $23, I...”

CMarie R.
8/2/22

When ordering the Arnica it said super sale $23, I ordered 3 and it totalled $71.88, that's MORE than $23++ Please correct this! Also what I want is out of stock, so I'm not happy about that.

Reviews (179)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (23)
Thumbnail of user lindag3767
1 review
0 helpful votes
April 6th, 2024
Verified site experience

This is my 1st time since I ordered back in 2010-11 as the buyer for Budda's whitetail acres. I kept all we didn't sell ad used it for myself and family. Just opened the last roll on and was surprised that after 13 years it still works. So happy I found your web info on the bottle and you are still in business.

Reason I chose this business:

Love that it works. Need more

Thumbnail of user fletag1
1 review
0 helpful votes
March 27th, 2024
Verified purchase

Great product. Been using it for decades. It works and it smells wonderful.

Thumbnail of user stephanies3014
1 review
0 helpful votes
April 5th, 2024
Verified site experience
• Updated review

Always prompt and helpful. Thank You!

Reason I chose this business:

I have used the products for years and found them to be the best help for my aches and pains!

I am always satisfied with the friendlyService person!
February 14th, 2023
Verified site experience
• Previous review

I am always satisfied with the friendly
Service person! Such a joy to have a pleasant experience ordering

Thumbnail of user odells30
1 review
0 helpful votes
February 2nd, 2024
Verified purchase

Easy to order. Products arrived quite quickly. The one I've tried is very good.

Reason I chose this business:

Liked the first product.

Thumbnail of user kateh533
2 reviews
0 helpful votes
November 17th, 2023
Verified purchase

I haven't made a Blue Stuff purchase in quite some time. When I saw the name change to Well Spring, I was apprehensive about your customer service being as good as it used to be. I was not disappointed, and in fact I was quite pleased! The rep I placed my order with was a delight and even set the tone for the rest of my day! Thanks so much!

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Kate, Thank you for your comment, we value our customers and try to give them the best experience. Have a wonderful day. We are pleased to have you a part of our Emu Therapy Blue Stuff Family.

Thumbnail of user gloriaj545
1 review
0 helpful votes
April 2nd, 2024
Verified purchase

Everything with the purchase went great. This order took a long time to get here but that was delivery.
Typically, I get it the same week I order.

Reason I chose this business:

Ordering from Emu Therapy is always quick, simple and efficient.

Thumbnail of user susanf2641
1 review
0 helpful votes
January 30th, 2024
Verified purchase

It was easy to submit my order and it arrived in a short time.

Reason I chose this business:

I've used this product before.

Thumbnail of user bessies70
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

I am using the product daily and it is giving me some comfort.

Reason I chose this business:

The product was recommended by my cousin Lora William.

Thumbnail of user ednaw114
1 review
0 helpful votes
January 11th, 2024
Verified purchase

This product really works. I started using it in, I think, about 1990-92. I haven't ordered any lately, but have been having a lot of pain in my hips and used what was left of my bottle and it helped it.

Reason I chose this business:

Because of intense pain in my back and hips.

Thumbnail of user jayp870
2 reviews
0 helpful votes
April 12th, 2024
Verified purchase

This jar is Not as good as it used to be. Kind of disappointing

Thumbnail of user laurag2178
1 review
0 helpful votes
January 26th, 2024
Verified purchase
• Updated review
Reason I chose this business:

I have ordered from them for 20 + years

Customer service great
June 16th, 2023
Verified purchase
• Previous review

Customer service great. She remembered me for before

Thumbnail of user beverlys1175
1 review
0 helpful votes
April 15th, 2024
Verified site experience
Reason I chose this business:

I have been using this product for years and have always been satisfied

Thumbnail of user tinal886
1 review
0 helpful votes
February 14th, 2024
Verified purchase

It may work but only for a little bit. The pump was broke. It would not pump have to reapply emu several times during the day.

Reason I chose this business:

A friend referred me to emu

* Emu Therapy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user gilberth109
1 review
0 helpful votes
January 16th, 2024
Verified purchase
Reason I chose this business:

The product does what the description says it will.

Thumbnail of user kathys1609
1 review
0 helpful votes
January 9th, 2024
Verified purchase
• Updated review

Order received thank you so much all is good, have a great day

Reason I chose this business:

Great company, good products

Location of Orders
February 6th, 2023
Verified purchase
• Previous review

I was trying to find where to find "Orders" for our company and the representative took quite awhile to understand what I needed, but when he did we finally got the problem solved.

Thumbnail of user garlands59
1 review
0 helpful votes
December 21st, 2023
Verified purchase

I called for a pump today and spoke to a very nice lady. Was so pleased with her. I wish I could remember her name. She was very helpful.

Thumbnail of user denisel213
3 reviews
0 helpful votes
April 27th, 2022
Verified purchase

I've been doing business with you since my Mother introduced me to your product when there was just Blue Stuff. Seeing the cost of shipping is ridiculous. This very well may be my last shipment.

Reason I chose this business:

Because it stops my pains.

Thumbnail of user nedr36
1 review
0 helpful votes
December 16th, 2023
Verified purchase

Great company! Excellent products. Ship products in a timely manner!

Reason I chose this business:

We have used the product for several decades. I was skeptical about the claims of the performance for several years but then I used it and became a believer!

Thumbnail of user edwardr614
1 review
0 helpful votes
December 20th, 2023
Verified purchase
• Updated review

Always satisfied. Product delivered on time and in excellent condition.

Reason I chose this business:

Have been using it for years.

Super Blue Stuff works for my wife
January 17th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Have been using it for years.

Thumbnail of user faym103
1 review
0 helpful votes
December 14th, 2023
Verified purchase
• Updated review

Great company best best white stuff white stuff white stuff Great

Reason I chose this business:

Because it works

Great service,great product use it all the time on...
November 16th, 2023
Verified purchase
• Previous review

Great service,great product use it all the time on everything

Reason I chose this business:

Someone told me about it

Thumbnail of user elizabethf1884
1 review
0 helpful votes
November 27th, 2023
Verified purchase
• Updated review

Cathy is the BEST. I don't order on line because I love the personal touch she gives.

Reason I chose this business:

Been using for many many years & don’t want to run out.

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Elizabeth, Thank you so much for your great comments, we value you as a customer and will do all we can to show our appreciation. We are happy to have you part of our Emu Therapy Blue Stuff Family. Have a great day!

Cathy makes the whole experience extra wonderful
March 4th, 2023
Verified site experience
• Previous review

Cathy makes the whole experience extra wonderful. She is a joy to speak with on the phone.

Reason I chose this business:

The only pain relief we’ve used for 20 years.

Kathy is awesome!
January 26th, 2023
Verified site experience
• Previous review
Thumbnail of user lungh1
1 review
0 helpful votes
December 2nd, 2023
Verified purchase

Wonderful! It is very good products and really helpful

Reason I chose this business:

Because Emu oil does have a very good therapeutic effect on deep skin

Thumbnail of user kathys1609
Kathy S. – Emu Therapy Rep

Hello Lung, Thank you for your comments, We are so happy to give our customers relief from their aches and pains with NO drugs and NO Side Effects. We appreciate your business and value you as a customer thank you for being a part of our Emu Therapy Blue Stuff Family

Thumbnail of user alanm1451
1 review
0 helpful votes
December 20th, 2023
Verified purchase

Site is easy to use and Emu cream works great especially the leg cream..

Thumbnail of user caroler219
1 review
0 helpful votes
December 25th, 2023
Verified purchase
• Updated review

I have been using Arnica, blue stuff and white stuff for years now. It is the best product for pain management that I have found!

Excellent and easy to use website
February 11th, 2022
Verified purchase
• Previous review

Excellent and easy to use website. I have been a loyal customer for many years.

Reason I chose this business:

They are the best! I am a loyal customer.

Thumbnail of user scottyb40
1 review
0 helpful votes
December 29th, 2023
Verified purchase
• Updated review

I have found that all the products are very good and helpful

Great company, Great products +, luv it!
April 17th, 2023
Verified site experience
• Previous review
My shopping experience at BlueSpring was very enjoyable,...
August 4th, 2022
Verified purchase
• Previous review

My shopping experience at BlueSpring was very enjoyable, with auto shipping plus freebies with the order of the Foot& Leg Comfort a free sample of Pure Prime Emu Oil. Wonderful

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From the business

Emu Therapy is a customer-focused brand aimed at bringing consumers natural products to improve their lives. The Blue Stuff and BLUESPRING brands came under the umbrella of Emu Therapy to offer a well-rounded approach to health and wellness.

As a family brand, we understand the stress you feel when watching a friend or loved one suffer from joint and muscle pain. It is our mission to prevent and reduce pain in the lives of people of all ages. Understandably, it can be a struggle to transform your lifestyle from inactive to active no matter what your age. We strive to make it easy and hope to give individuals the pain relief they need to become active again.

Emu Therapy is a natural health and wellness company operating out of Oklahoma City, OK. Specializing in pain relief creams and other supporting products. Natural ingredients, quality ingredients, and customer support that demonstrates each customer’s value are core principles behind Emu Therapy’s commitment to giving consumers the best products and buying experience available. To learn more about Emu Therapy and their products, please visit www.EmuTherapy.com.

Business History

In the 1990s, a great Oklahoma businessman and entrepreneur, Jack McClung, was searching far and wide for the next big thing. He was first introduced to emu oil and its miraculous powers of instant relief at a State Fair. As his creative ideas began to flourish, Jack experimented with emu oil and found that it is effective for pain relief. Mixing his concoction in ketchup containers, he supplied the cream to customers at his local BBQ restaurant. After collaborating with an old friend on the ingredients, word began to spread about Jack’s magical pain relief cream. With new herbal ingredients in the mix, Jack found that his pain relief formula worked even better. He closed his BBQ restaurant and opened a “Pain Clinic” where he advertised free treatments. Jack originally called his brand new product “Emugesic Balm,” but his customers were itching for a more straight forward name, so he settled on "Blue Stuff."

Jack enlisted the help of his daughter Debra, and continued to grow the company through infomercials. Like a blink of an eye, The Amazing Blue Stuff was the top running infomercial in the United States in 2002. Over $40 million is spent to make Super Blue Stuff pain relieving cream a household name. In 2004 Debra took over as President of the company and worked to build her father’s business into a sustainable company. Her business, Blue Spring International (BLUESPRING), bought the assets of her father’s company, but continues to offer all Blue Stuff products directly to customers in the United States and Canada.

Debra wanted to expand the reach of BLUESPRING and in 2009 partnered with a major industry leader in the development of quality nutritional supplements to obtain products for their customers and receive new distribution to spread the message about Super Blue Stuff. Debra also wanted the company to be responsible for bringing more educational material on healthy living to their consumers, so BLUESPRING began to produce a monthly mini-catalog to keep consumers informed on how to stay more active and avoid pain. By 2016, Debra was traveling extensively and realized that the product outreach must change to fit her wide variety of consumers. The BLUESPRING team created a digital space that educates all consumers from travelers to athletes on the importance of healthy living, constant activity, and living every day to the fullest.

In 2022, corporate changes were made to position BLUESPRING as a brand within the family of Emu Therapy. Emu Therapy began to develop other brands of its own and to expand its reach to even more customers. The digital space is in the process of being revamped once again to keep up with current trends and technology. New platforms and tools are being harnessed to position Emu Therapy for growth and prominence in the health and wellness space.

Company Representative

Thumbnail of user stephene581
Stephen E.
Typically responds within 1 hour

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